My husband and I stayed at this hotel for the beginning of our tour of China. We did not have a choice of hotel as it was part of the tour. We stayed at this hotel for 4 nights. We found the staff rude, very few speak English. Check in was easy as we had our tour guide with us The room itself was fine, clean and spacious. Although the bed was rock HARD like sleeping on a wooden floor. We noticed no bottled water so I went down to reception to ask them for bottled water. Still waiting........................... We requested an iron and ironing board. It did arrive after a while. Upon check out we were charged for it, which my husband refused and they gave in. We ate one night at the hotel restuarant. PLEASE DON'T. The service is shocking really bad, so was the food. There was only four of us. Myself and hubby and another table with 2 Chinese men. They were looked after hand and foot. It took us over 20 minutes to get our drinks my husband got his rum and coke. I orderded a Brandy Alexander off the menu, nobody knew how to make it, so after 30 minutes I said forget it I will have a gin & Tonic. It eventually arrived. The meals itself were shocking, looked more like a frozen dinner meal. I ate part of it only because I was hungry. I used my husband's fork as mine was dirty. I did hand the dirty one over when I asked for a clean one. I never received one. My husband used chopsticks so didn't need his. Now for breakfast, the first morning I had asked for TEA, I was told by the waiter NO TEA, What I thought can't get a cup of tea in China??????????? The food, plenty of it but they cater for their own tastes and not for Westerners. The 2nd morning we received tea and toast without asking for it. The third morning tea, toast and pasteries. It just depended on who was on the front service. The location is no where near the centre of town. On their web site they say they have a shopping arcade, this consists of two tiny shops. Would we stay here again, NO.
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