But the most terrible thing is the tour agency in the lobby of the hotel and that belongs to the hotel (apparently). They organised two tours for us: they are very expensive and do not deliver what they promised. we had to pay for a tour conducted totally in chinese, with so called english interpreter but they were not able to give us any explanation in English.
the restaurant where we had lunch during the second day was very dirty and the food unsafe (I was sick and had to cure my stomach for a couple of weeks).
It is too bad for a country like China which is counting on its tourism to accept this type of behaviour from its tour agents and hotels.
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