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“Really Nice” 4 of 5 stars
Review of The Garden Hotel Guangzhou

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The Garden Hotel Guangzhou
5.0 of 5 Hotel   |   No. 368 Huanshi Dong Road, Guangzhou 510064, China   |  
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Hotel amenities
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Ranked #6 of 3,047 Hotels in Guangzhou
Certificate of Excellence
Porto, Portugal
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Really Nice”
4 of 5 stars Reviewed January 13, 2013 via mobile

I stayed here in a business trip and the hotel is perfect for this kind of stay.
Nice buffet, friendly staff, huge lobby, good common areas.
The room was big enough and the bed very comfortable.
It definitely met my business standards and my expectations.
Close to restaurants and shops.

Stayed January 2013, traveled on business
Helpful?
1 Thank fcfeijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, January 27, 2013
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to learn that you had an enjoyable stay with us and were impressed with our buffet, service and facilities.

Your compliments will serve as an added motivation to our team to carry on the service that you have experienced. We look forward to welcome you again on your next visit.


Yours Sincerely

Quality Assurance Office
Email: QAOffice@thegardenthotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
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  • Any
English first
Singapore
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 22, 2012

If you've been traveling for a bit around different parts of Guangdong, Garden Hotel is an oasis to tired travelers. Its a pretty decent 5-star hotel with numerous service staff waiting to fulfill your every whims from opening the door of your cab to pressing the lift button each time you walk into the lift lobby. The room is amazingly well-furnished and the toiletries supplied are surprisingly of high standards and quality. TV surfers would love the fact that there are many English channels ensuring that you won't miss your weekly dose even while traveling.

The hotel is conveniently located near the row of shops, eateries and bars that are familiar to foreigners. While the food served at the hotel is excellent, there're a couple of excellent eateries just opposite the hotel exit which shouldnt be missed. For example, the wanton noodle shop is well-known for its springy noodles and decent price.

Even non-occupants of this establishment would love the fact flagging a taxi is never a problem as there's a perpetual taxi queue right in front of the entrance. Although it can be rather pricey but its worth the pamper.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank brotherbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, January 4, 2013
Dear Guest,

Thank you for taking the time to share your wonderful experience you had during your recent stay at The Garden Hotel, Guangzhou.

We are delighted to read that you have been overall impressed with the quality of our hotel, service and facilities. Your feedback inspires us to consistently maintain the high standards at all times for our valued guests.

We do appreciate your recognition of our staff. It is with great pleasure that we extend such positive feedback to our colleagues who are dedicated to ensuring each of our guests stay is memorable.

We look forward to the opportunity to welcome you back in the near future.

Yours Sincerely


Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 20, 2012

After visiting two other cities in China on our adoption trip (Beijing and Guiyang), I had lowered expectations for our hotel in Guangzhou... especially after our reservation was moved from the China Hotel (Marriott) to the Garden hotel.

I could not be more impressed. We stayed in one of the 2-room suites on the 14th floor, and I have to admit that this was one of the nicest rooms I've ever stayed in. Very spacious, beautifully decorated, and just overall relaxing.

The breakfast buffet was the best we had seen in China, and it was also great to meet other adoptive families while we were there. The outside gardens were breath-taking! Amazing!

We did not take advantage of the fitness center or the main pool, but I wish I had. There was an outdoor playground just behind the pool area that kept our kids entertained for hours!!

If we ever have the opportunity to visit Guangzhou again, we will undoubtedly be staying here.

Room Tip: There is a significant upgrade in size and quality of the rooms between a standard hotel room and th...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank prouddaddy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, January 4, 2013
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to learn that you had an enjoyable stay with us and were impressed with the overall hotel facilities of the hotel.

Your compliments will serve as an added motivation to our team to carry on the service that you have experienced. We look forward to welcome you again on your next visit.

Yours Sincerely


Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed December 19, 2012

We had asked our tour agency for a good hotel in Guangzhou that is centrally located - near shops, restaurants and activities. The Garden Hotel meets all that we had asked for and then some. Upon entering the hotel, we received a friendly greeting by some of the hotel personnel that were stationed around the lobby. The lobby itself is quite large, impressive and modern in design. Just to the right-side of the lobby is a full-service bar that has live entertainment (piano and singer) for each night (3-nights) that we were there. The bar area also serves appetizers and sandwiches for a light meal. We had drinks and sandwiches there on two separate occasions and both the service and quality of food there were excellent.
The rooms were quite spacious, clean and well maintained, and the beds were very comfortable for a good night's sleep.
The included all you can eat breakfast buffet was excellent - large selection and good quality. There was more than enough food to last the whole morning.
Stepping outside the hotel, there were many gift shops, shopping centers, fast food shops, coffee shops including Starbucks and many restaurants all around the area. By the way, the Garden Hotel itself have several very nice looking restaurants inside but we did not get a chance to try them out because there were so many nearby places to eat.

