when we checked in this hotel we were very surprised, because there were kitchenette, fridge, DVD player and so in the reservation, but we received just a simple double room, even they did not want to give two breakfast coupon for our double use queen room.
Finally manager said: tired to discuss and gave two coupon, but we did not feel well.
Anyway, we survived it, later the staff was very polite and the hotel was ok.
Question: does easytobook thinking on any compensation?
It could be interesting for the further reservations.
- 011 86 20 3211 0888
- Free Wifi
- Free parking