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“Think again if want to share room with colleague”

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Four Points by Sheraton Guangzhou Dongpu
Ranked #4 of 3,447 Hotels in Guangzhou
Certificate of Excellence
Georgetown, Malaysia
Level 6 Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Think again if want to share room with colleague”
Reviewed November 9, 2013

The bathroom is glass and no curtain to block. So if you are on business trip, you may not want to share room with your colleague. Unless you don't mind to see each other naked.

Although the room is not very big, it is well design and you feel very comfortable and spacious. Especially the working table area.

The wifi is free but the cable connection require payment. This is quite opposite from other hotels and be careful when you use laptop. I actually accidentally click the payment when using the laptop.

The breakfast has good variety. The noodle soup, however, taste too mild and considered the weak point of the breakfast.

The location, however, is near to industrial area and maybe more suitable for Business purposes.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank OoiFK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, November 12, 2013
Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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413 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cape Town Central, South Africa
Level 6 Contributor
135 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 29, 2013

I have stayed at quite a few Four Points and this one is a true gem!

The reception is beautiful and the staff are friendly and extremely helpful.

I am a platinum member and was upgraded to an amazing suite. Which included a view of the river, a separate lounge, two WC's, a separate shower and large bath.

The room is new and well decorated.

The photos on the website do not do the hotel justice.

It is definatly worth the visit.

The hotel has a shuttle bus to and from the Canton fair so it is very easy to get around.

The only suggestion I would make to the hotel is the restaurant staff need more training. The cocktail lounge the staff were friendly but not knowledgeable about the food choices on the menu. The breakfast area the staff are not interested in the customers, I found the service very slow and poor.

The breakfast is basic and needs a few more things to make it more interesting.

But the rest of the hotel is excellent.

On checking out Aaron was a star and really helped to make our stay pleasant. He is a real asset to your staff!

The next time we are in Guangzhou we will choose this hotel.

Room Tip: The suite room is WOW
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Chelledl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, October 31, 2013
Thanks for staying in our hotel and sharing with us. We are glad you are satisfied with our rooms and service. The suggestion you give about The Lounge and breakfast will be conveyed to the management. Look forward to welcoming back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 27, 2013

A superb, high quality hotel with every amenity available and of a high standard. The staff couldn't be more helpful and most speak English. The room was spacious, ultra clean and very modern with amazing views over the city. Breakfast was a buffet of the highest standard with a variety of European and Chinese food. The lounge bar was a place to unwind after a big day at the Canton Trade Fair with entertainment on tap and plenty of opportunity to network. It is a bit out of the city but an adventure not to be missed getting there. A Tuk Tuk ride to the train station - 2 minutes or 10 to walk then jump on line 5 into the city. They come every 2 minutes, are very clean and safe and easy to follow where to go. Also the equivalent of $1 Aus per trip. Try rush hour on line 5 - an experience worth having. Would I use this hotel again? Absolutely without a doubt.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, October 28, 2013
Thanks for staying in our hotel and sharing with us. We are glad to know you are satisfied with our rooms, service and F&B. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2013

I have been in guangzhou this May. The road name on the hotel website is not a good description. The taxi driver didn't know the road name "Jingying", they called it "Huicai". But the hotel itself is good. Very friendly staff and served food with high quality. The decoration is new and modern. Our room is in 21st floor and have a good view of that area. I like the bath room a lot because its big and clean and easy to use. The printer in first floor seems not working though. The bad part is that it's too far from downtown. The nearest subway station is about 1km away and need to go about 7stations to get to downtown. There is almost no restaurants nearby. The only one is a un-formal restaurant which will start business after 5pm and most people eat outside the room. If there would be more restaurants nearby, this hotel will be a great choice.

Room Tip: A higher floor is better. You can see the great view of that area.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Zihe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, October 13, 2013
Thanks for staying in our hotel and sharing with us. We are glad you have a nice stay and we provided a good experience to you. We consistently provide the best service to every guest. Look forward to welcoming back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 5, 2013

Fantastic hotel. Nice room stay and be it breakfast or lunch at The Eatery, it serves fantastic food! Try the Beef Brisket; and chicken chop slices for breakfast! Couldnt say more, with the gym, indoor pool and excellent service, this is a place that I would definitely go again!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DamienYu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, October 8, 2013
Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macau, China
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 13, 2013

I have got a chance to experience Four Points in a special occasion. Even this is only an upscale hotel brand of Starwood, rooms, decorations and services can be compared with 5-star level.

Rooms are clean and spacious for a standard size; everything in the room is up to brand standard. Every room attendants greet and smile at you make you feel you are valued guest. Since I booked the hotel under their promotion rate (Red hot deal), makes it become ‘Great rates, great hotel.’

Here I would like to thank Ms. Wing Pan from GSC and all the staffs who did help for arranging the special decoration and gift in my room, it really makes me a great stay.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Felix_MOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, July 14, 2013
Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Red Hot Deal promotion is valid till August 5. We offer up to 50% discount. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Madre, California
Level 6 Contributor
121 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed July 4, 2013

I was able to stay at the Four Points hotel for four nights and from start to finish the staff was excellent. I've seen postings on here that refer to this hotel as a 5 star hotel. I believe it is actually a 4 star hotel, but looks so nice on the inside and out that you would think it is a 5 star hotel. It is probably the nicest Four Points hotel I've stayed at. The check in was very quick and the staff spoke english very well. Given it's location there may be some sound pollution, but I woke up one morning hearing a very loud drum beat. I looked out my window and it was a very large boat with rowers preparing for the Dragon Boat festival! It was a lot of fun to be able to watch them practice for the upcoming holiday.

Each side of the hotel has a unique view. I think I prefer the view of the paddy fields. The prices to eat within the hotel are rather high compared to what is available outside of the hotel, but actually on level with other Four Point hotels. The breakfast buffet is huge! Definitely worth the money if you are hungry. I also ordered a burger from room service one night and was very pleased with it as well. I would suggest taking a taxi to the nearest subway station as the cost of a taxi is very cheap in the area. The surrounding area of the hotel felt very safe. Walking down the street it looked as if the locals had not see many foreigners before. The gym was well stocked and the pool was nice to have on the hot summer days.

One thing I really enjoyed was the personal attention given by the staff. Staying for four nights the staff always greeted me by name and asked how my stay was going and if I needed anything. They even provided an umbrella at the front door when it was raining. The hotel probably gets a majority of their business from people visiting the science city district for work. If they offered a shuttle to the city center I would be much more likely to visit again on a leisure travel. We used the hotel's town car (available for an added expense) to get to the hotel. They allowed us to visit and go up the Canton Tower. They really went the extra mile to make this trip memorable!

Room Tip: High level floor away from the main street or looking towards the paddy fields. Grab a Four Points t...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Astroph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, July 7, 2013
Thanks for staying in our hotel and sharing with us. We are glad that all the facilities, food & beverage and service are up to your expectation. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Guangzhou Dongpu

Property: Four Points by Sheraton Guangzhou Dongpu
Address: No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
Location: China > Guangdong > Guangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#13 Best Value Hotel in Guangzhou
#22 Business Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Guangzhou Dongpu 4*
Number of rooms: 300
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Also Known As:
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou

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