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Reviewed June 5, 2011

When I was stay there, it was not officially open. I booked from a-club site.
I arrive at Guangzhou late at night, after very long waiting hours in Hong Kong, made me very tired.
That was my very first time I go to Guangzhou. I saw a very dark and gloomy yet old town all over street I take.

The taxi's driver I take didn't know Sofitel Sunrich Hotel, he said I'm wrong, and he said no such hotel name Sofitel Sunrich in Guangzhou.
So, I call the hotel, she was very nice and helpful, also the most important thing is, she can speak English. Then she told the driver the place.

After I entered the Tianhe District there it is, the tall big and very bright building very proud and lux stand alone within others old buildings.
I was very happy, I wasn't choose the wrong hotel.

The taxi's driver also very surprised, he asked me how much pernight, I answered "bu zhi dao" a.k.a I don't know.

I was help by the porter, quite nice english also. Then when I entered the hotel, the lobby and reception hall "GRANDE" very big! Very luxurious.

They said they haven't open yet, only those who invited can sleep at the hotel ( but I don't received any invitation. I'm not that kind important V.I.P person )

The check in process was so ceremonial, the guy took me to my room with very professional and polite, check in ceremonial was in my room, the payment and all process is privately in my room.

They give me fruits in basket, chocolates, biscuits, macarons, and a bucket ice cubes.

The room very amazing, spaciously big, with very nice bed, clean, the pillow was good, the bathroom was amazing. They have separate shower, bathtub and even toilet. They have a small not so good sound quality monitor at bathroom also.

The interior very nice, I'll upload some photo when I arrive my country (I'm on travelling now and still have a bad jetlag)
All the staffs very nice, always smile, helpful, but have very weird english.

The also have greeters originally from France, sometimes girls sometimes boys all are France.
Their jobs is greet you, smile at you, a little chit chat and call a taxi for you.

They have swimming pool, jacuzzi, gym, all nice! The change room also very good.
In the room they gives 2 bottles complimentary and if you want add some, you just ask. They'll give u free.

The very MINUS thing on this hotel is LOCATION!
You know in Guangzhou the taxi's drivers 80% will cheat on you, so all you need is mass transportation or walk.
But at this hotel you will need taxis, private cars, motocycle, or at least a pairs strong legs, good stamina, and many spare time. ;p
I barely couldn't go anywhere. When I go to nearest mall ( Tee Mall ) From Hotel was no problem, but from mall to hotel, I must wait, struggle and fight with others to get taxi.

Beside the hotel, there is Tianlong Hotel, maybe around 200 meters, old hotel but have local 7-11. You can buy your needs there.
Also the restaurant beetwen Tianlong Hotel and Sofitel is very delicious, but all people there only can speak Chinese and local dialect Guangdong. So prepare your Tarzan Languange if you cannot speak Chinese or Guangdong.

Finally I say, the hotel was very NICE, but the location wasn't. Except you have private car or something.

  • Stayed: May 2011
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1  Thank JJTL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2011

I got a chance to stay at Sofitel GZ...it was great, the spacious lobby, rooms & facilities ..not to mention providing a variety of food with choices of cuisine, and of course, their excellent service namely Mr. Richard, thanks. I had a great time there n would recommend to my colleagues n mates.

  • Stayed: May 2011
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1  Thank pewdider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sofitelgz, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded May 26, 2011

Bonjour! It was a pleasure reading your comments. We always go the extra mile to create memorable stay and dining experience at Sofitel Guangzhou Sunrich. We appreciate your recommendations and looking forward to welcoming your guests very soon.

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Reviewed May 15, 2011

Sofitel Sunrich is a brand new hotel which is set to open its doors soon. I had a chance to stay at the hotel and experience the Sofitel hospitality and luxury for the first time. Probably I was the first guest of room 1223. Frankly, I have to say I am impressed. The hotel is beautiful, staff is utmost welcoming and perfectly trained. Rooms, service, restaurant and the macaroons in the room(!) were excellent. Rooms are spacious, lots of small touches (L'Occitane toiletry, all types of laptop connection cables, shoehorn, ironing board, shaving cream, etc.)The hotel was 15 min walking distance to the office (Tianhe Road) and 8-10 min driving distance to the train station, so the location worked very well for me.

  • Stayed: May 2011, traveled on business
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4  Thank AliYilmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2011

New hotel in Guangzhou with great design hotel building and its rooms. Staff are all very friendly and helpful. Great food served in Buffet Lunch as well.

  • Stayed: May 2011, traveled on business
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1  Thank LL730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management S, Manager at Sofitel Guangzhou Sunrich, responded to this reviewResponded July 17, 2013
Google Translation

Cher Client,
Bonjour !
Merci beaucoup de prendre le temps de partager vos commentaires au sujet de notre Hotel.
A Sofitel nous nous efforcons de procurer un service et une experience exclusive a notre clientele, de ce fait vos impressions sont importantes pour nous.
Nous avons bien note au sujet du choix et service de notre room service et tachons d'y apporter
un peu plus de couleurs afin de repondre au mieux aux attentes de notre clientele.
Dans l'attente de pouvoir vous acceuillir a nouveau.
Bien Sincerement,
L'equipe du Sofitel de Canton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed 1 week ago via mobile
Google Translation

Stayed: October 2017, traveled on business
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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