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“Good location, good hotel”

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Anwar Al Madinah Movenpick Hotel
Ranked #3 of 138 Hotels in Medina
Certificate of Excellence
Shah Alam
Level Contributor
84 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Good location, good hotel”
Reviewed April 3, 2014

The hotel is situated at the edge of Masjid Nabawi’s compound. There are a few shops from basement to the 2nd floor. There is a supermarket, Bin Dawood, located in the basement – they have plenty of stuff, inclusive luggage, clothes, electrical items etc, apart from the normal food and drink items.

The lobby is a bit odd – from the lobby, you need to get on the escalator to go to mezzanine floor to access the lifts to the room. If you exit the lifts on the ground floor, it is not located directly in the lobby, but you need to go around the shopping area to get to the lobby. There are 2 blocks, I was staying in the right block.

The room is well equipped, nice and comfortable. There is even a small kitchenette with basin, and plus the normal amenities such as fridge, multi channels TV, safe etc.

As per our travel agent’s arrangement, our package includes all meals. So I can’t comment really much on the breakfast, lunch and dinner since I think the menu that we had are different from those served to normal guests. But I can say that the food served were delicious, plenty of variety and with generous portion.

The location of the hotel also was easily accessible to the ladies entrance of the mosque, so that is another big advantage, especially if there are females going to the mosque with you. The locality also appeals to many since there are plenty of shops around the area, some malls, many restaurants etc which means that these places can be reached on foot easily.

The only problem that I can see is that the road in front of the hotel is quite congested, so arriving or departing during peak hours can be quite a hassle.

Apart from that, I don’t mind staying at this hotel again on my next trip.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcbrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magdy G, General Manager's Administrator at Anwar Al Madinah Movenpick Hotel, responded to this review, April 7, 2014
Dear Valued Guest

First Of All, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that our Hotel aspects met your expectations and that the quality of services provided by the hotel team came up to your liking. Also we have reviewed your complaint mentioned in the review, therefore, we do apologize for any inconvenience caused and rest assured that all your comments are taken into consideration. Thus, those comments were directed to the heads of department concerned in order to take the proper action against this issue and to make sure that such problem will be well handled in the future.
Looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Moevenpick Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,309 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Spanish first
  • Turkish first
  • Any
English first
Sengkang, Singapore
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 2, 2014

Went there for my Umrah trip. I got Anwar Al Madinah Moevenpick. I was given a 3 person suite room which actually fits 4. Service crew are wonderful bunch of people. Food there is awesome and its also easy for us to get our own stuff as the departmental store Bin Dawood is just right below our hotel.

The only bad thing is, the wifi is faster outside my room than it is in my room.

Its also very close to Masjid Nabawi. The mosque of our prophet Muhammad (p.b.u.h.)

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khidir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magdy G, General Manager's Administrator at Anwar Al Madinah Movenpick Hotel, responded to this review, April 7, 2014
Dear Valued Guest

First Of All, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that our Hotel aspects met your expectations and that the quality of services provided by the hotel team came up to your liking. Also we have reviewed your complaint mentioned in the review, therefore, we do apologize for any inconvenience caused and rest assured that all your comments are taken into consideration. Thus, those comments were directed to the heads of department concerned in order to take the proper action against this issue and to make sure that such problem will be well handled in the future.
Looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Moevenpick Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cairo
Level Contributor
545 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed March 16, 2014 via mobile

I stayed there many times but this time was the best time because I stayed in haram view room the room was very good clean comfortable and nice service from the bag holder . The front disk was ok the view of the room was wooooow . The location of the hotel was very close to masjed . I didn't see in my life this variety in breakfast except In this hotel really it was great with nice service

Stayed March 2014, traveled on business
Helpful?
Thank Yasserradwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magdy G, General Manager's Administrator at Anwar Al Madinah Movenpick Hotel, responded to this review, March 25, 2014
Dear Valued Guest

First Of All, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that our Hotel aspects met your expectations and that the quality of services provided by the hotel team came up to your liking.
Looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Moevenpick Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 15, 2014

We were aware of the condition of change room as per agent/ because we received a smoking room, which was unacceptable, as per not our booking request. The FO staff the next day kind of hesitant to change our room. Concierge also has language barrier perhaps to help us in find the directions etc. This was not a 5 stars hotel at, however the food and beverage outlet was superb.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Top2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magdy G, General Manager's Administrator at Anwar Al Madinah Movenpick Hotel, responded to this review, March 25, 2014
Dear Valued Guest
We have read your review with a great concern and would like to thank you for the feedback you were so kind to give on your recent stay at our Hotel “Anwar Al Madinah Moevenpick”.
Therefore, we do apologize for any inconvenience caused and rest assured that all your comments are taken into consideration. Thus, those comments were directed to the heads of department concerned in order to take the proper action against this issue and to make sure that such problem will be well handled in the future.
Looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Moevenpick Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 14, 2014

I stayed in this hotel during the 2nd week of February 2014 for 4 nights and 5 days. Overall, I had an enjoyable stay.

