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“Great Hotel in Great Location”

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Sheraton Guangzhou Hotel
Ranked #8 of 3,521 Hotels in Guangzhou
Certificate of Excellence
Reviewed April 7, 2014

My ideal business travel hotel is one that has good rooms (spacious and clean), a firm big bed (to encourage sleep), a strong shower (to wake you up), fast internet (to keep up with the work stream while you are away) and a solid breakfast offer (to set you up for the day). This hotel can tick all of these boxes comfortably. In addition, the location is really first class - very close to the Guangzhou Metro - which is a travelers delight; on top of and close to an extraordinary range of shops and eateries, and if you want to move into the street for some street life and character then turn left out of the hotel and second right into Guangli Road. Here you can buy fruit and vegtables, get your cell phone fixed, send your washing (if you find the hotel too expensive) and have a foot massage - for RMB 50.

  • Stayed: March 2014, traveled on business
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Thank Roddy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, GUEST EXPERIENCE TEAM at Sheraton Guangzhou Hotel, responded to this reviewResponded April 9, 2014

Thank you so much for choosing to stay at Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

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260 - 266 of 615 reviews

Reviewed April 7, 2014

The hotel has the big advantage of an unbeatable location. It sits right on the Tianhe interchange, from where almost all attractions and touristy spots are within 15 mins driving distance. We were here for a convention-show at Pazhou complex and doesnt take more than 12-13 mins to get there by taxi. This was our second time at Sheraton and we thoroughly enjoyed the stay. The Hair Salon needs special mention, had a hair cut every time I have been here and they do a splendid job. The hotel itself is an escape to luxury in the middle of the city with most rooms that have great views of the city. TEE Mall is right next door to this hotel, Victory plaza right opposite, fashion mall and a few others within a few minutes walking. Food is above average, breakfast spread is worth the charge. Could have a few Indian Items on the Menu, considering the fact more Indians are choosing Sheraton hotels across Asia.

Room Tip: Ask for High Floor rooms, Premium deluxe is Value for Money. View from the club floors are spectacul...
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  • Stayed: March 2014, traveled on business
    • Value
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    • Cleanliness
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Thank Kavitha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, GUEST EXPERIENCE TEAM at Sheraton Guangzhou Hotel, responded to this reviewResponded April 9, 2014

Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the Indian food items. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton Guangzhou Hotel!

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A TripAdvisor Member
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Reviewed March 29, 2014 via mobile

I have been to several hotels in Guangzhou and this one is the one I like the most. Great rooms, excellent service, really good facilities and decent food. All the staff speaks English and they are very helpful. Breakfast is good too with a mix of western and Chinese dishes. I have no complains about this hotel. Too bad for the pollution in this city. The air quality is horrible and getting worst.

Stayed: March 2014
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, GUEST EXPERIENCE TEAM at Sheraton Guangzhou Hotel, responded to this reviewResponded March 30, 2014

Thank you so much for your loyalty to Sheraton Guangzhou Hotel as well as to Starwood. We are very happy that you have a wonderful stay and we would like to thank you for sharing your experience with us, we certainly look forward to welcoming you back to our hotel again.

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Reviewed March 28, 2014 via mobile

Have stayed at the Sheraton, Guangzhou a few times and has always been very good. Can't go wrong. Breakfast buffet offers a good international choice. Rooms and service have also been very good. Sheraton is a quality brand you can't go wrong with. Would recommend without a second thought.

Stayed: March 2014, traveled solo
Thank Nathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, GUEST EXPERIENCE TEAM at Sheraton Guangzhou Hotel, responded to this reviewResponded March 30, 2014

Thank you so much for your review and we appreciate you taking the time to post such positive comments. It’s always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back to Sheraton Guangzhou Hotel.

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Reviewed March 24, 2014

we tried a few hotels this month and this hotel was definitely the best, received an upgrade for being a long time member, room is spacious, cleans, the few staffs we talked to speak English quite well. Rooms are full of light, view is delightful, located new a Japanese supermarket and a huge shopping mall, my wife was more than happy, thank you

  • Stayed: March 2014, traveled as a couple
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Thank Bao L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, GUEST EXPERIENCE TEAM at Sheraton Guangzhou Hotel, responded to this reviewResponded March 25, 2014

Thank you so much for your review and we appreciate you taking the time to post such positive comments. It’s always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back to Sheraton Guangzhou Hotel.

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Reviewed March 7, 2014

We stayed here in early March and were treated like royalty. I don't usually gush about hotels, but this one is worth it. Platinum status really comes in handy at this hotel. They upgraded us to a club level room. Hotel comped us breakfast and "happy hour" every day. The comped food and drink was excellent quality as well. A great selection and variety of food for every nationality and palate. The staff was very pleasant and accomodating. The hotel is very centrally located on two main subway lines which allow you to get just about anywhere very quickly. There's even a little night market just around the corner from the hotel on Sunday - mystery meat on a steak covered with Szechuan spices were my favourite...

  • Stayed: March 2014, traveled as a couple
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Thank sinner5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, GUEST EXPERIENCE TEAM at Sheraton Guangzhou Hotel, responded to this reviewResponded March 16, 2014

Thank you so much for your review and we appreciate you taking the time to post such positive comments. It’s always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back to Sheraton Guangzhou Hotel.

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Reviewed March 2, 2014

We stayed in February for 5 nights at a club room and had a very good experience at this hotel.The property has a central location close to malls and metro though we mainly used the taxis which were cheap,reliable and seemed to be in abundance. Room and bathroom were very accommodating with all necessary amenities.The bed was very comfortable. Breakfast and the club lounge were excellent.
Service at check in and out was swift. The Concierge Mr Calvin Han needs a special mention.No request was too much for him and he made our stay much more enjoyable.He was a great help with our train tickets and departure to the train station. Definitely this will be our hotel in our next trip to GZ.

Room Tip: We stayed on the 30th floor facing the stadium and had a great view.
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  • Stayed: February 2014, traveled with family
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Thank gmr-ta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, GUEST EXPERIENCE TEAM at Sheraton Guangzhou Hotel, responded to this reviewResponded March 4, 2014

Thank you so much for your review and we appreciate you taking the time to post such positive comments. It’s always great to hear that our guests enjoy themselves during their travels. We look forward to welcoming you back to Sheraton Guangzhou Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Guangzhou Hotel

Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 3,521 Hotels in Guangzhou
Price Range: $163 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
Official Description (provided by the hotel):
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 
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