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Dongfang Hotel
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Reviews (949)
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151 - 156 of 949 reviews
Reviewed February 13, 2013

Stayed in Sep 2012. The hotel has a good location and a very nice pool. Our room is big but dated. The hallway was dark and a bit scary. The room was ok clean, but services were pretty bad. I would say it is a marginal 4 stars hotel, with 2 stars services, but good value for money and big room.

  • Stayed: September 2012, traveled as a couple
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Thank Lois C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

The executive room that I was supposed to have was unavailable when I arrived, so I stayed in a deluxe (standard) room for one night. Even though the whole hotel is supposed to be non-smoking, there was cigarette smell in the room, probably because some guests smoked in violation of hotel rules. When I moved to an executive room on the 10th floor the next day, I found it to meet the standards of a 5-star hotel. So, I sense a correspondence among the quality of rooms, the quality of guests, and the quality of one experience. The breakfast buffet was quite good, and one of the restaurants serves excellent Cantonese food. My experience at the hotel was overall very good.

Room Tip: Choose the executive room if you want true 5-star experience.
  • Stayed: December 2012, traveled on business
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Thank xcschlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

I was a little bit surprised by how nice this old government-run hotel was. The garden in the middle is beautiful. The rooms are nicely-done. The service was good. The only issue is that the food was so-so. But, in general, my standards for Guangzhou are now relatively low, and this place far exceeds them.

Room Tip: Doesn't matter too much when it comes to rooms. So get best deal.
  • Stayed: December 2012, traveled on business
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Thank harizhuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DongFangHotel_GZ, Public Relations Manager at Dongfang Hotel, responded to this reviewResponded December 26, 2012

Dear guest,

Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.

We are honored to get your praise and support. We as always will provide the high quality service for our guests.

We are looking forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2012

Dong Fang hotel is probably the worst 5 star hotel in the province / world... 45 mins to check in at 2030; room then not ready. Weak / non existent English; air con not working; plumbing leaking; black stains on tiling; hard beds; attached restaurant presented raw prawns & fought not to do anything about this. £20 breakfast; £10 umbrella deposit; £13 per hour for internet; sauna not working - if it had been it would have cost £10 extra. Staff really couldn't be bothered even to help people with luggage, when it was a 300yd walk from your room to the entrance this was pretty poor.

Room Tip: You may have to walk up to 300 / 400 yards from the main entrance to your room - this place is massive.
  • Stayed: November 2012, traveled on business
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3  Thank JC58_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DongFangHotel_GZ, Public Relations Manager at Dongfang Hotel, responded to this reviewResponded December 26, 2012

Dear guest,

Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.

We are honored to get your praise and support. We as always will provide the high quality service for our guests.

We are looking forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

I think it's worth pointing out that many of the negative reviews of this hotel are quite old. The service was excellent, the room huge and well appointed, and the location is great for the main park and for the subway (which is very easy to use even if you don't speak Chinese). There's a Starbucks a block away and a McDonalds next to the hotel (although after dark you do rather have to run the gauntlet of offers of "massage".

The hotel is very secure, and the staff are very helpful. Breakfast is served on the ground floor with a view of the lovely peaceful gardens in the centre.

I really can't fault it and I look forward to staying again,

  • Stayed: November 2012, traveled on business
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Thank littledutchboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DongFangHotel_GZ, Public Relations Manager at Dongfang Hotel, responded to this reviewResponded December 26, 2012

Dear guest,

Thank you for choosing Dong Fang Hotel for your recent stay in Guangzhou, and share your stay experience with us.

We are honored to get your praise and support. We as always will provide the high quality service for our guests.

We are looking forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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