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“We want to go back.”
Review of The Westin Pazhou

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The Westin Pazhou
Ranked #9 of 3,430 Hotels in Guangzhou
Certificate of Excellence
Erfurt, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“We want to go back.”
Reviewed June 20, 2013

This place was our favorite place we stayed on our vacation. The pictures do not do it justice. It is absolutely beautiful. We went into town and saw some of the other places that we saw online. They did not compare. Hospitality...we had everything we needed and if there was something we requested, they delivered it to us quickly:). We plan to return soon! Thank you for everything!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fabererc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, June 24, 2013
Dear fabererc,
Thank you for staying with us. It is such an honor to be described as your vacation favorite. When you are here to explore Guangzhou next time, a city where you could always find yourself some delights and amazes, you’re so welcome to stay with us again. We would try our best to make your vacation a complete renewal. See you soon!
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457 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Turin, Italy
Level Contributor
78 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed June 19, 2013

fantastic international hotel. What I like the most was my room, a double room on the 29th floor. Huge, it has all the confort and amenities that you can imagine. I have stayed in many international hotels in China and I have gave 5 points before, but this is really excellent.
The pool is also very big. They should have a hot tub though.
Breakfast is exellent not only for the quantity but also the quality. Sweets are very good (good for us europeans who like our croissants and cakes in the morning).
I haven't tried the other restaurants.
My 5 points are mostly for the room, size and decor really sophisticated. Bed is fantastic and the room very silent so you sleep very well.
It is extremely clean, both in the room and common areas

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bisu77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, June 20, 2013
Dear bisu77 ,
Thank you for choosing The Westin Pazhou and sharing your reviews with us. We are glad to know that you've enjoyed your stay and described your experience as "fantastic". Sleep Well, Eat Well and Move Well, those are important elements during travel, and they are exactly what Westin is dedicated to provide to our guests. Thank you for giving us a five-point score. We sincerely look forward to welcoming you back soon.
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Manchester
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 17, 2013

A 1 night stay for a short visit to the Canton Fair complex was made a lot more pleasant for staying at the Westin.

Nice hotel, comfortable rooms, shuttle service on a little golf buggy to the show.

I ad a river view room and it was the day of the Dragon Boat Festival so free entertainment from my window.

Room layout works for me, like an open plan bathroom / bedroom, all very cool and modern and functional.

No complaints whatsoever, just smooth and enjoyable.

Would stay again in a heartbeat next time I need to be at the fair complex.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dudih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, June 18, 2013
Dear dudih,
Thank you for staying in The Westin Pazhou during your business trip to Canton Fair Complex. We are glad to know that you’ve enjoyed the stay. It was so wonderful that you stayed on the Dragon Boat Festival and enjoyed the traditional boating competition through the window in your room. We hope that could bring some Chinese festival atmosphere to your trip. Sincerely look forward to seeing you soon.
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New York City, New York
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 14, 2013

The Westin Pazhou is the best location if you are in Guangzhou for a trade show. The hotel is brand new and the rooms are simply amazing. They are huge and the bathroom is outstanding. The Chinese restaurant is really good, the Japanese one could be better. The breakfast in the morning is one of the best I found in a chain hotel. Well done!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gianlucaNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, June 16, 2013
Dear gianlucaNY,
Thank you for staying in The Westin Pazhou and sharing your nice comments. It is truly our honor to know that you’ve enjoyed your stay, especially the room design, Five Zen5es Chinese Restaurant and buffet breakfast. In Westin, everything we do is for a better you. Sincerely look forward to your next visit and experience more renewal with us.
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Athens, Greece
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 13, 2013

Practically inside the Fair Complex,this property is the right place to stay if you have business in the fair.
If you are in Guangzhou for any other reason you have better options .
Rooms are correct without any thing special.staff helpful and friendly.
All rooms have views ,some towards the river better,but who care in a business trip...
Chinese restaurant is ok,Japanese ought to be better.
Lounge is fine with excellent service

Room Tip: Corner high floor towards Canton Tower and river
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PLSPG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, June 16, 2013
Dear PLSPG,
Thank you for staying in The Westin Pazhou and sharing your reviews. We are glad to know our location has provided you convenience for your business trip. Hope you could experience more personal and instinctive service at our hotel during your next visit. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
95 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 12, 2013

maybe i just have been unlucky , but all the hapenings in the time i stay there were enough to decide not stay anymore in that hotel , no service when i arrived at the hotel , nobody helping to bring bags inside, breakfast for 2 days no charge on 3rd day they want money for the same, internet in rooms are not free , IN PUBLIC AREAS IT IS FREE, it means i have to pay for all people just fall into the lobby and use internet!!when i complain , the answer was very simple , it is our company regulation
so no more ! i give also back my spg membership card , i can spend my money in other real 5 star hotels in guangzhou

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markus20er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, June 13, 2013
Dear markus20er,
Thank you very much for choosing The Westin Pazhou. We regret to learn that we have failed in meeting your expectations in some aspects during your stay. From your reviews, we could see that you would feel less confusing if all room benefits were clearly communicated with you at the first beginning, and we were deeply sorry for that. If it is convenient for you, please send us your stay information (check-in name) to westin.pazhou@westin.com or via private message on Trip Advisor, so that we could learn more about your stay and provide you with more personal service. Thank you.
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Verona, Italy
Level Contributor
189 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed June 11, 2013

this hotel tellss us that china is flying to perfet standards. I choose this hotel in order to be very close to the canton fair lighting exhibition ad I can only say that everything was perfect. The bedrooms are incredibly luxurious and the service is impeccable. Restaurants are just top notch. If I have to find one little spot, I would have to say that the receptionsists could improve their english....

Room Tip: ask for top floors, river view..... it is worth it!
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giorgioeguiomar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina C, Manager at The Westin Pazhou, responded to this review, June 13, 2013
Dear giorgioeguiomar,
Thank you for staying in The Westin Pazhou during lighting show. Hope our direct access to Canton Fair Complex has provided you with convenience. We are really glad to know that you've enjoyed your stay. Hospitality industry is developing very fast in China, as an exhibition hotel, we hope to offer personal and instinctive service to our guests from all over world, like all Westin hotels and resorts. We will keep improving our service and hope your next stay with us is more close to perfection, without even a little spot:)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Pazhou

Property: The Westin Pazhou
Address: No.681 Fengpu Middle Road, Haizhu District | Area C, Canton Fair Complex, Guangzhou 510335, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in Guangzhou
#9 Luxury Hotel in Guangzhou
#17 Business Hotel in Guangzhou
#50 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Pazhou 5*
Number of rooms: 325
Official Description (provided by the hotel):
The Westin Pazhou, a landmark hotel situates in Area C of the Canton Fair Complex, embracing views of both the Pearl River and city skyline, and enjoying enviable position of being the only hotel with direct access to the Canton Fair Complex. It only takes you 1 minute to Poly World Trade Center Expo, and 5 minutes to the nearest metro station. Convenient location provides you an effective exhibition experience, and our exclusive services must make your stay a renewal. Moreover, we are the only hotel which provides hotel golf cart shuttles in the exhibition hall. After a busy day, treat yourself in one of the Westin spacious and comfortable guest rooms and suites, eat well in sumptuous dining venues, host your events in extensive and highly flexible event spaces, and nourish yourself in the Westin signature Workout Studio and Westin Heavenly(R) SPA. Every element here is designed for a better you. ... more   less 
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Also Known As:
The Westin Pazhou Guangzhou Hotel Guangzhou

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