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“A bit old” 3 of 5 bubbles
Review of Dongfang Hotel

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Dongfang Hotel
Ranked #39 of 3,390 Hotels in Guangzhou
Hong Kong, China
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A bit old”
3 of 5 bubbles Reviewed March 28, 2013

Stayed at this Hotel for 5 nights for business. Check in was okay and staff were generally helpful. It took a long time to wait for check out - there were only 2 staff at the reception and 1 of them was talking to a customer for more than 10 minutes, but no staff seemed to help with the long queue of customers who were waiting to check out!

The room I stayed was a bit old and had a funny smell - which vanished after the air-con was on for 5 mins. Other than that It was clean and spacious and the bed was comfortable.

Breakfast was okay but many people and might be difficult to get a table during peak time.

Location was okay, about 30 mins to the airport and 5 mins walk to the metro station.

If I visit Guangzhou again, I may try another hotel.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kolukolu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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794 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Toronto
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

Three years ago I stayed at this hotel and was not happy with the customer service at the front desk. This time around the service was better. I booked a single room in Block 2. The room wasn’t bad but the toilet seat was old and needed replacing. The room was also quite warm.

The hotel's location is Central. There is a really good restaurant called Macau Street on the side of the hotel. The subway line is located close to the Starbucks at the end of the street. Also the hotel offers a free shuttle service to the train station, you just need to book it at the concierge desk before the scheduled departure times. If you plan to get to the airport from the hotel, you can book the airport express bus just outside block 1 front doors for $18 Yuan.

The breakfast options are very good in the courtyard. If you want to order room service I had the Cantonese Chowmein one night and it was really good.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank siren_isis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed February 27, 2013

Dongfang Hotel always my first choice when I business trip to Guangzhou. This hotel closes to Guangzhou Bus Station and Markets also opposite to exhibition halls. There is a high recommended Chinese restaurant in the hotel which would give you a good picture of Cantonese food with nice atmosphere. I revels in their breakfast with fabulous and fresh food (especially for one kind of yoghourt). Which gurantee you will have full energy for work. And they also has a good swiming pool inside. This hotel have a long history and metals.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gaganini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hong kong
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed February 13, 2013

Stayed in Sep 2012. The hotel has a good location and a very nice pool. Our room is big but dated. The hallway was dark and a bit scary. The room was ok clean, but services were pretty bad. I would say it is a marginal 4 stars hotel, with 2 stars services, but good value for money and big room.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lois C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Kansas
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed December 28, 2012

The executive room that I was supposed to have was unavailable when I arrived, so I stayed in a deluxe (standard) room for one night. Even though the whole hotel is supposed to be non-smoking, there was cigarette smell in the room, probably because some guests smoked in violation of hotel rules. When I moved to an executive room on the 10th floor the next day, I found it to meet the standards of a 5-star hotel. So, I sense a correspondence among the quality of rooms, the quality of guests, and the quality of one experience. The breakfast buffet was quite good, and one of the restaurants serves excellent Cantonese food. My experience at the hotel was overall very good.

Room Tip: Choose the executive room if you want true 5-star experience.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank xcschlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

I was a little bit surprised by how nice this old government-run hotel was. The garden in the middle is beautiful. The rooms are nicely-done. The service was good. The only issue is that the food was so-so. But, in general, my standards for Guangzhou are now relatively low, and this place far exceeds them.

Room Tip: Doesn't matter too much when it comes to rooms. So get best deal.
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  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank harizhuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DongFangHotel_GZ, Public Relations Manager at Dongfang Hotel, responded to this review, December 26, 2012
Dear guest,

Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.

We are honored to get your praise and support. We as always will provide the high quality service for our guests.

We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed December 9, 2012

Dong Fang hotel is probably the worst 5 star hotel in the province / world... 45 mins to check in at 2030; room then not ready. Weak / non existent English; air con not working; plumbing leaking; black stains on tiling; hard beds; attached restaurant presented raw prawns & fought not to do anything about this. £20 breakfast; £10 umbrella deposit; £13 per hour for internet; sauna not working - if it had been it would have cost £10 extra. Staff really couldn't be bothered even to help people with luggage, when it was a 300yd walk from your room to the entrance this was pretty poor.

Room Tip: You may have to walk up to 300 / 400 yards from the main entrance to your room - this place is massi...
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank JC58_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DongFangHotel_GZ, Public Relations Manager at Dongfang Hotel, responded to this review, December 26, 2012
Dear guest,

Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.

We are honored to get your praise and support. We as always will provide the high quality service for our guests.

We are looking forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dongfang Hotel

Property: Dongfang Hotel
Address: No.120 liuhua Road, Yuexiu District, Guangzhou 510016, China
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Guangzhou
#36 Best Value Hotel in Guangzhou
#37 Luxury Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Dongfang Hotel 4.5*
Number of rooms: 679
Reservation Options:
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Also Known As:
Dongfang Hotel Guangzhou

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