We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sheraton Guangzhou Hotel
Nearby Hotels
$130
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$217
$96
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$81
$63
Trip.com
View Deal
  • Free Wifi
  • Free Parking
$61
$56
Agoda.com
View Deal
  • Free Wifi
  • Breakfast included
Hotel Canton(Guangzhou)
$68
$57
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Guangzhou Hotel(Guangzhou)
$51
$47
Agoda.com
View Deal
  • Free Wifi
  • Restaurant
$88
$85
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$81
$64
Agoda.com
View Deal
  • Free Wifi
  • Restaurant
$135
$131
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$120
$100
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (745)
Filter reviews
745 results
Traveler rating
492
199
38
11
5
Traveler type
Time of year
LanguageAll languages
More languages
492
199
38
11
5
Show reviews that mention
All reviewstee mallshopping mallfeast restaurantgreat hotelfestival walkthe club loungespg membermeeting roomtiyu xilusubway stationcentral locationcanton faircomfy bedtianhe districtgreat roomupgraded to a suiterooms are spacious
FilterAll languages
Updating list...
312 - 317 of 745 reviews
Reviewed October 19, 2013

We had 7 rooms for 4 nights while attending the Canto Trade Fair. The hotel was booked but that never seemed to affect service.

Rooms were all very nice, fully appointed, etc.

The buffet was terrific. Probably the best I've had in 30 years of business travel in China. We had breakfast and dinner there almost every day. And never got tired of it.

We will return to thus hotel.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DennisG-Owner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded October 21, 2013

Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the food, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We certainly look forward to welcoming you back to Sheraton Guangzhou Hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

My Husband stayed there for about a week and had a few problems at the start his stay . He told the staff and it was sorted out very fast . In fact he said he felt like a king after that . He has stayed here before but said the service was outstanding this time . He wanted to mention Steven Chen and Yummi Lin and say that their attention to detail was far beyond any hotel he has stayed in for a long time ( He stays in lots!) . The hotel is situated in a great location for tourist or business travel. The breakfast buffet is one of the best ever seen with food from all over the world. This will always be the hotel we pick when in Guangzhou. Helpful staff , great sleep, wonderful food!

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded October 7, 2013

Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service, and we're glad to know that you enjoy your stays and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We certainly look forward to welcoming you back to Sheraton Guangzhou in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013

I was in Guangzhou on business trip for one day. I liked the location of Sheraton. I can oversee Tianhe Stadium from my room. It's within walking distance from many shopping malls. It's ~40 minutes from the airport at non-peak hour. The room is nice and clean but lacks character like all Sharaton hotel. The outdoor swimming pool looks nice, but, unfortunately, I didn't have time to use it. Overall a nice hotel, comparable to Westin Guangzhou, where I stayed for several times.

Room Tip: Ask for a room at higher level overseeing the Tianhe Stadium
  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lvwei1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded September 19, 2013

Thank you so much for choosing Sheraton Guangzhou Hotel while you’re travelling to Guangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013

Spectacular! Very well located, modern and with nice huge rooms. hing is fine i can't find any mistake, I wouldn't doubt to go to this hotel back.

If you need a taxi on weekend and it's raining go to the taxi line with time enough.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jordi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded September 19, 2013

Thank you so much for your review and sharing your experience with us. We appreciate your comments regarding the good location, facilities as well as our service. We are very happy to have you with us and we will continue to strive to provide the signature Sheraton experience to all our valuable guests. We are looking forward to welcoming you back to Sheraton.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

Stayed 2 nights and upgraded to suite. Very nice property. Located just above the subway. Direct line to GZ Airport. Shopping mall just underneath. Will definitely stay here if coming back again. Unable to see the financial district as being blocked by another tall building.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LOIWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGuangzhou, Manager at Sheraton Guangzhou Hotel, responded to this reviewResponded September 19, 2013

Thank you for staying at Sheraton Guangzhou Hotel and for writing a review about your stay. We appreciate the comments that you have shared with all of us and we certainly look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews