It is the second time we have stayed at the Hilton in Medina primarily due to the fact that it could hardly be better located, a stone's throw from the main King Fahd gates. It is officially rated at 5 stars but to be honest it just about achieves this rating due to the fact that it just about ticks all the boxes. The single issue that we encountered was the substandard cleaning regime particularly the poor vacuum cleaning. We stayed in the triple room, which was superb with regards to the space provided & ideal for the four of us (2 adults & 2 children) & it could have accommodated more. We arrived to find that the carpet had not been adequately cleaned. The facilities provided were fine & the breakfast was very good. Staff were friendly and helpful. The hotel is in the need of a thorough cleaning & perhaps an overall facelift (the carpets could probably do with changing altogether). It's a shame really as it is pretty much the only thing that really lets this otherwise very good hotel down. As far as 5 star hotels go don't expect to be wowed; we've stayed in better elsewhere in the world. Would we stay here again for the third time? Mmmm...Perhaps.
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- Also Known As:
- Hilton Madinah Hotel Medina
- Medina Hilton
- Madinah Hilton Al Madinah/Medina