- Check-in was a bit slow as most of the staff doesn't speak much English. Then again, we did check-in at 4 am.
- I picked this hotel because of it's proximity to the women's entrance as it is very close to the women's prayer area.
- We had a deluxe room with a view of the masjid. The view was amazing and the size of the room was nice as well. Clean restroom and comfortable beds.

Overall, my experience was great and I would stay here again.

Stayed February 2014, traveled with family
Helpful?
Thank sheikspeare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magdy G, General Manager's Administrator at Anwar Al Madinah Movenpick Hotel, responded to this review, March 25, 2014
Dear Valued Guest

First Of All, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that our Hotel aspects met your expectations and that the quality of services provided by the hotel team came up to your liking. Also we have reviewed your complaint mentioned in the review, therefore, we do apologize for any inconvenience caused and rest assured that all your comments are taken into consideration. Thus, those comments were directed to the heads of department concerned in order to take the proper action against this issue and to make sure that such problem will be well handled in the future.
Looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Moevenpick Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
118 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed March 9, 2014 via mobile

Rooms were comfortable, breakfast was OK, I guess average in this class of hotels. Service was just OK. Location is good, next to Haram. I would prefer to stay at Hilton madinah, last experience there was better than here. But no real complain here too.

Stayed March 2014, traveled with family
Helpful?
1 Thank satoronto_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magdy G, General Manager's Administrator at Anwar Al Madinah Movenpick Hotel, responded to this review, March 25, 2014
Dear Valued Guest

First Of All, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that our Hotel aspects met your expectations and that the quality of services provided by the hotel team came up to your liking. Also we have reviewed your complaint mentioned in the review, therefore, we do apologize for any inconvenience caused and rest assured that all your comments are taken into consideration. Thus, those comments were directed to the heads of department concerned in order to take the proper action against this issue and to make sure that such problem will be well handled in the future.
Looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Moevenpick Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 1, 2014

This place was fantastic from the first minute we checked in. Super fast, courteous and professional staff. Rooms are clean, and the location can't be beat (15 steps to the masjid complex gates!). I was even handed a paper with the womens hours for Al-Rawda. We ordered room service- the food came fast and was delicious. Breakfast buffet was huge! Check out took less than 5 minutes. The no-nonsense, professional service they offered will have us recommending this hotel to others, and visiting again esA.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SquirrelyShirley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magdy G, General Manager's Administrator at Anwar Al Madinah Movenpick Hotel, responded to this review, March 25, 2014
Dear Valued Guest

First Of All, we would like to thank you for your positive review concerning your recent stay at our hotel. It is very rewarding to learn that our Hotel aspects met your expectations and that the quality of services provided by the hotel team came up to your liking.
Looking forward to the pleasure of welcoming you once again to Anwar Al Madinah Moevenpick Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Anwar Al Madinah Movenpick Hotel

Property: Anwar Al Madinah Movenpick Hotel
Address: | Central Zone, P.O. Box 41340, Medina 41521, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in Medina
#6 Family Hotel in Medina
#11 Best Value Hotel in Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Anwar Al Madinah Movenpick Hotel 5*
Number of rooms: 1295
Official Description (provided by the hotel):
The Anwar Al Madinah Mövenpick Hotel is Madinah's largest hotel. It offers extensive facilities for families, individual travelers and leisure groups. As well as being the nearest hotel to the Prophet's Mosque, it is also close to all main attractions in Madinah. The hotel is directly linked to the shopping mall with underground parking. Close to Masjid Al Nabawi, the Anwar Al Madinah Mövenpick Hotel is located in the center of the commercial district. It is the nearest hotel to the Ladies' Prayer Entrance. Its proximity to the airport makes it the perfect choice for business travelers. ... more   less 
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Also Known As:
Anwar Al Madinah Movenpick Hotel Medina

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