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“The mattress was like a slab of granite, good for scoliosis treatment” 3 of 5 bubbles
Review of Donlord International Hotel

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Donlord International Hotel
Ranked #182 of 3,392 Hotels in Guangzhou
moglibaloo
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The mattress was like a slab of granite, good for scoliosis treatment”
3 of 5 bubbles Reviewed September 9, 2008

For those who have not stayed in a chinese hotel, read the following for an education. Mattresses come in two styles in China: really hard, and then normal soft. The really hard ones are the old hotel style which I do mean is really really hard (kind of imagine what you would expect in the old style chinese homes ... posturpedic, and sealy are not a concept here ... think the great leap forward style cultural revolution what doesnt slip your disc will make you stronger mao philosophy), and soft western style ones (think zzzzzz). To emphasize more: when I say hard, just think of hard as a floor with a carpet over it ... or hard as a wooden boxspring (kind of like the simple cheapo boxsprings in mattress stores .. the ones without springs. That is how hard the mattresses are at this hotel.

I booked this hotel through the guangzhou airport hotel desk, (paid at the airport desk which is customary). The desk told me the hotel is a 5 star .... It isnt. But I know enough that what these agensts say is a 5 star is at best a 4 star, and a 4 star is a 3 star, and a 2 star requires qwell and mosquito nets. This hotel is a 4 star for everything ... except the mattress which scores a 2 star because the sheets were very nice. And it didnt have the scabies bugs, bed bugs, chiggers, ticks, and lice. Otherwise it would be a one star mattress.

But really everything else in the hotel is pretty darn good. As others say, the hotel is affordable. It is very clean, the air conditioner worked great ( and it kept the humidity low, that is worth money to be paid for) , the internet fast, the tv was good, the check in ladies attractive and pleasant. really it all is great, except they have granite mattresses. So what did I do?

I asked for a soft one, and the manager gave the look like, "oh no here we go again." He called someone, looked worried a bit, and said the hotel has 2 western style soft mattresses and both rooms were being used. Sorry. I say, I understand, that is fine, just refund me the 435 Yuan. Sorry again.

Now here is the rub, bc i booked it through the hotel desk at the airport, the hotel would not refund me the money. I had to go to the agent. I somehow expected this answer, but I made a stink about anyway. No budging. So I came up with a solution to get 8 feather pillows (yes feather pillows on a stone slab mattress) and then put the sheets over the pillows and I had a rigged myself a feather bed chinese style. The manager found it creative and amusing enough he sent up some fruit as a "sorry about the granite mattress" missive.

The service was nice and people were pleasant. the manager was apologetic.

So beware when you reserve at the airport agent desks, and call and ask if the mattress is western style soft. I really recommend you get the address of 3 hotels at the agents desk, and then just go and show up. the price will be about the same is my guess.

  • Stayed September 2008, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank moglibaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
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English first
Ahmedabad, India
Level Contributor
98 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed June 3, 2008

This is the most affordable 5 star hotel in whole Guangzhou, Free Breakfast, Free Internet access and a comfortable clean room.
The Location is also pretty Good, close to the Tianhe Square.

  • Liked — Affordable
  • Stayed May 2008, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank MJX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xingjiang
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 4, 2007

Went to Guangzhou Aiport counter, bored of the Garden and the other good hotels too expensive. Location is not great but rooms value service and night clubs fantastic!

Fully reccomend

  • Stayed June 2007, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank wallabies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Donlord International Hotel

Property: Donlord International Hotel
Address: No.63 Guangzhou Avenue North, Tianhe District, Guangzhou 510040, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#37 Spa Hotel in Guangzhou
#80 Luxury Hotel in Guangzhou
#118 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Donlord International Hotel 4*
Number of rooms: 258
Reservation Options:
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Also Known As:
Donlord International Guangzhou

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