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“Not bad. Fair prices.”
Review of Madinah Hilton

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Madinah Hilton
Ranked #1 of 138 Hotels in Medina
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not bad. Fair prices.”
Reviewed May 30, 2013 via mobile

I stayed In Hilton Madinah during Haj 2012. Nice hotel, house keeping is not that good. Prices are reasonable. Fast check in. The food is not bad. I would consider staying in this hotel and recommend it to others too.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pink P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaeedUrRahman, Manager at Madinah Hilton, responded to this review, June 1, 2013
Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know. Thank you for pointing out areas we can improve on.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director Quality Assurance
Madinah Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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530 reviews from our community

Traveler rating
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    73
    16
    10
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Indonesian first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Bandung, Indonesia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 18, 2013

This hotel is located near Nabawi Mosque, so it's perfect location to stay during pilgrimage/ omra. Room was excellent, food were also excellent. The chef served Indonesian menu during my stay.. thank you chef :) Two thumbs for you...

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank asadiyoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaeedUrRahman, Manager at Madinah Hilton, responded to this review, May 21, 2013
Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director Quality Assurance
Madinah Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 10, 2013

I used to stay at Hilton Madina and every time there is a progress in every services , I did enjoy using the wireless in the cafe and I totally impressed with the hospitality of all the people specially Mr. Nader and Mr. ABdel Aziz and all the staff.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Hisham A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaeedUrRahman, Manager at Madinah Hilton, responded to this review, May 14, 2013
Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director Quality Assurance
Madinah Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 8, 2013 via mobile

I am always thanks for your kind support to us.

Previously I stay with my family & stayed 4 night.

This time, I stayed one night because I can't get room.

Room was very excellence.

They provided very delicious breakfast food & everyday new & different menu.

Also everyday, provided fruit basket in our room.

Room service was good & promptly.

I stay again & again.

Regards/ Ezaz

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ezaz Ul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaeedUrRahman, Manager at Madinah Hilton, responded to this review, May 9, 2013
Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director Quality Assurance
Madinah Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middle East
Level Contributor
256 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed May 3, 2013

I had gone with my family and parents, and stayed in two junior suites with partial haram view.
Depending of the time of the day, the approach to this hotel (like others in the first two rows facing haram) can be a bit time consuming because of the traffic on the main roads. The check-in was hassle-free and efficient. The junior suites were clean, well-furnished, and spacious (though the living room was disproportionately bigger than the sleeping space of the bed-room) The bathrooms were clean, modern, and not problematic at all. The room service was excellent, and housekeeping staff were not short of what was expected.
Now the advantages: very good value for the money(much better than the other hotels around, with an added bonus of the Hilton name and quality, and of course the location), comfortable and spacious rooms with all the amenities, great location and proximity to Haram and to the women's gate, proximity to the mall and eateries, great service.
Disadvantages--not many...not the hotel to be in if you are looking for a panaromic view of the haram from your room (don't bother paying extra money for the partial haram view....it is not worth it and there is hardly any view), food is only above average, and not of the variety or quality that would be expected (though much better than so called "comparable hotels" in the same vicinity), and yes, as one of the reviewers has quite correctly noticed...most of the staff involved in guest service "waits uncomfortably" on one and expects a tip all the time.
Overall, hotel absolutely recommended.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank arshadmian786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaeedUrRahman, Manager at Madinah Hilton, responded to this review, May 4, 2013
Dear Sir,

Thank you so much for writing to us. We would also like to thank you for the great and very detailed comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Thank you & Best Regards

Saeed Ur Rahman
Director of Quality Assurance
Madinah Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abuja, Nigeria
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 23, 2013

Perfect as always. In these times of adverts that "stretch" promises it is gratifying to know that Madinah Hilton always deliver exactly what you expect of a 5 star that it is. The staff were the wonderful and friendly and all are multi-lingual which was of great help seeing my children(5) speak English .....

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
4 Thank Munir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaeedUrRahman, Manager at Madinah Hilton, responded to this review, April 25, 2013
Dear Sir,

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services. It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments.

We're glad that you enjoyed your stay and if there's anything else we can do for you, please let us know. Again, thank you for your kindness and generosity. We look forward to seeing you and your family members, lovely kids and friends time and again in Madinah Hilton.

Saeed Ur Rahman - Director of Quality Assurance - Madinah Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 21, 2013

excellent location, clean and comfortable room, the room service staff need some supervision as they always expecting you to pay them tips, reception team was friendly, breakfast could have been better

Room Tip: Haram view
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Olton2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaeedUrRahman, Manager at Madinah Hilton, responded to this review, April 21, 2013
Dear Sir,

Thank you so much for writing about us. We would also like to thank you for the great comments you gave for our team & their services.

It means a lot to us and we really appreciate it when a guest takes the time to write about our team members efforts. We are really thrilled with your great comments. Your appreciation was conveyed to all team.

We're glad that you enjoyed your overall stay and if there's anything else we can do for you, please let us know. Your comments regarding breakfast and room service is communicated to concerned department head to take immediate action.

Again, thank you for your kindness and generosity. We look forward to seeing you and your family members and friends time and again in Madinah Hilton.

Saeed Ur Rahman
Director Quality Assurance
Madinah Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Madinah Hilton

Property: Madinah Hilton
Address: King Fahd Rd | Oppst Prophet Mosque, Medina 3936, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Al Madinah Province > Medina
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Medina
#2 Family Hotel in Medina
#12 Best Value Hotel in Medina
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Madinah Hilton 5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Hotwire, Expedia, Agoda, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Hotel.de, Priceline and HotelQuickly so you can book your Madinah Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Madinah Hotel Medina
Medina Hilton
Madinah Hilton Al Madinah/Medina

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