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The Garden Hotel Guangzhou
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Reviews (2,729)
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Reviewed January 18, 2013

Comfortable and clean rooms and everything works, friendly staff, good food, good location for shopping, reasonable gym, business lounge is ok, fruit basket and roses in the room a nice touch. Starbucks next door. This is fourth stay and no doubt will be back.

Stayed: January 2013, traveled on business
1  Thank MapleLeafontheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this reviewResponded January 27, 2013

Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou! We truly appreciate and value you as our repeat guest, and it is always a pleasure to welcome you back.

We are delighted to learn that you had a enjoyable stay with us and were impressed with our rooms, facilities, location, and the friendliness of our team.

Thank you once again for your compliments and we look forward to welcoming you again in the near future.


Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenhotel.com.cn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2013

I stayed here in a business trip and the hotel is perfect for this kind of stay.
Nice buffet, friendly staff, huge lobby, good common areas.
The room was big enough and the bed very comfortable.
It definitely met my business standards and my expectations.
Close to restaurants and shops.

Stayed: January 2013, traveled on business
1  Thank fcfeijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this reviewResponded January 27, 2013

Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to learn that you had an enjoyable stay with us and were impressed with our buffet, service and facilities.

Your compliments will serve as an added motivation to our team to carry on the service that you have experienced. We look forward to welcome you again on your next visit.


Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenthotel.com.cn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2012

If you've been traveling for a bit around different parts of Guangdong, Garden Hotel is an oasis to tired travelers. Its a pretty decent 5-star hotel with numerous service staff waiting to fulfill your every whims from opening the door of your cab to pressing the lift button each time you walk into the lift lobby. The room is amazingly well-furnished and the toiletries supplied are surprisingly of high standards and quality. TV surfers would love the fact that there are many English channels ensuring that you won't miss your weekly dose even while traveling.

The hotel is conveniently located near the row of shops, eateries and bars that are familiar to foreigners. While the food served at the hotel is excellent, there're a couple of excellent eateries just opposite the hotel exit which shouldnt be missed. For example, the wanton noodle shop is well-known for its springy noodles and decent price.

Even non-occupants of this establishment would love the fact flagging a taxi is never a problem as there's a perpetual taxi queue right in front of the entrance. Although it can be rather pricey but its worth the pamper.

  • Stayed: December 2012, traveled with family
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2  Thank brotherbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this reviewResponded January 4, 2013

Dear Guest,

Thank you for taking the time to share your wonderful experience you had during your recent stay at The Garden Hotel, Guangzhou.

We are delighted to read that you have been overall impressed with the quality of our hotel, service and facilities. Your feedback inspires us to consistently maintain the high standards at all times for our valued guests.

We do appreciate your recognition of our staff. It is with great pleasure that we extend such positive feedback to our colleagues who are dedicated to ensuring each of our guests stay is memorable.

We look forward to the opportunity to welcome you back in the near future.

Yours Sincerely


Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

After visiting two other cities in China on our adoption trip (Beijing and Guiyang), I had lowered expectations for our hotel in Guangzhou... especially after our reservation was moved from the China Hotel (Marriott) to the Garden hotel.

I could not be more impressed. We stayed in one of the 2-room suites on the 14th floor, and I have to admit that this was one of the nicest rooms I've ever stayed in. Very spacious, beautifully decorated, and just overall relaxing.

The breakfast buffet was the best we had seen in China, and it was also great to meet other adoptive families while we were there. The outside gardens were breath-taking! Amazing!

We did not take advantage of the fitness center or the main pool, but I wish I had. There was an outdoor playground just behind the pool area that kept our kids entertained for hours!!

If we ever have the opportunity to visit Guangzhou again, we will undoubtedly be staying here.

Room Tip: There is a significant upgrade in size and quality of the rooms between a standard hotel room and the suites. Upgrade to the suite if possible. I do not regret it for a moment.
  • Stayed: November 2012, traveled with family
    • Value
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1  Thank prouddaddy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this reviewResponded January 4, 2013

Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to learn that you had an enjoyable stay with us and were impressed with the overall hotel facilities of the hotel.

Your compliments will serve as an added motivation to our team to carry on the service that you have experienced. We look forward to welcome you again on your next visit.

Yours Sincerely


Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2012

We had asked our tour agency for a good hotel in Guangzhou that is centrally located - near shops, restaurants and activities. The Garden Hotel meets all that we had asked for and then some. Upon entering the hotel, we received a friendly greeting by some of the hotel personnel that were stationed around the lobby. The lobby itself is quite large, impressive and modern in design. Just to the right-side of the lobby is a full-service bar that has live entertainment (piano and singer) for each night (3-nights) that we were there. The bar area also serves appetizers and sandwiches for a light meal. We had drinks and sandwiches there on two separate occasions and both the service and quality of food there were excellent.
The rooms were quite spacious, clean and well maintained, and the beds were very comfortable for a good night's sleep.
The included all you can eat breakfast buffet was excellent - large selection and good quality. There was more than enough food to last the whole morning.
Stepping outside the hotel, there were many gift shops, shopping centers, fast food shops, coffee shops including Starbucks and many restaurants all around the area. By the way, the Garden Hotel itself have several very nice looking restaurants inside but we did not get a chance to try them out because there were so many nearby places to eat.

The Garden Hotel is definitely an excellent hotel in a great location - we would like to come back here again when we plan another trip to Guangzhou.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AZCasualTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this reviewResponded January 4, 2013

Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to read that you had an enjoyable stay with us and were impressed with our rooms and service. In addition, our hotel is honor to award as “The Best Business Hotel in Guangzhou" by Business Traveller for the 9th consecutive years.

Your kind recommendation will serve as an added motivation to the team to continue to provide premium service that you have experienced. We look forward to welcome you again on your next visit.

Yours Sincerely

Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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