We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel in a unusual location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Guangzhou Baiyun Hotel
Ranked #27 of 3,408 Hotels in Guangzhou
Certificate of Excellence
Fairlight, Australia
Level Contributor
266 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Great hotel in a unusual location”
Reviewed May 17, 2013

Stayed one night. Sparklingly clean hotel with big rooms. Location is a little out of town, but clearly there is plenty of development occurring and I think Hilton are in early in what will become a thriving part of Guangzhou. I caught the Metro, and it was a little bit of a walk (maybe some signage - but who catches the Metro and stays at the Hilton?).

Executive suite was very well appointed. All staff were very pleasant and attentive.

I stayed at the Hilton to be close to Baiyun Mountain - and the cab ride was cheap and easy to get.

Room Tip: Don't stay for the view
See more room tips
  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bladdamasta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donny K W, Online Marketing Manager at Hilton Guangzhou Baiyun Hotel, responded to this review, May 21, 2013
Just wanted to thank you for your recent stay here at Hilton Guangzhou Baiyun! So glad you were able to experience our authentic Hilton hospitality.As you said,Hotel locate in the center of Baiyun New Town which is one of the most thriving areaof Guangzhou. Hotel is close to Baiyun Mountain with more fresh air in modern city. We look forward to seeing you soon. Donny K. Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

406 reviews from our community

Traveler rating
    200
    126
    54
    15
    11
See reviews for
32
31
29
250
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Overland Park, Kansas, United States
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 7, 2013

Just returned from a stay at the Hilton. It is a beautiful hotel in a new development area. It is quite a way from town, about a 15-20 minute cab ride to the Guangzhou East Train Station. But...what you get in return is a brand new Hilton with excellent service. We stayed on the executive club level and took advantage of all of the services offered. They had a wonderful breakfast spread and great appetizers in the evening. I would highly recommend staying here again.
Be careful as it is slightly difficult to find...

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JuliMcG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun Hotel, responded to this review, May 12, 2013
Just wanted to thank you for your recent stay here at Hilton Guangzhou Baiyun! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Donny K. Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed May 5, 2013

We stayed at the Hilton for two nights and found the staff to be very friendly and helpful. We came during a busy time so a staff member led us to the executive lounge to check us in where we enjoyed free snacks and drinks. We also ordered room service and the food was unexpectedly good. The location wasn't that great as there wasn't much in the area other than a mall and it was a bit of a walk to the metro station, but the hotel service and price made up for it. The room itself was also very spacious and clean.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acneball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun Hotel, responded to this review, May 12, 2013
Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Guangzhou Baiyun! Donny K. Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
trinidad
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 3, 2013

My boyfriend and I had a wonderful stay at the hotel during the Canton Fair. The staff were extremely helpful and understood English well. The front desk staff helped us write instructions and directions in Chinese for when we left the hotel. The free shuttle service was efficient in travelling to/from the fair. Getting around via taxi to go sight seeing and shopping was easy and cheap.

Only a few minutes walk from Wanda plaza where there are great restaurants and shopping. Even went to the Walmart in the plaza to stock up on water and snacks. The breakfast buffet was amazing! Lots of variety and I was fully satisfied every morning.

We also visited the spa to get massages and the service was exceptional!

The King sized guestroom was huge and very comfortable for both of us. We slept well and the blind out curtains were great. I booked early and was able to get the room with breakfast at 25% off, worked up to be around $75USD plus VAT per night which I found to be cheap for the quality of the hotel and service we received. Will definitely go here next time we're going to the fair.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aliciaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun Hotel, responded to this review, May 5, 2013
Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Guangzhou Baiyun! Donny K. Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California, USA
Level Contributor
84 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 29, 2013

Great Job Hilton this year old Hotel is well ran and is what you would expect out of a top flight Hilton hotel.. New and well maintained and clean,,,room is large and bed is very comfortable and room is quite so you sleep like a baby.. Area is away from the hussle and bussle but close enough (30 minute taxi) to center of GX or the Fair or Airport/Train...Not much around it which for GZ is nice,
Executive floor is good and had a good assortment of evening ad breakfast foods..one issue is no Scotch for the evening cocktails?????

