We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Guangzhou Baiyun Hotel
Nearby Hotels
$262
$226
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$96
$92
Hilton
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$148
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$103
Marriott Hotels
View Deal
  • Free Wifi
  • Pool
$160
$117
Shangri-La.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$138
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$101
$97
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$188
$95
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$137
$119
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$224
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (959)
Filter reviews
959 results
Traveler rating
203
559
145
36
16
Traveler type
Time of year
LanguageAll languages
More languages
203
559
145
36
16
Show reviews that mention
All reviewsgarden hotelturkish restauranthotel includingtaojin metro stationhotel startsvip roomfriendship storeexcellent room servicestrong wifibooked a deluxe roomrenovated roomforeign guestswell located hotelbusiness hotelroom doorrooftop poolcalled the front desk
Filter
Updating list...
160 - 165 of 959 reviews
Reviewed January 30, 2014

Nicely located beside a high end mall and department store. Quite busy with business conferences. Requested for a non smoking room but they could not give one at 8pm check in. The hallway reeked of smoke but miraculously, the room didn't. There's a certain musty smell that reveals the age of the hotel. Bathroom pipes were creaking when next door room flushed. All in all, it was just a place to sleep. The hotel spa was horrible! The therapist left and assigned another one to me because she said her boss called her. And the replacement therapist was texting with one hand while doing reflexology in me. The clincher? She suggested, "keep the change for tip" when I handed her the payment, and i said "sorry, no."

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

The hotel is good but the staff is very bad. I stayed for 8 nights. Booking first 4 nights with Agoda under the advertised Super Business Sale. Then I had to go out of town for one day and thought I would stay overnight but came back the same night without an Agoda booking. The reception staff charged me three times the Agoda price for the same room! I stayed three following nights, booking with Agoda at the sale price. The staff at this hotel does not care about the interest of the customer but tries to gouge as much money as possible out of him. Another exmaple is when the duty manager directed me to buy a SIM card for my phone at their business center although shops across the road had better packages at half the price. There are better 5 stars hotels in the same area. If you must stay there, avoid any transaction with the staff and stick with Agoda.

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Philibert3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

A centrally located good business hotel, we stayed here for 4 nights and found the hotel well situated for work travel and meetings.
The rooms are clean, the ac effective and the housekeeping efficient and prompt. The newly renovated rooms are good and glitzy.
Breakfast is elaborate, though the replenishments are stopped at 10
The hotel is busy 24 hours and the security staff typically check everyone for room keys at night, which keeps this property clean.
The are a number of restaurants and eateries within walking distance for varied tastes.
The only drawback : renovations are ongoing so there is some amount of disturbance in between 10am and 6pm. The hotel should give rooms at reduced rates on such floors, which they don't, and we happened to be staying on one such floor.

Stayed: November 2013, traveled on business
1  Thank Vikuji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013 via mobile

Hotel is clean, was busy with lots of people, good western breakfast with eggs and bacon and fruit and pastries but hard beds. Good location and good rates on room. Entertainment and restaurants close by. Sushi for breakfast - what's not to love !

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alliwanttodoistravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

Super location... Good hotel though not 5 Star as shown on a government certificate.
Staff in general are above average for any hotel in China, typically not very interested in talking to guests. One change- I left the safe locker open n morning and when came back in evening money was intact!!. Informed the Guest Relations. Also Concierge and Front Desk better than average for China. However the Guest Relations in Lobby behave more like security.
Stayed for 5 nights and does not make a difference to management at all. First day there were 5 pieces of fruit and never replenished. Same for bath shampoo etc, have to request.
Worst is when the Security took over the hotel for their VIP function. Guests were frisked every time they enter despite protest. Management simply said can't do anything.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Upul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews