* Picked up at the airport by hotel car - asked for some music and was told no.
* Booked a club level room - unfortunately there was no club lounge - closed.
* Went to the advertised restaurant on the 7th floor (Mediteranean) - closed.
* Welcome drink upon arrival - was never offered - when asked i was told i could have a soft drink.
*Eventually settled in and went to the lobby for something to eat as that was where we were directed due to the club lounge not being open. Firstly we were told what ever we ordered would be 40 minutes as they were busy - the area was actually quiet. I ordered a pizza to share and was told there was no cheese ??
* Breakfast buffet was not 5 star standard. pancakes were like hard plates - inedible.
Will never be back.
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- Also Known As:
- Sheraton Guilin
- Guilin Sheraton