Visited on business trip with my family. At first was put off by location, but that soon changed. Easy taxi rides to all areas of city. Also, if you are interested in walking to shopping, food, groceries, it's easy! (See below for more info.)
Prompt check-in and decent English. The room we stayed i was modern and clean, especially the bathroom. Breakfast is included and we were more than satisfied -- it did offer a few western items and good coffee.
The road out front of the hotel (Huanshi) is busy and difficult to cross. However, across the street is a Subway sandwich shop and several local vendors. We bought food, water, snacks, and even socks! Subway is very nearby and easy to access. The zoo is a 10rmb taxi ride away. We would have no hesitation to staying here again.
Note on neighborhood walking: if you exit the hotel and turn right, walk ab it down Huanshi Road, then turn right on Nong Lin Xia Lu. If you continue down this road there is a lovely neighborhood! Lots of shops, a grocery store in the basement of a huge department store, many places to eat etc. Great people watching. There is even a 2 rmb shop that is fun for small souvenirs or assorted crap. My family and I loved it.