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“Impressive from the outside”

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Crowne Plaza Science City
Ranked #34 of 3,396 Hotels in Guangzhou
Certificate of Excellence
Athens, Greece
Level Contributor
80 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Impressive from the outside”
4 of 5 bubbles Reviewed July 17, 2013

Although I stayed for one night as I was on a business trip, I found it descent for the price asked and relaxing, as it is far away from the center.

It is located in an upcoming region, tech side of the city, with beautiful gardens and nice surroundings. Concierge was helpful, room service accurate (a bit rare for China as always something is missing from your order) and the breakfast was missing a little bit of variety and hand made tastes.

Internet was pretty fast in rooms and lobby. I had a small issue with my Mac to connect but front desk was really helpful. Restaurants, pool and spa, I didn't have time to explore. May be in my next visit, as I would gladly choose the same hotel.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Konstantinosss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Guest Relations Manager at Crowne Plaza Science City, responded to this review, July 19, 2013
Dear Konstantinosss,

Thank-you for your feedback! We are so happy to hear you enjoyed your stay at the Crowne Plaza Guangzhou Science City and found the surrounding area relaxing. To expand the variety of food we serve at the buffet for breakfast, we have spoken to the executive chef of the ADD restaurant who will work with his team to expand the menu. If you have any specific suggestions for this please feel free to let us know. We look forward to hosting you during your next visit to Guangzhou and if you send us an e-mail at gro@crowneplazagzsc.com before your arrival we would be happy to book you an appointment at our spa or make a reservation at one of our restaurants. We are excited to welcome you back again soon.

Best regards,

Lauren
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316 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
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English first
Johannesburg, South Africa
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed June 27, 2013

Like others mention, the location makes this hard to give 5 stars to. It was chosen by my business partners in Guangzhou, and they didn't think about how difficult it is to access facilities. the hotel itself is nice, staff were efficient if a little impersonal and the food was fine if not very impressive. The hotel was nice, but the location would deter me from staying there next time.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grantmethis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Guest Relations Manager at Crowne Plaza Science City, responded to this review, June 29, 2013
Dear Grantmethis,

Thank-you for taking the time to write us a review. We are very happy to hear that you enjoyed the hotel and the cuisine we offer. Your feedback about our staff being a little impersonal is appreciated and we will focus on helping our staff be more conscious of this area. We understand, a smile can go a long way. If you decide to visit our hotel again, we have a complimentary shuttle bus that can take you directly downtown and back again. The shuttle bus schedules are availible at the front desk and concierge. We hope to see you again soon!

Best regards,

Lauren
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Liverpool
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed June 21, 2013 via mobile

Hotel is lovel. Great resturant and bar area with free use of Apple Macs its just in totally the wrong place but i think science city was meant for good things but all the office buildings are empty and there really is nothing to do in the town.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PMC2K13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Guest Relations Manager at Crowne Plaza Science City, responded to this review, June 24, 2013
Dear PMC2K13,

Thank you for staying with us at the Crowne Plaza Guangzhou Science City and taking the time to write a review. We are so happy to hear that you enjoyed our facilities and your stay here was comfortable. Although Science City is a growing area, we do offer a complimentary shuttle service which takes you directly to the downtown area. Next time, our concierge would be happy to give you some advice on things to do near the hotel.

We look forward to seeing you again soon.

Best regards,

Lauren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed June 8, 2013

Had a meeting in the Guangzhou Science City hence the company booked us in this hotel. The corporate was very good. It took almost 40 mins. from the east train station as the taxi driver wasn't sure the way. But once arrived, I was impressed by the hotel as the staff were very nice. Check in and check out were efficient and the lobby was very modern.

Room was spacious, clean and tidy. Wifi was free and speed was okay. Both shower and bath tub were available in bathroom. Bed was comfortable.

Special thanks to Mr Jimmy Yao of the Concierge who helped me with buying a train ticket. The travel agent in the hotel doesn't open till 10 am but I needed to go out for meeting before that. Hence he made several phone calls to ensure a ticket was available and delivered before my departure. I even got the seat in the coach I wanted. He did go the extra mile to ensure customer satisfaction and I am very pleased.

The only con was the distance: we went out to city centre to meet a friend for dinner. The traffic was bad (as it was around 6.30 pm) and it took us 45 mins. to get to central Guangzhou.

I would definitely stay in this hotel again for meeting in the science park.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kolukolu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Guest Relations Manager at Crowne Plaza Science City, responded to this review, June 9, 2013
Dear Kolukolu,

Thank-you for taking the time to write us a review. We are so pleased to hear that you enjoyed your stay and that we were able to meet your service needs. We especially appreciate your recognition of our concierge staff and will make sure to pass on your compliment to him. We hope to see you again soon.
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Vernon Hills, Illinois, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed May 29, 2013

don't stay at this hotel unless you have a contract rate, not recognize my platinum membership, far away from everywhere, unfriendly front desk, room not very clean, water on carpet (due to the storm?), not much from breakfast buffet.....
it's quiet, sleep quality is not bad.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Guest Relations Manager at Crowne Plaza Science City, responded to this review, May 30, 2013
Dear Ron L,

Thank-you for taking the time to write us a review. We appologize that you had a less than satisfying experience with our front desk staff and your room was not as clean as it should be. We have spoken to our front office manager and we will be providing ongoing training to improve the quality of service and interpersonal skills at the front desk. Our director of housekeeping has also been informed about the room cleanliness issue and possible water leakage. Going forward we will preform a more detailed inspection of the rooms to prevent this from happening in the future. As one of our platinum members, we appreciate your loyalty and value your feedback. Thank-you for staying with us and we hope to see you again soon.
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Encinitas, California
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed May 20, 2013

