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“Love the sea”

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Holiday Inn Resort Half Moon Bay
Ranked #42 of 82 Hotels in Al Khobar
Reviewed June 24, 2012

Relatively small resort ( more peasefull)

Parking: all parking are Exposed to sun. ( very bad during summer months)

Check in: sloppy Check in. It took long time even though with few people around

Room: I got a room with a broken AC. The whole night I couldn't sleep & I called reception several times and no solution there. The next night I asked them to move me or I will check out. The other room AC was OK.

Spacious rooms by the way.

Pool: not a big one with a lot of kids. I rather swam in the sea; really nice and peaceful beach.

Sports; ther are jet skies nag boats.

Food; buffet meals. All below average especially dinner (not recommended)

Room Tip: 2nd floor rooms
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  • Stayed: May 2012, traveled with family
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2  Thank Faylasof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this reviewResponded July 23, 2012

Dear Faylasof,

Thank you for taking time to leave us a review. I am pleased you found our location and room accommodations commendable. Please accept my sincerest apology for the air conditioning issues you experienced and the inconvenience you had at check in. We will address these points and I hope when you will return you will see the improvements made.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Pam G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 - 73 of 86 reviews

Reviewed May 25, 2012

I was there for only one day to attend an event and I found the place location very nice and the views is nice . I used the resturant and the food was ok and the best thing was the dinner beside the pool.overall experience is ok to change your mood in Saudi Arabia :)

  • Stayed: May 2012, traveled on business
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4  Thank Tarek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2012

I stayed there for one night. First of all, this is not a Holiday Inn property in terms of standards and values.

The designer who designed the building should not be allowed to be in business anymore!. There is only one elevator in the building and its (services elevator). Hotel residences are using the same elevator that hotel uses for food and trash transportation!. I can't describe the horrible smell there. So always avoid the first floor and request a room on the ground floor.

I went to the restaurant buffet three times. Same plates were served. Nothing creative

This hotel is still in business because it’s one of the very few choices in the region. Stay away. Pay little more and go to Bahrain for a real resort !

  • Stayed: October 2011, traveled with family
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2  Thank FAISAL_ALSHUKRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 8, 2012

Dear alshukri,

Thank you for the feedback regarding our property. It is unfortunate that we were not able to exceed or at least be at par with your expectation. We greatly appreciate your feedback as this gives us the avenue to improve on our guest satisfaction. We do hope to host you in the future.

Sincerely,

Irish V.
Case Manager
IHG Care

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2012 via mobile

I took a resort, rooms were not up to standard, food was very bad & service was a nightmare

  • Stayed: September 2011
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4  Thank Abdulrahman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this reviewResponded June 11, 2012

Dear Abdulrahman M,

Thank you for staying with us. We are pleased you liked the location of the hotel. Our hotel is very proud of its level of service, cleanliness and quality of its product and we apologize you were not satisfied with the service as well as room conditions. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare

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Reviewed March 27, 2012

the room is big but not comfortable

room is bad and not clean

need to renew rooms and furnuture
but big room

but the area is very nice and very clean and good to book it for the romance place and good sea view

Room Tip: good place the hotel and very nice to sea view
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  • Stayed: November 2011, traveled as a couple
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2  Thank mubarak d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this reviewResponded May 1, 2012

Dear mubarak d,

Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will be looked into. If there is anything you need next time you stay with us, Please do not hesitate to let us know.

Katie J
IHGCare

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Reviewed March 5, 2012

Overall the place is good but in case of emergency you will have to drive at least 40 km. the hotel main drawback is cleanliness and food

  • Stayed: March 2012
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2  Thank aYounis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Half Moon Bay, responded to this reviewResponded March 26, 2012

ayounis,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care

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Reviewed July 22, 2011

The staff are very friendly but a bit slow in providing their services.
The resort has villas and hotel rooms, we rented a room, and it was good and had a lot of space. Although the bed sheet had what seemed like an unremovable stain everything else was clean and neat.
The villa have view over the beach, while the rooms have view over the swimming pools.
The beach wasn't the cleanest, a lot of empty water bottles and empty potato chip bags are all over the place. While the swimming pool was very clean and neat. mostly occupied by children with a life guard on constant watch. I saw a young girl being rescued there.
The location is good for people wanting to be away from the city but not completely isolated. Nearby sand dunes used by younglings for sand dune climbing competition with 4 wheel drive cars, fun to watch.
The buffet was good, but the room service food was far inferior.
Loved the location, food, and comfort of the room. Hated the slowness of the services.

Room Tip: All rooms view the swimming pools, Villas have direct view on the beach
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  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
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2  Thank Goblinbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Half Moon Bay

Address: Azizia Area, Al Khobar 39246, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Eastern Province > Al Khobar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Al Khobar
#25 Luxury Hotel in Al Khobar
Price Range: $99 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Resort Half Moon Bay 5*
Number of rooms: 101
Official Description (provided by the hotel):
Being the only 5-star resort in Al Khobar, Holiday Inn Half Moon Bay Resort is a beautiful resort where family can enjoy the Holiday Inn Standard. ... more   less 
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Also Known As:
Holiday Inn Resort Half Moon Bay Hotel Al Khobar

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