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“5-star excellence”

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Four Points by Sheraton Guangzhou Dongpu
Ranked #4 of 3,408 Hotels in Guangzhou
Certificate of Excellence
Brisbane, Australia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“5-star excellence”
Reviewed October 27, 2013

A superb, high quality hotel with every amenity available and of a high standard. The staff couldn't be more helpful and most speak English. The room was spacious, ultra clean and very modern with amazing views over the city. Breakfast was a buffet of the highest standard with a variety of European and Chinese food. The lounge bar was a place to unwind after a big day at the Canton Trade Fair with entertainment on tap and plenty of opportunity to network. It is a bit out of the city but an adventure not to be missed getting there. A Tuk Tuk ride to the train station - 2 minutes or 10 to walk then jump on line 5 into the city. They come every 2 minutes, are very clean and safe and easy to follow where to go. Also the equivalent of $1 Aus per trip. Try rush hour on line 5 - an experience worth having. Would I use this hotel again? Absolutely without a doubt.

  • Stayed October 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Debbie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, October 28, 2013
Thanks for staying in our hotel and sharing with us. We are glad to know you are satisfied with our rooms, service and F&B. Look forward to welcoming back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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400 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Buffalo, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 11, 2013

I have been in guangzhou this May. The road name on the hotel website is not a good description. The taxi driver didn't know the road name "Jingying", they called it "Huicai". But the hotel itself is good. Very friendly staff and served food with high quality. The decoration is new and modern. Our room is in 21st floor and have a good view of that area. I like the bath room a lot because its big and clean and easy to use. The printer in first floor seems not working though. The bad part is that it's too far from downtown. The nearest subway station is about 1km away and need to go about 7stations to get to downtown. There is almost no restaurants nearby. The only one is a un-formal restaurant which will start business after 5pm and most people eat outside the room. If there would be more restaurants nearby, this hotel will be a great choice.

Room Tip: A higher floor is better. You can see the great view of that area.
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  • Stayed May 2013, traveled as a couple
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Helpful?
1 Thank Zihe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, October 13, 2013
Thanks for staying in our hotel and sharing with us. We are glad you have a nice stay and we provided a good experience to you. We consistently provide the best service to every guest. Look forward to welcoming back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 5, 2013

Fantastic hotel. Nice room stay and be it breakfast or lunch at The Eatery, it serves fantastic food! Try the Beef Brisket; and chicken chop slices for breakfast! Couldnt say more, with the gym, indoor pool and excellent service, this is a place that I would definitely go again!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DamienYu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, October 8, 2013
Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macau, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 13, 2013

I have got a chance to experience Four Points in a special occasion. Even this is only an upscale hotel brand of Starwood, rooms, decorations and services can be compared with 5-star level.

Rooms are clean and spacious for a standard size; everything in the room is up to brand standard. Every room attendants greet and smile at you make you feel you are valued guest. Since I booked the hotel under their promotion rate (Red hot deal), makes it become ‘Great rates, great hotel.’

Here I would like to thank Ms. Wing Pan from GSC and all the staffs who did help for arranging the special decoration and gift in my room, it really makes me a great stay.

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
1 Thank Felix_MOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, July 14, 2013
Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Red Hot Deal promotion is valid till August 5. We offer up to 50% discount. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Madre, California
Level Contributor
121 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed July 4, 2013

I was able to stay at the Four Points hotel for four nights and from start to finish the staff was excellent. I've seen postings on here that refer to this hotel as a 5 star hotel. I believe it is actually a 4 star hotel, but looks so nice on the inside and out that you would think it is a 5 star hotel. It is probably the nicest Four Points hotel I've stayed at. The check in was very quick and the staff spoke english very well. Given it's location there may be some sound pollution, but I woke up one morning hearing a very loud drum beat. I looked out my window and it was a very large boat with rowers preparing for the Dragon Boat festival! It was a lot of fun to be able to watch them practice for the upcoming holiday.

Each side of the hotel has a unique view. I think I prefer the view of the paddy fields. The prices to eat within the hotel are rather high compared to what is available outside of the hotel, but actually on level with other Four Point hotels. The breakfast buffet is huge! Definitely worth the money if you are hungry. I also ordered a burger from room service one night and was very pleased with it as well. I would suggest taking a taxi to the nearest subway station as the cost of a taxi is very cheap in the area. The surrounding area of the hotel felt very safe. Walking down the street it looked as if the locals had not see many foreigners before. The gym was well stocked and the pool was nice to have on the hot summer days.

One thing I really enjoyed was the personal attention given by the staff. Staying for four nights the staff always greeted me by name and asked how my stay was going and if I needed anything. They even provided an umbrella at the front door when it was raining. The hotel probably gets a majority of their business from people visiting the science city district for work. If they offered a shuttle to the city center I would be much more likely to visit again on a leisure travel. We used the hotel's town car (available for an added expense) to get to the hotel. They allowed us to visit and go up the Canton Tower. They really went the extra mile to make this trip memorable!

Room Tip: High level floor away from the main street or looking towards the paddy fields. Grab a Four Points t...
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  • Stayed June 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Astroph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, GUEST EXPERIENCE TEAM at Four Points by Sheraton Guangzhou Dongpu, responded to this review, July 7, 2013
Thanks for staying in our hotel and sharing with us. We are glad that all the facilities, food & beverage and service are up to your expectation. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
1,015 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
Reviewed May 8, 2013 via mobile

Very nice Four Points, close to the highway and away from downtown. I don't see why you would stay here for leisure but for business it is great.

The lobby is very nice and it has a nice bar and restaurant adjacent to the lobby.

The rooms are in good condition and large. Nice bathroom and plenty of closet space.

Service is very good. The staff is attentive and friendly. Breakfast is great and the buffet offers a good selection of western and Asian dishes.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reslimpan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, Online Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review, May 12, 2013
Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seriate, Italy
Level Contributor
244 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed April 10, 2013

.very good place with the perfect international service and restaurant too.
The rooms are very confortable and modern.
the restaurant have a lot of dish from chinese and international .
I will come back soon

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlessandroL483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yen c, Online Manager at Four Points by Sheraton Guangzhou Dongpu, responded to this review, April 11, 2013
Thanks for staying in our hotel and sharing with us. We are glad the hotel is up to your expectation. Look forward to welcoming back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Guangzhou Dongpu

Property: Four Points by Sheraton Guangzhou Dongpu
Address: No.1 Jingying Road, Dongpu Huicai Road, Tianhe District, Guangzhou 510660, China
Location: China > Guangdong > Guangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Guangzhou
#4 Luxury Hotel in Guangzhou
#13 Best Value Hotel in Guangzhou
#22 Business Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Guangzhou Dongpu 4*
Number of rooms: 300
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Also Known As:
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou

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