When we first stayed at this hotel several years ago we called it Jurassic park because it was so far out by itself in an area that appeared to have a lot of buildings with very few people, there was also a tremendous thunder and lightening storm at the time adding to the feel. It is in an area where tech manufacturers are setting up shop and will be busy, There is a great new park close by, a tennis academy and a shopping plaza with additional food options.
Though it is further out the free shuttle from Guangzhou East Train Station or the Airport Express from Guangzhou airport make it easy to get to. The hotel is worth the distance, this is one of the better deals in Guangzhou if you are there for the fairs.
The rooms are very nice and if you are a member of the Ambassador Club or the Priorities Club of IHG they can be even nicer. We booked a Club Level room and were upgraded to a pool view suite which had a large bedroom with a great bathroom and an as large sitting room with its own 1/2 bath, a desk and great sitting area, both rooms had a balcony.
There are several restaurants, all of which we have dined in, two bars, an indoor pool and an outdoor pool, billiards and a gym all of which are open for you to use.
We had breakfast at the ADD/Pan Asian buffet each day and it is very good with a wide variety of made to order western and Asian dishes. There was always a great selection of fresh bread and fruit as well as juices, dim sum, noodles and deli plates. We had dinner twice at Miss Saigon and were very satisfied with the experience, the food and the service and were it not for jet lag probably would have eaten there each night.
There is service available at the pool, did I mention that there are two pools, which is served from the Hub lobby bar. Sandwiches, burgers, salads, entrees and well as a full bar selection with quick service ( we opted for room service a couple of times and the menu was almost the same).
We went to the Mad Scientist Bar which is next to Miss Saigon and its a cool little place with a driving game that will show you how uncoordinated you really are, two play stations with big screens and a juke box you control from an I-Pad (watch who grabs it because they choose what you hear) and a good bar.
As I said I am a member if the hotel Ambassador Club and like their Club Room, evening cocktails and small bites on the eight floor in a very comfortable setting. The staff will serve you or you can serve yourself while sitting at a comfortable table, lounging on the many couches or on one of the pool view balconies. Definitely a good way to decompress after a day of business.
Overall I think this hotel and their staff do try to make you comfortable and they succeed, it is a top value and is also a good place to relax.

Room Tip: I like the Club Rooms and its accompanying lounge at this hotel as well as the other Crowne Plaza an...
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
62 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed May 20, 2013 via mobile

We decided to spend a weekend outside Guangzhou downtown getting closer to fresh air. The weekend packaged offered by them just come by handy.

This is a typical Crowne Plaza, nothing less and nothing more. Service is adequate and friendly. The location is not accessible by public transport, you may want to use their shuttle to commute to downtown, they offer free covered parking spaces if you are driving. There is a small shopping center across street, with a personal store and a few fast food options. Other than that, there are only offices around.

This hotel is less than 4 years old, but quite a few parts look aged. Luckily, the rooms, lobby and restaurant are maintained nicely. On the other hand, the pool, gym and changing rooms can use some renovations.

Rooms are spacious, clean and nicely laid out. The balcony, on the other hand, is not too inviting. Beds are comfortable.

The western restaurant is nice, with outdoor seatings for smokers. Breakfast is good, with nice selection on rolls. We also tried their buffet dinner, a nice choice if you are looking for a quicky.

They also have two other Chinese outlets.

They have a heated outdoor pool, beside it is an covered section. A substantial portion of both pools are swallow (less than 1m), suiting kids better than the sporty.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leungleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpgzsc, Guest Relations Manager at Crowne Plaza Science City, responded to this review, May 25, 2013
Hello Leungleo,

Thank-you for your feedback. We are continuously striving to better our hotel in service and quality and we appreciate your suggestion to renovate our fitness centre. We are continuously looking for ways to improve our hotel condition and we will speak to our management about performing maintenance on the areas you suggested.

Thank-you for staying with us at the Crowne Plaza Guangzhou Science City and we hope to have you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Science City

Property: Crowne Plaza Science City
Address: No.28 Ningcai Road, Luogang District, Guangzhou 510663, China
Phone Number:
Location: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Guangzhou
#32 Luxury Hotel in Guangzhou
#41 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Science City 4*
Number of rooms: 420
Official Description (provided by the hotel):
Crowne Plaza Guangzhou Science City offers 5-star eco-friendly accommodation with modern amenities, including 2 swimming pools and outdoor hot tubs. It features a free 2-way transfer services between the hotel and the city centre every day. Free Wi-Fi and free books are provided. Crowne Plaza Guangzhou Scenice City is a 5-minute drive from Luogang Wanda Plaza, a 25-minute drive from Pazhou Complex and a 25-minute drive from The Tianhe Central Business District. Baiyun International Airport is 45-minute drive away. Featuring private balconies, elegant rooms at the Crowne Plaza Guangzhou come with a DVD player and a flat-screen satellite TV. The en suite bathroom has a rainshower and bathtub. In some guestrooms and club floor, luxurious amenities by Borghese are provided in the bathroom. Guests have the option of swimming in the outdoor or indoor pool while a well-equipped fitness centre ensures total body workouts. Other recreational facilities include a sauna and spa pools. Choose from 3 restaurants within the hotel that serve everything from Cantonese dishes, international cuisine, steaks and fresh seafood. ... more   less 
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Also Known As:
Crowne Plaza Science City Hotel Guangzhou

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