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“Not as nice as expected”
Review of Leeden Hotel

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Leeden Hotel
Ranked #32 of 3,458 Hotels in Guangzhou
Certificate of Excellence
Bangkok, Thailand
Level 6 Contributor
127 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
“Not as nice as expected”
Reviewed May 19, 2012

The service at this hotel is fairly good, and its facilities are nice however it is certainly not a 5 star hotel.

My room was very small, and from the photos on the website I was expecting to have a bathtub but there was only a shower cubicle. The details in the room are nice and they provide the small things like an extension cord with adapters built in and a free mini bar. There is a small bar and an indoor pool that was also small but empty-- because the water was freezing.

The front desk staff and concierges spoke English at a good standard and were genuinely helpful. Maid service didn't seem to understand that 'do not disturb' means not to knock after calling and my asking to be left alone. Security staff at night were a bit aggressive in asking to see room keys, especially when the lift requires them anyway.

Overall, I wanted a more relaxing stay and this is a business hotel.

  • Stayed May 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabai_sabai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Montevideo, Uruguay
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 7, 2012

Nice Hotel in the Tianhe area. Small rooms, but I assume they got bigger size. Breakfast is extremely good for a chinese hotel, and spa service is good too. Distance from the Canton Fair is about 10 minutes by cab.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jnaviation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 1, 2012

After arriving to this hotel after 16 hours of flying, we had a very friendly and pleasant introduction to this hotel. Helpful and courteous and easy to understand.
Our Leeden suite is nothing short of excellent comfort and huge at in excess of 60sqm, Clean and with comfortable beds, quiet surroundings and many extras that you wouldn't think would be the norm for a 4 star hotel.
Today we had a massage after a tiring day at the Canton Fair, unfortunately the two masseurs talked, laughed and spoilt the whole experience. After asking them to please be quiet, they continued to talk and were obviously unenthusiastic to be doing anything but what they should have been doing. We're not whingers, but with the television blaring in the room and the masseurs talking, thought that we had a right to ask for a little serenity. We won't have another one with this hotel while here.
Apart from that, everything else including the breakfast makes it perfect to recommend.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kazzagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 27, 2012

We stayed here towards the end of a long vacation. We stayed partly for business and partly for pleasure. The location appears to be a newer part of Guangzhou as my husband had been to other parts of the city several times before. It was clean and quiet and safe at night. The hotel itself appears to be newer, perhaps 2-3 years old but not sure. There are not many options to eat nearby unless if willing to walk to busier areas.

Our rate included a full breakfast which was nice - they had several options for food, including American and Chinese options, as well as a station with a chef to make eggs anyway you preferred. Lots of staff that were willing to help, even though speaking english was a bit of a struggle (although not a negative since this not an english speaking country).

I loved the gym and the general fitness area - there was a pool as well which was nice and very clean.

The room was nice although a bit small after fitting a crib. The room itself was modern and nice with a flat screen TV with a selection of TV channels but not many in english. The weird thing about the room though was that ours (which was on a non smoking floor), seemed to be geared strictly for couples because there was a giant clear plate of glass/see through glass window between the bathroom and the bedroom. You could literally see every little bit of business anyone was doing in the bathroom. Absolutely no privacy in this regard and even for couples, i think not a very good idea. Also, because of the way the tiles were grouted in the shower stall, dirt has collected within the tiles that are tough to clean hence a little grungy.

Other than that, this hotel was very nice and i would stay again if cleaned ok.

Room Tip: Specify your need for a non smoking floor if a non smoker as they are allowed to smoke inside (smoki...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TTToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 22, 2012 via mobile

It is a commonly bealived that star rating is a combination of amenities and service
My star rating for amenities is 5 however I can only give 2 for service there is plenty of staff everywhere but lacking in training and mennerism including a simple apology after spilling dirty cutlery all over you
Also watch out for taxi drivers wherever you are in CHina " very opportunistic"
I don't bealived I will be staying at this hotel again

Stayed March 2012
Helpful?
1 Thank Vic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 22, 2012

The hotel is located in decent residential area. It's very safe even to go out at night. The hotel is surrounded by subway station, restaurants n shops. The room is clean and is equipped with free wifi. The price is relatively not cheap in mainland n no breakfast is included

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ngrowena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit the Motor City
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 21, 2012

Room was a large suite that we booked on Agoda at a great rate. Room was exceptional with a nice bathroom which included a full size tub, and a separate enclosed shower. Bed was very comfortable with a desk and computer also in the bedroom. We had a suite that included a living room area that had a couch, chair and TV. Over a very nice hotel room.

Cons- Limited English speaking staff (including the front desk.) but after all it's China. We also had to bring our bags up to the room..usually 4-5 star hotels have bellman that do this.

If we are in Guangzhou again we would definitely list the Leeden Hotel as one of our choices.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BogeyPar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leeden Hotel

Property: Leeden Hotel
Address: No.6 Huacheng Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Location: China > Guangdong > Guangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 3,458 Hotels in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leeden Hotel 4*
Number of rooms: 252
Official Description (provided by the hotel):
Guangzhou Leeden Hotel, invested and built by Jiayu Group, is managed by the Grand Hotel Management Group under Jiayu Group, which is mainly engaged in real estate business, together with other three businesses such as hotel, cinema and mall as its equivalents,and traiding, capital management, property management, advertisement and toursim as its sidelines, and after more than ten years of constant development, has become one of the strongest business group covering different industries. “Leeden Hotel” is one of the two brand series owned by Grand Hotel Management Group, the other is “ Grand Hotel”, both of which are mile stones for the development of the Chinese hotel industry. Being located in the heart of the business district in Guangzhou CBD ----- Zhujiang New Town, Guangzhou Leeden Hotel keep you in touch with the vibrant commercial centre of the city. Having easy access, Guangzhou Leeden Hotel is merely 40 minutes drive away from Guangzhou New Baiyun International Airport,only 15 minutes drive away from Pazhou Exibition Center. The Consulate General of the United States of America Guangzhou, Guangzhou New Sights such as Guangzhou Twin Towers, Guangzhou International Finance Center, Guangzhou Museum, Guangzhou Opera and other city shopping malls,they all near by the hotel, Leeden Hotel is undoubtly the first choice of all business travellers. Guangzhou Leeden Hotel, being cozy and elegant, has 253 grand and spacious guestrooms designed for discerning travellers. Chinese, Western and Japaness Restaurants with unique designs offering a fine selection of delicious cuisines. The hotel provides different services for our guests from all over the world, and Golden Key, Fitness,Guangzhou Luxry escort tour guide service, Foot Care and free in room high-speed internet surfing, business center, in-door swimming pool, table tennis,Guangzhou Massage spa. Center, muti-functional meeting rooms with the latest meeting & conference facilities and equipments are all there to meet the widest range of your needs. ... more   less 
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