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“Nice experience”

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Sheraton Guangzhou Hotel
Ranked #8 of 3,462 Hotels in Guangzhou
Certificate of Excellence
Milwaukee, Wisconsin, USA
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice experience”
Reviewed November 7, 2013 via mobile

Very nice, very clean hotel. Stayed in club room floor and had a nice, large room. Breakfast buffet was very good--plenty of choices. Fitness room was all new Life Fitness equipment and didn't have to wait for anything. Centrally located and connected to the Tee Mall.

Stayed November 2013, traveled on business
Helpful?
Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review, November 12, 2013
Thank you so much for choosing Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 1, 2013

Hotel is actually located right in a shopping mall so you can buy until you empty your pocket book.
I myself do not like eating in the hotel except breakfast so the large numbers of large and small, pricey and cheap eateries surely satisfy me.
Room is bright and modern, staff is friendly and helpful, breakfast is sumptuous but the drawback is free wi-fi is available in the lobby. Also you need to get a password that lasts for a few hours, after that you have to get a new password slip, very meaningless.

Room Tip: Get rooms in the higher floors so you can see far away if the weather is good and the vision is spec...
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review, November 3, 2013
Thank you so much for your review and sharing your experience with us. We appreciate your comments and we are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We look forward to welcoming you back to Sheraton Guangzhou.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers Beach, Florida
Level 5 Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 19, 2013

We had 7 rooms for 4 nights while attending the Canto Trade Fair. The hotel was booked but that never seemed to affect service.

Rooms were all very nice, fully appointed, etc.

The buffet was terrific. Probably the best I've had in 30 years of business travel in China. We had breakfast and dinner there almost every day. And never got tired of it.

We will return to thus hotel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review, October 21, 2013
Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the food, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We certainly look forward to welcoming you back to Sheraton Guangzhou Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tortola
Level 5 Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 26, 2013

My Husband stayed there for about a week and had a few problems at the start his stay . He told the staff and it was sorted out very fast . In fact he said he felt like a king after that . He has stayed here before but said the service was outstanding this time . He wanted to mention Steven Chen and Yummi Lin and say that their attention to detail was far beyond any hotel he has stayed in for a long time ( He stays in lots!) . The hotel is situated in a great location for tourist or business travel. The breakfast buffet is one of the best ever seen with food from all over the world. This will always be the hotel we pick when in Guangzhou. Helpful staff , great sleep, wonderful food!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gypsygirlforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review, October 7, 2013
Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service, and we're glad to know that you enjoy your stays and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We certainly look forward to welcoming you back to Sheraton Guangzhou in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Level 6 Contributor
98 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed September 14, 2013

I was in Guangzhou on business trip for one day. I liked the location of Sheraton. I can oversee Tianhe Stadium from my room. It's within walking distance from many shopping malls. It's ~40 minutes from the airport at non-peak hour. The room is nice and clean but lacks character like all Sharaton hotel. The outdoor swimming pool looks nice, but, unfortunately, I didn't have time to use it. Overall a nice hotel, comparable to Westin Guangzhou, where I stayed for several times.

Room Tip: Ask for a room at higher level overseeing the Tianhe Stadium
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lvwei1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review, September 19, 2013
Thank you so much for choosing Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 13, 2013

Spectacular! Very well located, modern and with nice huge rooms. hing is fine i can't find any mistake, I wouldn't doubt to go to this hotel back.

If you need a taxi on weekend and it's raining go to the taxi line with time enough.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jordi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review, September 19, 2013
Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 7, 2013

Stayed 2 nights and upgraded to suite. Very nice property. Located just above the subway. Direct line to GZ Airport. Shopping mall just underneath. Will definitely stay here if coming back again. Unable to see the financial district as being blocked by another tall building.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LOIWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this review, September 19, 2013
Thank you for staying at Sheraton Guangzhou Hotel and for writing a review about your stay. We appreciate the comments that you have shared with all of us and we certainly look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Guangzhou Hotel

Property: Sheraton Guangzhou Hotel
Address: No.208 Tianhe Road, Tianhe District, Guangzhou 510620, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 3,462 Hotels in Guangzhou
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Guangzhou Hotel 5*
Number of rooms: 445
Official Description (provided by the hotel):
Sheraton Guangzhou Hotel located in the heart of Guangzhou's Tianhe central business district, situated at the hub of 2 major metro lines, and BRT terminal, which provides fast access to Pazhou International Convention Centre. Approx 40 minutes away to Baiyun International Airport and 5 minutes drive or 2 stops by the metro to GZ East Railway Station. ... more   less 
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