Staff was very helpful and speak English to help out.
I will return.

Room Tip: Spend the extra to stay on Executive floor its worth it.
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun Hotel, responded to this review, May 5, 2013
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Nice day! Donny K. Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley Glen, United States
1 review
Reviewed April 29, 2013

I loved it, looked perfect and in a good location. Staff is very worm and helpful, restaurant are great! I stayed over the Canton fair so the prices were a little too high but I had no other choice, hotels everywhere were very expensive, but I would still go there regardless.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Yaron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun Hotel, responded to this review, May 5, 2013
Thank you for your kind words. We appreciate the opportunity to welcome you and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Guangzhou Baiyun! Donny K. Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
Reviewed April 28, 2013

This hotel took total advantage of heavy demand in the area and unwilling to make a simple change without large penalty. The hotel staff and as well as Hilton staff were extremely unhelpful. I would caution anyone booking with this hotel to assure their travel plans are set in stone. Customer service is not a big concern.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe K, Online Marketing Manager at Hilton Guangzhou Baiyun Hotel, responded to this review, May 5, 2013
Thank you for your feedback. We do our best to provide our guests a comprehensive list of booking options. With the exception of the “Advanced Purchase Rate” and special sale rates, both of which provide the lowest rates and are non-refundable, We try hard to make sure all of our Guests have a rewarding experience at our hotel and hope that next time you are in the area you will consider staying with us. Donny K. Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Guangzhou hotels
DoubleTree by Hilton Guangzhou
#16 of 3,408 in Guangzhou
4.5 of 5 bubbles 406 reviews
Hilton Guangzhou Tianhe
#19 of 3,408 in Guangzhou
4.5 of 5 bubbles 750 reviews
Oakwood Premier Guangzhou
#1 of 3,408 in Guangzhou
5.0 of 5 bubbles 588 reviews
Show Prices
Show Prices
Show Prices
New Baiyun Airport
Crowne Plaza Guangzhou Huadu
Crowne Plaza Guangzhou Huadu
#28 of 3,408 in Guangzhou
4.5 of 5 bubbles 245 reviews
Sofitel Guangzhou Sunrich
#17 of 3,408 in Guangzhou
4.5 of 5 bubbles 1,458 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Guangzhou Baiyun Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Guangzhou Baiyun Hotel

Property: Hilton Guangzhou Baiyun Hotel
Address: No.515-517 Yuncheng East Road, Baiyun District, Guangzhou 510400, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 3,408 Hotels in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hilton Guangzhou Baiyun Hotel 4.5*
Number of rooms: 308
Official Description (provided by the hotel):
The contemporary Hilton Guangzhou Baiyun hotel is only a 20 minute drive from Guangzhou Baiyun International Airport. Located next to the Baiyun Exhibition Center, closed to the Guangzhou wholesale Market and train Station,Set at the foot of the Mountain Scenic Area, this New Baiyun City hotel is located in the dynamic, new Wanda Plaza, which is home to a high-end mall and just 8 minutes from the Guangzhou Central Business District.308 spaciousGuest Rooms and Suites at this Guangzhou hotel feature Hilton Serenity Beds and high-speed internet access. Featureing more than 3220 square meter world class meeting space with 10 flexible function rooms which offer the very latest in audio/visual technology, or choose the 1500 square meter pillarless grand ballroom for larger occasions. Our business center has a wide range of amenities and services to help you execute the perfect event.Be spoiled for choice by the selection of cuisines on offer in our 6 tempting food and beverage venues. Enjoy breakfast in the family-friendly Senses, savor fine dining in Red and unwind with friends in the relaxing Rocks Bar of this Guangzhou hotel. Keep fit in our 25m indoor swimming pool or indulge in a treatment in our luxury Spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Ctrip TA, Booking.com, Expedia, Travelocity, Agoda, Orbitz, Priceline, Hotwire, HotelQuickly and Hotel.de so you can book your Hilton Guangzhou Baiyun Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing