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“Nice Hotel”

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Novotel Dammam Business Park
Ranked #4 of 27 Hotels in Dammam
Riyadh, Saudi Arabia
Level 5 Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice Hotel”
Reviewed November 3, 2013

This hotel is a quality hotel with only a couple minor complaints. The rooms are on the small side but adequate for 1 or two people. The parking lot is small and confusing. Otherwise, the property is clean with some elegant touches. The kids enjoyed the glass elevator and the big window to the open courtyard which had a big skylight, making the interior bright and sunny. The hotel staff was friendly and helpful and responded immediately to our different requests.

Room Tip: The fourth floor has the best view and is a non-smoking floor.
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank glpooley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore
Level 6 Contributor
322 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed October 3, 2013

The Novotel Dammam is smart and well presented, about 40 minutes from Dammam airport and on the highway to Al Khobar. The room was spacious and in good condition with bright, abstract art on the walls and soft desert tones. The internet worked fine for me, and the atrium concept gives the whole place a light and airy feel. The a la mode cafe serves excellent pastries and coffees in the morning and the lobby is a great place to meet Saudi business acquaintances for a casual meeting with very comfortable and stylist sofas laid out to maximise casual interaction.

However, I feel that there is much which can be done to hone the place. Firstly, the room service line should be answered when you call it. I had to call four times before someone picked up to take my order. Secondly, the lift has a defect that means it often stayed on the first floor and refused to take me to the reception. I'd push the button, the doors would close and nothing would happen. Thirdly the fitness centre is tiny and not that well equipped. The brochure in the room boasted of a pool and a massive fitness centre. The staff told me it "was not yet ready". The reality is a few weights and five machines in a converted first floor room.

The design of the bathrooms is very poor with the towels trapped behind the door when you open it. It looks like it was designed for a tub and then at the last minute they glassed in the shower. Needless to say water leaks out. And why no soap dish beside the sink or a recess to hold it, as the soap gets stuck to the marble and makes a mess?

My feeling is that its a solid four star but the management needs to look at the details and work on the maintenance and the care of the facilities. Oh, and finish the pool and proper gym.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 1, 2013

Nice looking, new hotel with one of the better showers in the bathrooms, plenty of space. But overall the design of rooms overlooking a central area for restaurant etc. doesn't work for me- noise etc comes up from the areas below and also the soundproofing to the corridors isn't as good as I'd expect at this price point, so for me it wasn't the best night's sleep.
If you book a car to collect they overcharge too - hotel quoted alot more than the actual cost.
Friendly enough staff though not enough of them- checkin and out took a while. Didn't eat or drink here apart from the breakfast which was fine, so overall ok but not as good as it looks.

Stayed September 2013, traveled on business
Helpful?
Thank Boneapart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
82 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 10, 2013 via mobile

It is a nice hotel. Breakfast can improve with the service. When one asks for non smoking room it means a none smoking room. Should tell me that it is a smoking room but it does not smell. Finally the Internet interrupted 100 times. One cannot get any job done.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rashnavadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013 via mobile

Very good service and high quality accommodation with big size room and wonderful breakfast buffet with different choices and the location was good connected with city center fast check in and stuff with very helpful I recommend this hotel to stay again specially the rate for the room was ok

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank safwatsameh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Dammam Business Park

Property: Novotel Dammam Business Park
Address: Al Khobar Dammam Highway, Dammam 31413, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Eastern Province > Dammam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 27 Hotels in Dammam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Dammam Business Park 4*
Number of rooms: 159
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