Overall, the hotel is magnificent but the following can be improved:
1) The check in counter rejected to give me one more welcome gift (macaroon). I have two kids and it made them fight for one. In the future, would it be provided based on how many kids or be flexiable.
2) I checked in after 4pm but I still needed to wait almost an hour for a room.
3) The lounge had strong cigarette smell although it is non-smoking area.
Most of the service is good especially the guy in the swimming pool. He watched my kids to swim closely.
- Official Description (provided by the hotel):
- Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more less
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- Also Known As:
- Sofitel Guangzhou Sunrich Hotel Guangzhou