I stayed at the hotel from 24/4/2014 to 29/4/2014 with my family. We booked a triple room with city view. What we actually received was a single or very small double room with the third bed squeezed in. This meant that there was no room to move about. The room had no view at all; looked out to a space in between 4 outer walls.
We had requested a non smoking room, yet we were given a smoking room. Straight after check I went back to reception and asked to change to a non smoking room. In reply I was told that none was available. Later on we noticed that there was no kettle in the room. I went to reception and asked for one. In a most uncooperative, the reception person ( Yousef) retorted that I should not expect one. I then drew his attention to the hotel website which states the tea and coffee making facilities. He then replied that they do not provide one in a triple room. At that point I gave up as his attitude was of total indifference bordering onto being rude.
Our room included breakfast which was of poor quality.
I will not be staying at this hotel again, there are a number of much better alternatives at a lower cost.
- Official Description (provided by the hotel):
- Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza(R) Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, IHG, Hotels.com, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Crowne Plaza Madinah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Madinah Al Madinah/Medina