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“great but pricy”

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Shangri-La Hotel Guangzhou
Ranked #10 of 3,394 Hotels in Guangzhou
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“great but pricy”
4 of 5 bubbles Reviewed October 31, 2012 via mobile

great hotel brand worldwide. the quality matches up with the price I would say. rooms are great and stylish. The gym has lots of equipment (this is important for me). i enjoyed the stay here. the food in the lobby bar was great.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vienna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,630 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
London
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 23, 2012

Guangzhou can be an overwhelming city so it was a most welcome relief to arrive at the Shangri-la where you are greeted with a warm welcome from highly trained multi-lingual staff. The rooms are very well appointed with comfortable beds, which are not always found in China. The hotel offers some good but somewhat pricey restaurants and a very nice indoor and outdoor swimming pool. I stayed in a Horizon Club room which was well worth the premium as this gives you access to the Horizon lounge offering panoramic views across the city and an ideal place to unwind or catch up on work after a day in the city. The breakfast, included in the rate, was superb as was the happy hour buffet served from 5pm which offers an array of delicious appetisers and drinks. My only criticism of the hotel is the spa menu which was disproportionately expensive and somewhat uncompetitive. However overall this hotel is definitely a perfect choice when staying in Guangzhou and will not disappoint.

Room Tip: Stay on a Horizon Club floor which is well worth the premium.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChairmanLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

Shangrila Guangzhou is one of the BEST Hotels I have ever stayed in. Sure, the food is great, the room clean, the location a walking distance from the trade fair, but what makes this Shangrila Guangzhou  EXCELLENT is their SERVICE. Their service is sincere,  they go out of their way to  make us feel at home and for a weary business traveller, it makes home a little less far. Their team from the HOrizon Club is examplary, Maggie Huang, James Jiang, Nicholas and Raphael Mai, Thank you!!! Alan Jiang  and Fanny from the lobby bears mentioning too!  Although I have been trying out quite a few boutique hotels when I can, for their personalized service,  we still stay in chain hotels for their security and convenience in certain cities.   My stay in Shangrila Gungzhou has made me realized that staying in staying in Shangrila, I can have the service of boutique hotels and the convenient ammenities of a large chain hotel.

Room Tip: Stay in the Horizon Floor
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Windy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 15, 2012

This hotel is located next to the convention center, it is perfect if you are attending any fairs, you can walk to the convention. the food at the food at the buffet is amazing, i was having dinner and they were passing lobsters that was a super nice touch. the furniture in the rooms looks a bit outdated and if you are not staying the executive floor the room amenities are cheap. but otherwise the loaction is great and i would suggest this hotel if you are attending the canton fair

Room Tip: Good location to go to the fair but far away from downtown!!!
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  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tom b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Hill, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

Even though my stay was for only one night, this hotel still sets my standard for what a first class hotel should be like. From the spectacular lobby and bar area to the understated rosewood elegance of the guest rooms and common areas, this hotel needs to be stayed in to be believed. Despite the lateness of our check-in hour, the service was top-notch, and the morning buffet breakfast was just fantastic, a combination of eastern and western fare that must be seen (and tasted) to be fully appreciated. Our stay was much too short.

Add everything to the fact that this property is right next to the Guangzhou Convention Centre and the Pearl River, and this hotel is centrally located for both business and tourist travelers. The photos on the hotel web site say it all.

This was my first and only (so far) visit to a Shangri-La property, but if this is any indication of the type of accommodations they offer, it definitely will not be the last! I hope to update this review someday in the future with another visit to the Guangzhou Shangri-La.

Room Tip: Ask for a higher floor to get the best room views.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lemmez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 11, 2012

Our stay at Shangri La was more than we expected... We have checked other hotels in Guangzhou and none of them had the extra facilities like this hotel has!! The outdoor Garden, the golf area, the children's playroom ,Swing area, the tennis court , the outdoor pool for children...btw, the Spa was amazing!! :) My kids were entertained all the time!! The area is very clean and hygiene.. I also want to recommend the restaurants in the hotel.. I was amazed with the food quality...We tried the Thai and Japanese restaurant...and it was excellent..I brought my friends and everyone enjoyed it! The staff were friendly and helful. We will definitely stay at the Shangri La on our next visit to Guangzhou...

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
410 reviews
206 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
5 of 5 bubbles Reviewed October 9, 2012

The professional support of Shangri-La is exactly what is needed on a busy business trip. The excellent wireless system throughout the hotel is a good development. The standards of care and service are very high. It was noticable that the extent of choice in the Horizon Club is more restricted than before- but some new innovations have also occurred - it certainly can't be said the choice is inadequate in any sense. Another outstanding experience.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TechnoProf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Guangzhou

Property: Shangri-La Hotel Guangzhou
Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#9 Spa Hotel in Guangzhou
#10 Luxury Hotel in Guangzhou
#75 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Official Description (provided by the hotel):
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 
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Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou

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