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“Excellent Hotel in Guangzhou”

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Hilton Guangzhou Baiyun
Ranked #27 of 3,522 Hotels in Guangzhou
Reviewed July 16, 2013

Stayed at Hilton on July 14, 2013 for one night. The hotel had upgraded us to the Junior Suite on 24th which was on the Executive floor. Room with a large bed and hugh bathroom with a smallTV on the wall in the bathroom. It's only 10 minutes from the Train Station, great location. The amenites provided was Peter Thomas Roth which was a very good products. We dined on 2nd floor for breakfast, and even gone for the lunch buffet as we've ordered a bottle of red wine. It's really up to the standard of the 5 stars hotel and I think their service is excellent and makes us feels like home. In fact my husband is one of the H Honors members. Will definitely visit again soon.

  • Stayed: July 2013, traveled as a couple
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1  Thank alice l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton G, Public Relations Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded July 24, 2013

Thank you for your kind words. It is our honor to indulge your excellent stay in Hilton Guangzhou Baiyun.Savor the magnificence of our facilities or toast to the glitz in the restaurants. We assure that you can recollect the endless flavors as being your sweet home.
We highly appreciate your feedback and looking forward to seeing you soon.

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228 - 234 of 453 reviews

Reviewed June 18, 2013

my stay was for 7 nights and i had a very good experience.... the Hospitality was exceptional , the room was clean and well serviced with complimentary water and internet...the food was excellent....The staff very pleasant and helpful

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Funlol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donny K W, Online Marketing Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded June 23, 2013

Just wanted to thank you for your recent stay here at Hilton Guangzhou Baiyun! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Donny K. Wang

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Reviewed June 5, 2013

If you don't speak Chinese, travel to Asia can be a daunting experience. The staff of the Guangzhou Hilton Baiyun are committed to making you feel right at home! Everyone in this hotel is hard working, kind, and compassionate! Every need is provided for with a gracious smile. The hotel is efficient and well run! The service is personable and given with kindness. The staff is comprised of kind human beings who give because they want to, not because they have to. This hotel certainly has its act together!

  • Stayed: June 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Judith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donny K W, Online Marketing Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded June 8, 2013

Just wanted to thank you for your recent stay here at Hilton Guangzhou Baiyun! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Donny K. Wang

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Reviewed May 26, 2013

I stayed at this hotel for two nights for a trade fair. The hotel has all the amenities of a nice five-star hotel. Great rooms, an opulent breakfast that leaves no wishes and a nice hotel bar with live music. So why not the full score?? The Guangzhou Hilton is a great hotel but not one that I will remember for years to come. It is flawless, but pretty exchangable with other hotels in that category.

Stayed: May 2013, traveled on business
Thank Humsel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donny K W, Online Marketing Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded May 28, 2013

Thank you for your kind words. We appreciate the opportunity to welcome you and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Guangzhou Baiyun! Donny K. Wang

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Reviewed May 17, 2013

Stayed one night. Sparklingly clean hotel with big rooms. Location is a little out of town, but clearly there is plenty of development occurring and I think Hilton are in early in what will become a thriving part of Guangzhou. I caught the Metro, and it was a little bit of a walk (maybe some signage - but who catches the Metro and stays at the Hilton?).

Executive suite was very well appointed. All staff were very pleasant and attentive.

I stayed at the Hilton to be close to Baiyun Mountain - and the cab ride was cheap and easy to get.

Room Tip: Don't stay for the view
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  • Stayed: April 2013, traveled solo
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Thank bladdamasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donny K W, Online Marketing Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded May 21, 2013

Just wanted to thank you for your recent stay here at Hilton Guangzhou Baiyun! So glad you were able to experience our authentic Hilton hospitality.As you said,Hotel locate in the center of Baiyun New Town which is one of the most thriving areaof Guangzhou. Hotel is close to Baiyun Mountain with more fresh air in modern city. We look forward to seeing you soon. Donny K. Wang

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Reviewed May 7, 2013

Just returned from a stay at the Hilton. It is a beautiful hotel in a new development area. It is quite a way from town, about a 15-20 minute cab ride to the Guangzhou East Train Station. But...what you get in return is a brand new Hilton with excellent service. We stayed on the executive club level and took advantage of all of the services offered. They had a wonderful breakfast spread and great appetizers in the evening. I would highly recommend staying here again.
Be careful as it is slightly difficult to find...

  • Stayed: April 2013, traveled on business
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1  Thank JuliMcG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded May 12, 2013

Just wanted to thank you for your recent stay here at Hilton Guangzhou Baiyun! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Donny K. Wang

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Reviewed May 5, 2013

We stayed at the Hilton for two nights and found the staff to be very friendly and helpful. We came during a busy time so a staff member led us to the executive lounge to check us in where we enjoyed free snacks and drinks. We also ordered room service and the food was unexpectedly good. The location wasn't that great as there wasn't much in the area other than a mall and it was a bit of a walk to the metro station, but the hotel service and price made up for it. The room itself was also very spacious and clean.

  • Stayed: March 2013, traveled as a couple
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Thank acneball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun, responded to this reviewResponded May 12, 2013

Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Guangzhou Baiyun! Donny K. Wang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Guangzhou Baiyun

Address: No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 3,522 Hotels in Guangzhou
Price Range: $110 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Guangzhou Baiyun 4.5*
Number of rooms: 308
Official Description (provided by the hotel):
The contemporary Hilton Guangzhou Baiyun is only a 25-minute drive from Guangzhou Baiyun International Airport and the Canton Fair Complex, 15-minute drive from Guangzhou CBD, 10-minute drive from Guangzhou wholesale market and train station. Located at the foot of Baiyun Mountain Scenic Area, the hotel neighbors the dynamic Wanda Plaza and 2 other high-end shopping malls. 308 spacious Guest Rooms and Suites feature Hilton Serenity Beds and high-speed internet access. Upgrade to an Executive Room for views of Baiyun Mountain and access to the exclusive Executive Lounge. Choose from five innovative dining venues, from authentic Chinese fine dining to contemporary cuisine. Enjoy buffet breakfast in Senses All-Day-Dinning Restaurant. Savor single malt whiskey or various seafood platters in Rocks Bar. Or indulge in private dining in our exclusive Cantonese restaurant, The China Club. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 
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