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“An oasis of calm in a popular transit hub”

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Pullman Guangzhou Baiyun Airport
Ranked #21 of 3,446 Hotels in Guangzhou
Certificate of Excellence
Manila, Philippines
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“An oasis of calm in a popular transit hub”
Reviewed February 17, 2013

I travel frequently between locations throughout Asia and a number of cities in China. Often, transferring between Chinese domestic locations and international flights requires an overnight stay. Guangzhou is my hub of choice for many of these, since it's centrally located - and there is a convenient, comfortable hotel within walking distance of the CAN terminals.

The Pullman Hotel sits in between terminals at CAN (Guangzhou International.) But it's not your typical "airport hotel." I have been more than pleased with the amenities, level of comfort, and value for price paid for a room on numerous occasions. The layout of the hotel is architecturally impressive, in keeping with the rest of the airport. The public areas are muted, with soft lighting and decoration. Nothing garish, noisy, or smoky here. Staff is pleasant, efficient, and helpful. There are other choices - perhaps a cab ride away. But there is nothing like waking up, rolling out of your room, and walking five minutes across the gardens to the terminal building for your morning flight.

Room Tip: I've never had a bad room. 3rd floor is at the terminal level.
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  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank michael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (154)
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English first
Dongguan, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 11, 2013

Awesome hotel within an easy walk of the Guangzho Airport.

Excellent service and restaurants.

Nicely appointed rooms.

Despite being so close to the airport, it was surprisingly quiet.

Was able to get a great night's sleep.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
1 Thank CanadianIan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2013

I booked at Booking dot com. Never again will i use that site. They didnt place the reservastion untill i was back from shopping that day the last day of my trip. I added one more night 4 days before the trip, and 6 days before the 6th Feb.2013. The hotel "Pullman" was the worst ever i been in my life. It took over an hour trying tio show the comfirmation i recieved from Bookings,com when i was checking into the hotel. They said there was no reservation made. I showed the comfirmation letter, but they didnt look at it much, and kept saying there is no reservation. Seems that Bookings.com was asleep at the switch. But the hotel person didnt handle the situation well. i went throu 3 people and 1 assistant manager and they couldnt do the right thing. The inept employees cant figure how to resolve this situation. Finally after 4 visits to the front desk, and 1.5 hours of arguing the Facts and after the loss of my vacation time spent there at Pullman i was so upset and angry because they cant do their job by pleasing their customers and getting things done in a timely manor.
After the last day when we came back to the hotel after shopping, i hade to e-mail my info from Bookings.com. This is after my brother was so angry about this he overpaid the hotel using cash to get the room or we loose it. It was like someone putting a gun to our head to pay twice for the same booking. Then when they finally figured it out they credited the lower cost discounted price from Bookings.com. Some hotel this is?
As i said this is a first of a series of reviews. Keep looking for the next review, it gets better, if you know what i mean?

Brian Gingo

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 5, 2013

I look forward to my stays at the Pullman Guangzhou Hotel at the Baiyun Airport in Guangzhou. It is conveniently located right at the airport and is a beautiful facility. The staff is very good and always there to help make the stay more enjoyable.

  • Stayed February 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank Jim_Pfeiffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 30, 2013

I had to spend a night at the airport so I chose the Pullman, which is actually the only option at the place. The hotel is nice but I expected such a relatively high price at least to include breakfast! Otherwise - the hotel is nice and well equipped with all necessary facilities. Will return to this hotel only if I must.

  • Stayed January 2013, traveled on business
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Helpful?
1 Thank DotyIsrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 6 Contributor
146 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed January 29, 2013

The perfect hotel for catching an early morning flight to Europe or wherever else without being in the stress of Guangzhou disastrous traffic jams. The U8 (you ate) rest is a bit poor but one last dinner it's more than enough.

  • Stayed January 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Innovation Sola... R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockford, Illinois
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 27, 2013

Next to the airport, so it was easy access by walking. They have large comfortable rooms - but get out and look around. The hotel has a lot of interesting decor, koi pond and outside there is a nice green area to walk through and relax. Great bed with pillows and bolster. The room service was not overpriced, the food was good and they gave an accurate time when it would be delivered. With advanced reservation, they will ask to arrange to meet you in the airport. I did not take this and was able to find the hotel just fine.

  • Stayed November 2012, traveled on business
    • Value
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Helpful?
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Guangzhou Baiyun Airport

Property: Pullman Guangzhou Baiyun Airport
Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#18 Spa Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#21 Luxury Hotel in Guangzhou
#45 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Official Description (provided by the hotel):
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 
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Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou

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