First night they over booked and instead of upgrading they downgraded us from King to 2x singles even though a king size bed was available. The only difference was the position to the lobby. The room was not cleaned correctly there was hair and dirt in the bath. Customer service was tiring and unprofessional.
- Official Description (provided by the hotel):
- Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more less
- Reservation Options:
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- Also Known As:
- Pullman Guangzhou Baiyun Airport Hotel Guangzhou
- Accor Guangzhou Baiyun Airport
- Novotel Guangzhou