Although I made a reservation in Elaf Al Taiba Hotel but due to the sudden closure of this hotel I was moved to Elaf Al Huda whose services are horrible. Staff very bad attitude and are not at all interested to assist. Roomboy comes to the room after ten calls and he is chewing beetle leaves. Carpets smelling, bathroom smelling and no proper drainage. My reservation was for four adults and two children with interconnecting rooms but upon check-in they mentioned we do not have connecting rooms and we have only one triple bed and one double bed if you want take it.
I would never book with any hotels of Elaf Group
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- Also Known As:
- Elaf Al Huda Hotel Al Madinah/Medina