I stayed here for a few nights on business and would recommend this hotel for anyone who needs an oasis away from the dirt and humidity of Guangzhou. The rooms were clean and spacious and looked like your typical four or five star room in a global hotel in China. The staff was super friendly and very responsive to any request. The own thing that surprised me was that the level of English spoken by anyone not at the front desk was quite rudimentary. I would have expected it to be at the same level as in other tier 1 cities like Shanghai or Beijing. But this was not a big deal for me. The breakfast served was excellent.
The entire atmosphere in the hotel exuded luxury and comfort. The lobby lounge where I had several coffees was very grand with tall ceilings. The rooms themselves were nicely appointed. The only issue th the rooms is that they had insufficient lighting. Even when all the lights were on, it felt like the lighting in a romantic restaurant, dark and subdued. The switches were very confusing -- both sides of the bed contained different controls. So there was.a lot of trial and error. And is normal with American hotels, some switches can only be locally controlled as in having to walk to the lamp and physically switch it on, as if it were still an oil lamp. The reading lamp in the corner of the room could only be switched on by moving the couch and stepping behind it.
Finally, while this was not the fault of the hotel, it seems that Hilton deleted my HIlton membership number. The front desk was very good about it and immediately issued a different card with a new number. But on earth happened to all my points. Not cool.
- Official Description (provided by the hotel):
- Conveniently located in Guangzhou’s central business district, Hilton Guangzhou Tianhe is just 40 minutes by road from Baiyun International Airport and a few minutes away from a transport hub that provides a 20-minute Metro ride to the airport, speedy train and bus links to Shenzhen and Hong Kong. The 498 spacious guestrooms and suites offer the very latest amenities and comforts designed to make your stay carefree and relaxing. Each room is tastefully decorated in contemporary design, while floor-to-ceiling windows provide unrivalled views of the city’s skyline. Wireless internet access, high definition TV and DVD player round out the Hilton vision of giving guests innovative retreats that embrace a sense of well-being ... more less
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- Also Known As:
- Hilton Guangzhou Tianhe Hotel Guangzhou