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“Service With A Smile..!!”

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Crystal Orange Hotel Guangzhou Taojin
Ranked #81 of 3,562 Hotels in Guangzhou
Reviewed May 25, 2013

It's the second time I've stayed at this hotel and the levels of service are first class. Even though the building is a bit old and dated, all the staff are keen to help wherever possible. For example, the breakfast room is an unusual shape and not very big, so managing this facility isn't easy. But no problems for the team of Fanny Lee, Chen Xiu Mei, Love Xie, Mia Peng, Jenny Chen, Aggie Huang, Chen Jie Rong and Huang Wei Jun. Even when it's busy, they all work to help and make your breakfast a memorable affair. When you've been away from home for a while, and travelling in often difficult circumstances, this wonderful service is very welcome indeed!! Also, a special mention to the staff on the Executive Floor, Minnie and Pretty. Very professional, very helpful and all with a great sense of humour. Thank you all very much at Front Desk, Business Centre, Lobby Café & Bar, House Keeping and Concierge, and see you next time around.

Room Tip: Book early with Rachel Song, as she will do her very best to help.
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  • Stayed: May 2013, traveled on business
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Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 - 22 of 426 reviews

Reviewed May 14, 2013

Recently stayed at this hotel when I travelled to Guangzhou for the Canton fair. Have stayed there couple of times earlier also. The rooms are spacious and clean. Check in and check out was fast and the hotel is centrally located. Another advantage is the staff who are coutious and speaks english very well. The concierge is very helpful. I feel it is real value for money hotel.

  • Stayed: April 2013, traveled on business
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Thank Maniroyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

The hotel doesn't have the bells & whistles, but do you expect that from a Holiday Inn? The rooms are OK, a little on the old side but clean.
Pick up from GZ East train was easy, check in was straight forward.
The service this hotel provides for business people travelling to the Canton Fair is first class, with registration in the lobby and shuttle bus both ways.
The Inn Bar is a nice little bar to have a relaxing beer after a day of walking the fair.

  • Stayed: May 2013, traveled on business
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Thank questoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales S, Guest Relations Manager at Crystal Orange Hotel Guangzhou Taojin, responded to this reviewResponded May 12, 2013

Thank you for taking the time to share with us your stay experience.
We are glad you found our location convenient. We sincerely regret the shortfalls during your stay. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.
We look forward to serving you again in the future.

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Reviewed May 7, 2013

i have stayed there many times before and i highly reccomend them. they are always courtious and pleasant and their english speaking is very good. the hotel is very centrally located both for tourists and business travelers

  • Stayed: April 2013, traveled on business
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Thank friend1246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales S, Guest Relations Manager at Crystal Orange Hotel Guangzhou Taojin, responded to this reviewResponded May 12, 2013

Warm greetings from Guangzhou and thank you for staying at Holiday Inn Guangzhou City Centre!
We are glad that you enjoyed our centered location and staff services. Your feedback is very important for us to ensure ongoing satisfaction to our valued guests.
We look forward to serving you again in the future.

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Reviewed May 6, 2013

Checking in was very slow and the room had a strong outdoor of mildew and were very humid, even with a/c on. Public rooms have clearly visible patches of cracks of clear deterioration. Found staff eating in quiet corners such as bathroom in little used meeting room area. Resent nickel dime charges to use business center.
I would not choice to stay here again.

  • Stayed: May 2013, traveled on business
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Thank C D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales S, Guest Relations Manager at Crystal Orange Hotel Guangzhou Taojin, responded to this reviewResponded May 12, 2013

Thank you for taking the time to share with us your stay experience.

We sincerely regret the shortfalls during your stay. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome.

Look forward to meet you on your next stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

Although looking tired and dated outsdie (liek all buildings in Guangzhou City) the inside was very modern. I arrived at 730am and I was given my room imemdaitely. The room was spacious, clean and user friendly. Room service and lobby menu's a bit light ion for substance and variety but was something for most.

Room Tip: I sugegst when making a reservation book a club room which gives you early check in, late check out...
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  • Stayed: May 2013, traveled on business
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Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Definitely the best hotel I've stayed in during the past month in China. Of course, being a Holiday Inn, you know what to expect but certainly it is probably the best of the chain that I have stayed in over the years. Rooms, service, staff etc were all excellent as were the facilities, location and ambience of this 5 star hotel. The only fault was a very bad musty, damp smell in the corridor. Maybe there had been a bad leak somewhere. Otherwise no complaints, certainly good value for the tourist, family or business visitor alike. Area surrounding the hotel also good, lots of restaurants from Burger King to upmarket for all tastes, shops, malls and near metro.

  • Stayed: April 2013, traveled on business
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Thank Jiti V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sales S, Public Relations Manager at Crystal Orange Hotel Guangzhou Taojin, responded to this reviewResponded May 2, 2013

Dear Jitiv,
Warm greetings from Guangzhou!
Thank you for taking time to write a review on our site sharing your experience, we are happy that you are a regular guest and we thank you for your recommendation.
On behalf of the entire team thank you very much and we look forward to welcoming you back to the Holiday Inn Guangzhou City Centre.

Sincerely,

Holiday Inn Guangzhou City Centre

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Additional Information about Crystal Orange Hotel Guangzhou Taojin

Address: No.28 Guangming Road, Huanshi East, Guangzhou 510095, China
Location: China > Guangdong > Guangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Best Value Hotel in Guangzhou
Price Range: $79 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal Orange Hotel Guangzhou Taojin 3.5*
Number of rooms: 420
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Also Known As:
Holiday Inn City Center Guangzhou Hotel Guangzhou
Holiday Inn Guangzhou
Guangzhou Holiday Inn

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