I experienced atrocious service at the check-in counter- long wait and grouchy staff.
The room wasn't ready when I arrived, so we went out for lunch. I was issued a key after that and found that the room still wasn't ready. The poor housekeeping staff was petrified that the guest had arrived before the room was cleaned. The room was clean enough, but the room wasn't comfortable - too hard for my liking.
There was only one working lift for Wing 2 throughout the 3 days of my stay.
The breakfast was overpriced. There was limited variety and not satisfactory at all.
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- Also Known As:
- Dongfang Hotel Guangzhou