We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Crowne Plaza Guangzhou City Centre
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
J Hotel(Guangzhou)
View Hotel
Good 3.5/5
  • Free Wifi
  • Free Parking
View Hotel
Average 3/5
  • Free Wifi
  • Pool
View Hotel
Very Good 4/5
  • Free Wifi
  • Pool
Tokai Hotel(Guangzhou)
View Hotel
Very Good 4/5
  • Free Wifi
  • Restaurant
View Hotel
Very Good 4/5
    View Hotel
    Very Good 4/5
    • Free Wifi
    • Free Parking
    View Hotel
    Very Good 4/5
    • Free Wifi
    • Free Parking
    View Hotel
    Very Good 4/5
      Reviews (634)
      Filter reviews
      634 results
      Traveler rating
      343
      206
      64
      12
      9
      Traveler type
      Time of year
      LanguageAll languages
      More languages
      343
      206
      64
      12
      9
      Show reviews that mention
      All reviewsclub floor loungebusiness triphigher floorlarge bathroomlobby barhalal foodbuffet breakfastnoodleslate checkrooms are nicespecial thanksdeluxe roomcanton fairgarden hotelbusiness hotelhotel staffshopping mall
      FilterAll languages
      Updating list...
      340 - 345 of 634 reviews
      Reviewed July 15, 2013

      This is my first time at this recently opened hotel. The location offers excellent access to the subway system and is near the Friendship Shopping Centr, if you want to do some brand name shopping. Starbucks, McDdonalds, KFC are nearby for a familiar taste of home. The hotel itself offers well furnished & generous sized rooms, with down pillows and silk duvets. The internet is free and works well if, you are not relying on G-Mail that is. Staff is very friendly, communicate reasonably in English and are very helpful. The buffet breakfast is above average and features chinese, vegeterian and all the other brekafast menu items North American & European travellers are accustomed to & expect. Fresh fruit, freshly squeezed juices, heallthy breads and home made natural yougurt are all on offer. I would recommend this hotel for business as well as for all other visitors who want a modern, clean well managed hotel at a reasonable cost within a central location.

      • Stayed: July 2013, traveled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank carloGjoe
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this reviewResponded July 23, 2013

      Dear carloGjoe,

      I am happy to receive your glowing review. We are centrally located in the heart of the city and it is easy to find Western style dining close and conveniently. It is so nice to hear that the staff where helpful and you experienced easy communication. We look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre and if there is any assistance I can offer, please don't hesitate to contact me.

      Kind regards,
      Jenny MacDonald - Guest Services Manager
      jenny.macdonald@gz63.cn

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed July 11, 2013

      stayed there from 7 th june to 10 june ,,,,on 27 th floor ...and good to see a spacious wonder full room .....and view to city is excellent .breakfast is perfect . ...... good for business travel INDIAN can have dinner in tandoor just opposite the hotel which offer good food but bit expensive

      Room Tip: chose the room on upper floors
      • Stayed: July 2013, traveled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank GOEL_S_K
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this reviewResponded July 23, 2013

      Dear trueadvisers,

      Thank you for taking the time to pass on your feedback. I am happy to hear that you enjoyed your stay and it sounds like you would be happy to choose our hotel again in the future. There are many options in the city for Indian cuisine, and the Tandoor is close and convenient. We also have an Indian chef on staff at Fresh All Day dining and a selection of Indian dishes right inside the hotel buffet for lunch and dinner. We look forward to welcoming you back!

      Kind regards,
      Jenny MacDonald - Guest Services Manager
      jenny.macdonald@gz63.cn

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed July 3, 2013

      Check in was smooth. Booked a club floor room and was upgraded to a suite on the 55th floor. Room was huge and clean. Big comfortable bed with nice pillows. Fantastic views over the city. Canapes and drinks in the club floor lounge were of a high standard with wine flowing freely. The hot food was actually hot, and the beer was cold not like it usually is in China. Staff on the club floor were very friendly and helpful but English was mostly poor. Didn't seem to matter what I was asking for, the answer was "yes" without really knowing what they were agreeing to.

      Had to ask for a newspaper to the room. Our rewards club status entitles us to a newspaper daily to the room. Newspaper was delivered the first day but we were forgotten about for the next two days. Welcome fruit basket was non existent but brought up after a phone call to room service. Bed was turned down on the first night only. What are these guys waiting for?? Tips? It seems the general staff are happy to do the least possible work.

      Asking for ice cubes to be brought to the room was entertaining. The butler enters with a large cooler in tow and proceeds to fill the ice bucket.

      Buffet breakfast was superb with a huge choice on offer. There is something there for all tastes. Local, western and Indian. Try the freshly made local noodles with wontons and fresh greens for breakfast! I heard several people with special dietary needs asking for food and never heard "no". Its not in the breakfast staff's vocabulary.

