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“Perfect Romance”

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Shangri-La Hotel Guilin
Ranked #2 of 613 Hotels in Guilin
Certificate of Excellence
Hong Kong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect Romance”
Reviewed December 1, 2012

My girlfriend and I stayed at the Shangri La for the last 5 days and had a fantastic time. We splashed out and stayed in the Horizon Club with a river view room. We were greeted by Bill, the duty manager on our arrival and he helped arrange flowers in the room . I proposed to my girlfriend in the room. The hotel was a perfect place for a romantic get away. Late November is the quiet season and it was nice not being amongst crowds of people. The staff were great, especially in thge Horizon Club. Ivy drew a special card for the both of us and we were very touched. We both enjoyed a 3 hours of relaxation at the spa which was very professional and one of the best we have been to so far. Guilin Shangri la will always be a special place for the both us and we will definitely return again.

Room Tip: Ask for room 669 if you want a good view!
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
1 Thank me y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,068 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (212)
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English first
London, United Kingdom
Level Contributor
255 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed November 27, 2012

We enjoyed our stay. In a way it was a "vacation from a vacation" as we were on the go so much in Beijing, Xián that when we got to Guilin we just wanted to sit! So we did and the Shangri La is a great place to do that. We booked the Value rate as well and it's a very good deal! Also booked a suite at barely any more than a double and had a very nice separate lounge and 1/2 bath - handy!

Great views of the limestone hills from the hotel.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank mrwatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 22, 2012

Went for a 6days tour in Guilin & Yangshuo.Nothing was so satisfying as to have a very comfortable ,clean , spacious and well design room and excellent lounge for relaxation.The location of the hotel is very scenic with a large garden for guest to walk around.The hotel services both room and restaurant are excellent .

  • Stayed November 2012, traveled solo
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Helpful?
Thank 1Bali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed November 20, 2012

On our recent trip to China, we went to 7 cities, Guilin being one of the best and in the middle of our trip. Somehow, I stumbled upon something that the Shangri-La calls the Value Rate. I booked it online, on their website. For about $50 more per night, per room, we got airport transfers to and from the airport and we're picked up by a driver who offered us scented, cool washcloths and bottled water in the car. Also included was the buffet breakfast for two every day which was wonderful. There was an incredible selection of food and the wait staff was amazing. Even though, the dining room was filled with tons of people, they remembered us each day and what our preferences were - like preferring my cappuccino extra hot. Additionally included in the rate is unlimited laundry and dry cleaning. They picked up our clothing with 3 minutes of calling and everything was waiting for us at the end of the day on hangers and folded beautifully in wooden boxes with sachets. Lastly, you get late check out (6pm) and free wireless internet. This hotel is top notch with service that rivals any hotel in the world and the value rate package gave us a beautiful river view room with all of these added extras!

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
2 Thank jb1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
84 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 20, 2012

An excellent hotel with all mod cons and all the trappings of a modern international hotel. And yet somehow it manages to have little touches which remind you that you are in China, not just anywhere in the world. An excellent lounge just off the main reception area had picture windows letting you sit and look at the tranquil areas outside in the grounds of the hotel. Although Guilin is promoted as a destination city, we saw none of that and were there to take the trip down the Li River. Well worth doing.

  • Stayed October 2012, traveled with family
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Helpful?
Thank Rex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bombay
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 19, 2012

The experience was amazing!

The location of the property is very scenic. We got the lake facing rooms. It is expensive but worth the money. The hotel has ample space around it. Its famous to the cabbies just drive you there(if you do not know Chinese).

The rooms are big(as you expect them to be), well designed and well equipped.

The food is excellent.


The hospitality has to get a special mention here coz unfortunately while taking an evening stroll in downtown, I met with an accident and broke my arm. We immediately went back to the hotel and they arranged for whatever help possible. They sent their staff with us to the hospital who got the medical aid done(since we had no clue about Chinese language). He got us back and the hotel even helped us to book our return flight to Beijing the next morning.
Had this hotel not been there, I don't know how we would have managed(I had to go through a surgery once I reached back in Bombay).

Its a 5 star in the real sense!

I long to go back to the hotel and enjoy my incomplete stay there in future.

  • Stayed May 2012, traveled with family
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Helpful?
Thank monamukherji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
3 reviews
3 hotel reviews
Reviewed November 17, 2012

I stay here this April, this hotel is very beautiful and comfortble, and it's convenient to take bus or taxi. Shangri - la was alwaysmy fist choice when I come to other city. Food is also delicious and valuable, and the staff were very nice. The garden is beautiful, and the pool is so large.

  • Stayed April 2012, traveled with friends
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Helpful?
Thank yang c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Guilin

Property: Shangri-La Hotel Guilin
Address: No.111 Huancheng North Second Road, Guilin 541004, China
Location: China > Guangxi > Guilin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 613 Hotels in Guilin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 439
Reservation Options:
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