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“Excellent CNY stay”

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Sofitel Guangzhou Sunrich
Ranked #16 of 3,462 Hotels in Guangzhou
Certificate of Excellence
Hong Kong, China
Level 6 Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Excellent CNY stay”
Reviewed February 10, 2014

Went for CNY with a special deal. Very nicely located in the center of town, but about a 10-15 minute walk to the nearest metro station. Very close to the GZ Zoo.
Inside it is a very nice hotel. Very clean and modern. had a luxury suite which was very roomy, and the bathroom was huge, about 1/3 of the total room. We went with our 8 y/o son, but they were out of rollaway beds due to high occupancy during CNY. Luckily he's not too big and was happy with a bed made up on the chair/ottoman in the room.
The pool and hot tub were very nice and never very crowded when we went. They also had a good gym along with a ping pong room, a yoga room, and a wii room, loaded with a ton of games and wii fit equiptment.
There is a seven eleven located in the back corner of the hotel, just go out the fron door and around to your left until you get to it. An incredible american restaurant is also nearby, just look up 13 factories.
Skipped the spa, as it looked pricey. I'm sure it is fine for those not on a budget. Everyone was very friendly, and their English was very good for the most part, we had very little trouble making ourselves understood.
Had room service for breakfast, and it was all good and decent value, but don't order the french toast. They brought up to tiny little pieces of bread that we sent back and switched for waffles, which they did no problem.

  • Stayed February 2014, traveled with family
    • Value
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Helpful?
1 Thank dougmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, February 17, 2014
Dear guest,
Bonjour! It is always a pleasure for us to receive positive feedback. It is our hope that you will give us the opportunity to better serve you in the near future.

Sofitel Guangzhou Sunrich
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  • Value
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New York City, New York
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 9, 2014

My husband and I stayed here for over a week. We were very impressed by the level of professionalism and dedication by the staff. The breakfast was excellent, both in terms of variety and quality of food. I still think about that buffet.

A note on the neighborhood: it's in a newer development in Guangzhou, which is really not representative of the city. If you are visiting the city, I recommend that you travel into the older parts of the city in order to get a true sense of the daily life among locals.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank KiViognier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, February 17, 2014
Dear guest,
Bonjour! Thank you very much for your constructive feedback. It will be a pleasure to welcome you back in a near future.

Sofitel Guangzhou Sunrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Al Qahirah, Egypt
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2014

i had a business trip for 16 days in guangzho and i have chosen sofitel guangzho.
i didnt regret for chosen sofitel.
couldnt imagine it would be good stay like that.
upon check in i was upgraded to excutive suite in the 27 th floor.
amazing stay and verry comfort and all the staff are so help full.
sofitel being beside the down town makes my stay wonderfull .
i will choose sofitel guangzho for all my comming trips.

  • Stayed November 2013, traveled on business
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank louda66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, January 28, 2014
Dear guest,
Bonjour! It is always a pleasure for us to receive positive feedback. Welcome you back in a near future.

Sofitel Guangzhou Sunrich
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 19, 2014

This was one of the better hotels I've stayed at in Guangzhou. The staff were quick with our luggage, and check in did not take long. The room was well equipped and modern - I especially loved the mini tv on the bathroom mirror and the bathtub with an attachable pillow. Sofitel is renowned for their comfortable beds and this one did not disappoint. Catching a taxi from the hotel was much easier than some other hotels we've stayed at in this city, so despite the lack of restaurant choices around the hotel, it was very convenient to get around.

There were, however, a few things that brought down my rating of this hotel. While lowering the tech controlled bathroom blinds, I noticed a lot of dust sitting on the top. The indoor swimming pool was beautiful, but I was very uncomfortable going there in my swimsuit due to pool staff who kept staring (one male staff kept walking past me and turning his head back to look) - I only stayed about 20 minutes at the pool before I finally decided not to tolerate and headed back to my room.

This hotel will still be on my list the next time I visit Guangzhou, and I hope the points I mentioned above will not come up again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this review, January 27, 2014
Dear guest,
Bonjour ! Thank you very much for your kind review. We sincerely apologise for the attitude you encountered at the swimming pool and you can rest assured that stern actions have been taken. It will be a pleasure to welcome you back in a near future.

Sofitel Guangzhou Sunrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Guangzhou Sunrich

Property: Sofitel Guangzhou Sunrich
Address: No.988 Guangzhou Avenue Middle, Guangzhou 510620, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Guangzhou
#6 Romantic Hotel in Guangzhou
#9 Family Hotel in Guangzhou
#14 Spa Hotel in Guangzhou
#16 Luxury Hotel in Guangzhou
#46 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Guangzhou Sunrich 5*
Number of rooms: 493
Official Description (provided by the hotel):
Strategically located in Tianhe, the most dynamic financial and commercial district of Guangzhou, the hotel is less than a kilometre away from city landmark CITIC Square and a five minutes drive from Guangzhou East Railway Station, the transportation hub connecting Guangzhou, Dongguan, Shenzhen and Hong Kong. Facilities include 493 spectacular Paris style decor rooms and suites, all overlooking TianHe trendy skyline, 5 innovative bars and restaurants,extensive recreational facilities from SoSpa, SoFit 24-hour fitness centre to an indoor pool enjoying a panoramic view. ... more   less 
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Also Known As:
Sofitel Guangzhou Sunrich Hotel Guangzhou

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