      Plenty of clear TV channels on the large screen LCD TV, great amenities and a huge deep square bathtub and separate rain shower. Loads of space, two separate desks where we could each do paperwork and catch up on emails using the fast and free wifi in the room.

      The concierge was great. Made sure the taxi drivers knew exactly where they were to take us. The concierge's in some of these hotels are a wealth of knowledge and in my opinion under utilized. Use them, most really love their job and are very helpful.

      I would stay here again. Good location, safe feeling, nice room and friendly staff.

      • Stayed: June 2013, traveled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank Bozz56
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this reviewResponded July 4, 2013

      Dear Bozz56,

      It is so nice to hear about your great experience in our hotel from the smooth check in, Club Floor Lounge, room and Concierge service. I am disappointed to learn about the details missed upon your arrival in regards to the newspaper and fruit delivery. Be rest assured that we will be reviewing this with our rooms department to avoid this situation in future. It sounds as though you were overall pleased with your stay at the Crowne Plaza Guangzhou City Centre. We look forward to welcoming you back in the future.

      Kind regards,
      Jenny MacDonald - Guest Services Manager
      jenny.macdonald@gz63.cn

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed June 30, 2013

      I often stay here when visiting Guangzhou on business. You enter a large lovely busy-ish lobby. Check in very pleasantly and speedily handled which is a vast improvement from my previous visits. Being a platinum member I got an upgrade. The room is very spacious and very modern. On my floor I couldn't notice anything but my associates were a couple of floors below and as you get off the lift there is a stale smell lingering in the background. When you enter the room, it's gone so that's a blessing. Decent enough TV channels but being in China any additional channels are always appreciated. Breakfast also seems to be getting better with their variety starting to cater for the foreigners. Overall a huge improvement in service and also I noticed that many staff had started understanding English which is such a pleasure. Hats off to you guys... Well done! Will definitely return to this establishment God Willing.

      • Stayed: June 2013, traveled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank AzTee
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this reviewResponded July 2, 2013

      Dear AzTee,

      I am so pleased to hear that you enjoyed your stay with us at the Crowne Plaza Guangzhou City Centre. As an IHG Rewards Platinum member (formerly PCR) we appreciate your loyalty and look forward to welcoming you back time and time again. Please let me know if I can offer any assistance for any future bookings.

      Kind regards,
      Jenny MacDonald - Guest Services Manager
      jenny.macdonald@gz63.cn

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed June 24, 2013

      Location : 10/10

      Rooms : 10/10 ( very spacious rooms). Bit old furniture but....its..OK.

      Room charges : 8/10 Bit pricy but you get excellent service

      Bed/ Comfort : 9/10

      Staff : 10/10 ( Extremely helpful staff) 95% of them are english speaking.

      Concierge : 10/10 ( very very helpful)

      Amenities in the room : 10/10, Upto the mark & standard

      Breakfast : 10/10 ( Lot of variety)

      Lunch/Dinner : All time dining provides almost everything ( Chinese, Western, Arabic,Asian etc). Once, I ordered Butter Chicken in the lunch which tasted very good.

      Pool : Good small pool with very friendly staff.

      Near by : Across the road a good mall (bit pricy) with a good super market & and many restaurants like KFC, Chinese, Tandoor (Indian), lot many arabic restaurants can be found within a walking distance of 0-500 meters.

      Bus Service- Shuttle service for Airport is at every 30 min which starts at 5am. It charges less than 20 RMB

      Metro Station - 5 min walking to left of your hotel.

      Lobby - Sitting arrangement is limited in lobby but they have bar on same floor which is quite spacious.

      What I paid : Around 145 US$ per night including BF with a welcome drink

      Special : They have ATM as well as currency exchange machine in the hotel premises. They have staff every where for your attention. I have never seen such service.

      Suggestion- If you are in Guangzhou, please be careful for counterfeit currency especially from Taxi Drivers or road side vendors. Do not take 100 RMB note from them. Always carry small denominations with you. I suggest to draw money from ATM rather then getting exchanged in the market.

      Recommendation - Very good for singles and excellent for families.

      Room Tip: Prefer rooms at higher level to have good view of the downtown.
      • Stayed: June 2013, traveled on business
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      1  Thank rsoodmail
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      CPCityCentreGZ, Guest Relations Manager at Crowne Plaza Guangzhou City Centre, responded to this reviewResponded July 2, 2013

      Dear roodmail,

      We are so pleased to receive your comment, I think that many future guests will find your feedback very helpful and informative! Thank you for taking the time to offer this. We look forward to welcoming you back to the Crowne Plaza Guangzhou City Centre.

      Kind regards,
      Jenny MacDonald - Guest Services Manager
      jenny.macdonald@gz63.cn

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      View more reviews