I took a resort, rooms were not up to standard, food was very bad & service was a nightmare More
- Free Parking
the room is big but not comfortable
room is bad and not clean
need to renew rooms and furnuture
but big room
but the area is very nice and very clean and good to book it for the romance place and good sea view
Dear mubarak d,
Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what feel below your expectations. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals and strive to be the best. Your comments will be looked into. If there is anything you need next time you stay with us, Please do not hesitate to let us know.
Overall the place is good but in case of emergency you will have to drive at least 40 km. the hotel main drawback is cleanliness and food
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is.
The staff are very friendly but a bit slow in providing their services.
The resort has villas and hotel rooms, we rented a room, and it was good and had a lot of space. Although the bed sheet had what seemed like an unremovable stain everything else was clean and neat.
The villa have view over the beach, while the rooms have view over the swimming pools.
The beach wasn't the cleanest, a lot of empty water bottles and empty potato chip bags are all over the place. While the swimming pool was very clean and neat. mostly occupied by children with a life guard on constant watch. I saw a young girl being rescued there.
The location is good for people wanting to be away from the city but not completely isolated. Nearby sand dunes used by younglings for sand dune climbing competition with 4 wheel drive cars, fun to watch.
The buffet was good, but the room service food was far inferior.
Loved the location, food, and comfort of the room. Hated the slowness of the services.
One of worst I ever had. Bad service . Bed is not clean, toilet are awful & service you name it!!!
Twenty years ago this location was great for a secluded swim and an occasional jet ski ! The same beautiful location is now serviced by this quality hotel , with unsurpassed food , service , friendliness making it a must stay when in the Eastern Province or indeed the Kingdom ! Of course a different "Flavour" to the Emirates hotels , but just like Saudi - SPECIAL !