Friendly and efficient check-in - confusion on check-out Overall service satisfactory. Excellent location, rooms adequate and clean but dated with small bathrooms and no separate shower. WIFI connectivity and TV channel choices however perfect .
Breakfast rather mediocre and for what is on offer expensive hence we gave up after one try. Food & Beverage outlets generally overpriced like $ 50 for two not very tasty club sandwiches and softdrinks. No wonder the outlets are empty in the evenings as there are some great Italian, Spanish etc restaurants offering excellent food at reasonable prices just round the corner.- food for thought for the management to try and capture their clients to remain in-house..............

Our family stayed here recently for an adoption trip. We had 2 deluxe suites, which were so very nice! What a beautiful facility with attentive staff. Our hallway seemed to have a housekeeper on duty around-the-clock. Anytime I needed something, I could easily find someone to help. The breakfast buffet satisfied everyone from my uber-picky 2 yr old, to the eat-everything-offered 7 yr old, to our Grandma who vowed not to eat anything in China! The restaurant staff was fantastic at anticipating our needs and always very responsive. The cost of a Coke ordered at the restaurant was a little silly, but oh well. Plan ahead and bring your own! We used the children's playroom, which was small, but usually my kids were the only ones in there. We also visited the library and the swimming pool and found all areas to be squeaky clean and well-equipped. The outdoor playground was closed while we were there; my kids would have loved that as a daily diversion! The hotel has several restaurants, but with small children, we usually opted for dining at less-exclusive places. Within walking distance, there are plenty of affordable Chinese restaurants as well as several Western chains (McDonalds, Subway, Starbucks, etc.) and non-chain Western restaurants. The shops are pricey, and really, the hotel is nicer than anyplace we would stay in the U.S., but it was so very nice and welcoming. It's the nicest hotel I have stayed at in China (20+ hotels in 10+ cities) There is even a United Airlines on the bottom floor that can help with your travel needs if that is your departure airline. I would readily stay here again, and I've already told my friends getting ready to travel to China that the extra cost of this hotel versus some of the other options is so worth it. Thanks, Garden Hotel, for a lovely, relaxing stay.

I've been to this hotel 20 years while it was one of the only four 5-star hotel in Guangzhou. I revisited it in August and stayed there for 3 nights. Although this is an old hotel, it has been maintained very well. Room was clean and comfortable with a very good city view. The location is perfect. It is closed to both old portion of the city as well as other places like TianHe. Subway station is about100 meter from the hotel entrance. Taxi was always available. This is a hotel with good value.