I booked three rooms on the club floor and as soon as I arrived the experience was just poor.
1. Location close to the airport
2. New hotel and so rooms are of a good standard
1. On arrival check in was painful and no ambassador benefits
2. The hotel has an issue with the door lock system, apparently they are having major issues, I could not get access to my room and had to wait in club while new keys were obtained from reception.
3. Club floor service was terrible and not worth the extra cost.
4. Breakfast is very limited, if you order eggs they are made in the main kitchen and bought up. In my case I gave up after waiting 20 min.
5. After breakfast I could not gain access to my room again due to key card issues
6. On checkout the visa machine was not working resulting in a further wait.
Over all I left feeling very frustrated and did not have a positive feeling from my stay, not what you should expect from a hotel of this standard and part of IHG!
- Official Description (provided by the hotel):
- Crowne Plaza Guangzhou Huadu is an international hotel in Huadu. The hotel is conveniently located in the heart of the Guangzhou Baiyun International Airport Area, 10 minutes drive from the airport and Huadu District's central hub, and 40 minutes drive from downtown Guangzhou and Pazhou International Exhibition Centre. In addition, we offer scheduled shuttle bus service between the hotel and Guangzhou Baiyun International Airport, and during the Canton Fair period, the scheduled shuttle bus is available between the hotel and Pazhou International Exhibition Centre. Crowne Plaza Guangzhou Huadu offers 299 guest rooms, including suites and a Crowne Plaza Club Floor. Crowne Plaza newly upgraded bathroom amenities is a premium worldwide recognized cosmetic brand Borghese, originating in Italy. The product is added with natural lavender essential oil to provide you luxurious and professional bathroom experience during your trip. Complimentary Wifi service in rooms and hotel public area, 24- ... more less
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