The Garden Hotel is definitely an excellent hotel in a great location - we would like to come back here again when we plan another trip to Guangzhou.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AZCasualTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, January 4, 2013
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to read that you had an enjoyable stay with us and were impressed with our rooms and service. In addition, our hotel is honor to award as “The Best Business Hotel in Guangzhou" by Business Traveller for the 9th consecutive years.

Your kind recommendation will serve as an added motivation to the team to continue to provide premium service that you have experienced. We look forward to welcome you again on your next visit.

Yours Sincerely

Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 13, 2012

This hotel has a beautiful lobby, as has been noted, and the gardens are also beautiful (really the whole hotel is pretty). The things that stick out from our stay include the breakfast buffet (which was very good, included southern rice noodles, and peanut butter for waffles, but they did sit all the adopting families way off in a corner wing, which was mostly funny, but did make me feel like some sort of segregated citizen), the beautiful weddings, well-appointed rooms (for China), and the proximity to western food (Pizza Hut, McDonald's) and non-western (There is a Pho place about a block away that was amazing), but I don't recommend going out too much at night as you will be accosted by those seeking to sell you everything from drugs to people.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Caolon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quailty Assurance Office at The Garden Hotel Guangzhou, responded to this review, January 4, 2013
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to learn that you had an enjoyable stay with us and were impressed with our breakfast buffet and the overall hotel facilities of the hotel. We are sorry about the seating arrangements that was not upto your expectation. We do try to satisfy and meet the guests need in all the ways. Lots of adoption families like sitting together for sharing and having fun, as well as there is beautiful garden view with waterfall and has more space for children to play. Of course, you might choose the seating that you prefer and we are happy to be of help.

Besides, rest assured that safety and security in the hotel for our guests is our top most priority. There are many security features in the hotel to ensure the privacy and safety of our guests.

We would like to thank you for your recommendation and we look forward to welcoming you back in the near future.

Yours Sincerely

Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilkenny, Ireland
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 11, 2012

We stayed almost one week in the Garden Hotel in November 2012. From the moment you enter the foyer, you can see and sense the quality - not only of the furniture and décor, but of the staff and their desire to help.

We had a suite as we were staying with an eight year old and a baby. The amount of space available in our room was great. Having said that it was tight having a cot or crib beside the large king bed in the bedroom.
Our eight year old really enjoyed the remote control blind in the bathroom.

Breakfast in the hotel was truly amazing with everything you can imagine as being necessary for a good meal being present and in abundance.

We ate out most of the other meals, so cannot comment on the restaurants in the hotel.

I personally did not use the swimming pool, but my other half and the child did and enjoyed it even if it was cool.

We had some lovely walks around the grounds of the hotel and can honestly say that the hotel does live up to its name with a very pleasant and interesting garden.

Another interesting feature of the hotel was the Children's play room which opens any time of the day up to 17:30 or 18:00 for guests.

A really Great hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank tom-kilkenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quality Assurance Office at The Garden Hotel Guangzhou, responded to this review, December 19, 2012
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to learn that you had an enjoyable stay with us and were impressed with our facilities.

Your compliments will serve as an added motivation to our team to carry on the service that you have experienced. We look forward to welcome you again on your next visit.


Yours Sincerely
Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 9, 2012

We spent nearly two weeks at this hotel.
The room was clean and neat - great shower/bathroom and the breakfast was perfect.
Wonderful garden at the hotel plus plenty of in-hotel restaurants to enjoy a variety of dining.
The work-out facility was top notch.
About the only thing lacking was children activities - there is a small playground near the swimming pool but otherwise, this hotel is geared more for adults.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank docscholl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thegardenhotel, Quailty Assurance Office at The Garden Hotel Guangzhou, responded to this review, December 19, 2012
Dear Guest,

Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou!

We are delighted to learn that you had an enjoyable stay with us and were impressed with our rooms, breakfast and our restaurants. For your referrence, we do have plan to add more children facilities near children pool. Besides, we have a Children activities room which is located on 5th floor of eastern tower.

Once again, thank you for your comments and we look forward to welcoming you again in the near future.


Yours Sincerely
Quality Assurance Office
Email: QAoffice@thegardenhotel.com.cn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Garden Hotel Guangzhou

Property: The Garden Hotel Guangzhou
Address: No. 368 Huanshi Dong Road, Guangzhou 510064, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Guangzhou
#5 Spa Hotel in Guangzhou
#6 Luxury Hotel in Guangzhou
#9 Romantic Hotel in Guangzhou
#16 Business Hotel in Guangzhou
#52 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Garden Hotel Guangzhou 5*
Number of rooms: 828
Official Description (provided by the hotel):
The Garden Hotel, Guangzhou is one of the first landmarks of 5 star luxury hotels , it showcases a perfect blend of Cantonese heritage and contemporary sophistication. Garden Hotel offers welcoming ambience, memorable experience and classic culinary tour. Garden Hotel boasts 828 guest rooms & suites, 150 apartments, 8 multi - function rooms and 10 dining venues. The perfect choice for your journey in Guangzhou! ... more   less 
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Also Known As:
Garden Hotel Guangzhou

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