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The Ritz-Carlton, Guangzhou
Ranked #2 of 3,521 Hotels in Guangzhou
Certificate of Excellence
Reviewed October 5, 2011

I stayed with them a few weeks back and was completely floored by the Hotel. Huge rooms, very tastefully done, great breakfast (the chef who mans the breads section is a great person to have a small talk with). They know their stuff. The Club Level area was awesome - sip some drink and relax in the evening. Also dined at their Italian Restaurant - awesome experience. Their is just attention to details everytime you move around.

Room Tip: Take the one facing the Pearl River. The views are magnificent.
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  • Stayed: September 2011, traveled on business
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Thank easzee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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349 - 355 of 1,041 reviews

Reviewed September 25, 2011

Got in with a group of colleagues from HongKong! We were recieved by the hotel on the train station and taken back to the hotel. They checked us in on the bus and once we reached the hotel we went straight to our rooms. It was all seemless! The room was exceptionally large! remote controlled curtain to lights and airconditioning. Technology used where ever it mattered and still maintained their personal touch in their service. Their chinese speciality was outstanding as well as their bar and the all day dining. The location is perfect great views and even though there is a lot of construction that you can see around, I can tell this is going to be a buzzing place in a matter of time!! Which it aldready was! The staff was very professional overall a great experience!

Room Tip: Their rooms are great get anyone!
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  • Stayed: October 2010, traveled on business
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1  Thank Avista_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2011

Stayed for 3 nights on an exhausting business trip
Great hotel with a personal note and atmosphere provided space to rest
Great amenities with an excellent breakfast buffet, nice and very big indoor pool, big gym and rooms with all luxury and silence for good night sleep.
Personnel is very accommodating and helpful.
Absolutely recommendable

  • Stayed: September 2011, traveled on business
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Thank Stoltinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2011

This is the first time I've stayed at the Ritz, and I'm completely spoiled - best hotel ever! Amazing breakfast, lovely room and bathroom, even the pool is outstanding. All this for little more than the cost of a Holiday Inn in America - can't wait to go back.

Room Tip: Try to get the view of the river of the parks, instead of the construction sites.
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  • Stayed: June 2011, traveled on business
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Thank Chaunier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

When our flight arrived in Guangzhou at 6 AM, we thought there was a good chance the hotel would not have a room available for us that early in the morning. But Albert Shen, the manager on duty, immediately put a crew to work cleaning a room for us so we only had a few minute wait before going up to the room, and he even provided a wonderful breakfast for us, for free, while we waited. All weekend, the staff went out of their way to make sure we were pampered and happy. Moreover, the room was beautiful and had a great view of the city and the new stadium and opera building. The outdoor pool is gorgeous. My only complaint is that when we dined at the Italian restaurant, the charge for a bottle of water was $15.

  • Stayed: August 2011, traveled as a couple
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1  Thank hanalei2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2011

I went to Guangzhou several times and I can say that is the best Hotel in Gangzhou. The only thing is that it is in a new business area that has been under construction for several years, so to go in the city center you need to take the taxi. Other than this it has a superb SPA and wellness center and a great and very relaxing swimming pool. It has all 5 stars plus finishing from rooms to restaurant (which is great, I have eaten some of the best dessert ever there freshly made, righ in front of you)! I have been also at the Westin and as place to rest and enjoy relaxing moments is the best!

  • Stayed: October 2010, traveled on business
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Thank DColnago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

Make sure that take a taxi to get to the hotel because it is quite far from the GZ subway esp during a hot summer afternoon

Booked a Club Level room, me and my mate just walked into the hotel with our shorts and a small luggage at around 1000hrs in the morning.

No one greeted us or helped us with my luggage after entering into this 5 star beautiful property

Went straight to the reception and would like to check in early but a gentleman told us that we would charge you half day extra................. it was also my fault that i didn't tell him that i booked a Club Level room in the first place. May be i was a bit too tired after all this walk from the subway to the hotel.

As soon as my mate told him that we booked a club level, he check us in straight away but he gave us ONE King size bed. He certainly didn't read my reservation as i requested a Twin Bed.

This experience tells me that:

DO NOT wear shorts to this beautiful 5 star property upon check in
DO NOT walk into the hotel with your luggage, take a taxi instead
Remind the ladies and gentlemen that you have booked a Club Level Room, then he or she will help you to check in @ the club lounge

Room Tip: Book a Club Level
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  • Stayed: July 2011, traveled with friends
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Thank hkpraise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Guangzhou

Address: 3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou 510623, China (Formerly The Ritz-Carlton Hotel Guangzhou)
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Guangzhou
#2 Business Hotel in Guangzhou
#2 Luxury Hotel in Guangzhou
#4 Romantic Hotel in Guangzhou
#13 Family Hotel in Guangzhou
#70 Best Value Hotel in Guangzhou
Price Range: $251 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Guangzhou 5*
Number of rooms: 351
Official Description (provided by the hotel):
Situated in the new CBD Pearl River New City of Tianhe District, The Ritz-Carlton, Guangzhou is a luxury destination in the hub of Southern China. With 40 minutes drive from Baiyun International Airport and ten minutes from Guangzhou East Railway Station, our Guangzhou hotel provides travel routes to various destinations in China, including direct trains to Hong Kong which take less than two hours. A series of new city landmarks such as Guangzhou Opera House and Guangdong Museum are at just steps away from the hotel. An extensive health club and The Ritz-Carlton Spa(R) rejuvenate body and mind, while The Ritz-Carlton Club(R) Level anticipates guests' needs with its dedicated personalized service. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size. ... more   less 
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Also Known As:
Ritz Carlton Hotel Guangzhou
Ritz Guangzhou
Ritz-Carlton Guangzhou
Guangzhou Ritz Carlton Hotel

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