We reached quite late at night but check in was not such a problem considering there were many others too. We were a couple and a toddler. We got upgraded to a junior suite overlooking the river. It room was nicely done and spacious with slight wear and tear. The bed was huge and comfortable. We were also considering the shangri but wr were told location wise sheraton is waaay better. We were close to the shopping, restaurants and some sights too. everything within walking distance and yet in the room it was peace and quiet. The staff was wonderful!! really nice, helpful and friendly. And considering we are in China they all spoke great English. The food seemed to be the only issue with us because we are vegetarian there wasn't much choice whatever choice we had was not great at all. There was an Italian restaurant on a higher floor? Which was decent. The concierge booked our day tours and taxis whenever we wanted.
All in all a great hotel and great experience.. Would definitely recommend.More