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Crowne Plaza Al Khobar
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Reviews (798)
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548
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All reviewsprimavera restaurantexcellent servicehealth clubroom boyroom servicehouse keepingkeep up the good workgreat roomclub loungespecial thankshousekeeping staffexcellent hotelmany thankssecond homeswimming poolpleasant stayrecommend this hotel
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675 - 680 of 798 reviews
Reviewed October 11, 2013

I appreciate the housekeeping and the amenities, room service and special thanks to the room housekeeper Mr Mohamed Irshan. The swiming pool was perfectly maintained and the room service are prompt each time I had requested for assistance and service, The food served in the room is good.

Room Tip: Romm 201, north building, king size bed.
  • Stayed: October 2013, traveled solo
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Thank Rodrigo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded October 22, 2013

Dear Mr. Rodrigo,

Thank you for taking time out of your busy schedule to talk about the Crowne Plaza Al Khobar. We are very pleased to know that you are happy with your stay and that you like our product and services. I have shared your comments with the team and we all thanked Mohamed Irshan for a job well done. We look forward to your next visit to the Crowne Plaza Al Khobar.

Best regards.

Jean Bou Mansour,
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

Accommodation with guest services is excellent.
Two issues need to rework to have an excellent mark
Internet services is so slow and wireless is not covering all the hotel so well
Phone calls for the rooms need to adjust to give the chance to guest to recall the line from his room smoothly without need to call the reception to request this service (IT & Engineering action)
Room boy Mr/ Yathisha one from the best I have never seen before

Room Tip: Should be checked first for the coverage of internet
  • Stayed: September 2013, traveled on business
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Thank Mostafa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPAlKhobarManagement, Manager at Crowne Plaza Al Khobar, responded to this reviewResponded November 6, 2015

Dear Valued Guest,

Thank you for your feedback from your recent stay with us.It is gratifying to know that we were successful in our focus in guest satisfaction. It was a pleasure to have the opportunity to serve you. The concerned departments are looking into the points you mentioned for further improvement.

We value your patronage and look forward to welcoming you again to the Crowne Plaza Al Khobar.

Best regards.

Crowne Plaza Al Khobar Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

Decent hotel in a busy part of Al Khobar. I stayed on business and went to the gym which was ok but a little small. Room was huge but I had a small bathroom, overall though the room was good and even had a walk in wardrobe area!

Internet is free and reasonable, service was good and the breakfast was also decent. Recommended for business travellers in Al Khobar

  • Stayed: September 2013, traveled on business
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Thank Sinclair1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded October 9, 2013

Dear Mr. Sinclair,

Thank you for taking time out of your busy schedule to talk about us and for giving us a 4 Star rating. We appreciate the comments you have shared about Crowne Plaza Al Khobar and for recommending us to business travelers. I have shared your comments with the team and we look forward to welcoming you again to our hotel.

Best regards.

Jean Bou Mansour,
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

This is the first time I have had the pleasure of visiting Saudi Arabia and I must say that the Crowne Plaza, Al Khobar is taking a lot of the strain out of business travel.

It's a beautiful furnished hotel, with very pleasant staff and excellent service to the rooms. My rooms are maintained by Mr Yathish to a very high standard and all the staff take care to look after your every need.

The food is of an excellent quality with fantastic local and international cuisine, great selection and choice, whether you want room service or fancy sitting in one of their 3 restaurants or cafe area.

There's a nice gym and pool facility included as well.

Given I'll be coming to Al Khobar a lot over the next 7 months, it's great to have a friendly, welcoming place to call home whilst I am here.

The only minor annoyance is that we have arrived whilst they are finishing the road out front (hence why the location rating is a little low), but judging by the pace they are moving that should be finished long before I leave.

  • Stayed: October 2013, traveled on business
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Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded October 9, 2013

Dear Mr. John,

Thank you for talking about us and for giving us a 5-Star rating. We are very pleased to know you had a pleasant first visit to the Kingdom of Saudi Arabia and that we were able to help you enjoy your visit.

We appreciate the comments you have shared about our rooms, dining and also about Yathish our room attendant. I have shared your comments with the team and we all thanked Yathish for a job well done. We are also happy to inform you that the road work opposite the hotel is now complete, the local authorities have opened the road and access to the hotel is easier. We look forward to welcoming you again to the Crowne Plaza Al Khobar.

Best regards.

Jean Bou Mansour,
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

Very Nice hotel. My Room is very nice. Just 2 days i have completed in the hotel but still want to stay for longer period.
Excellent room service and hotel housekeeping staff is also very good, polite, good behavior specially Mohamed Irsan. i want to visist this hotel again

  • Stayed: October 2013, traveled on business
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Thank Vishal K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boumanj, General Manager at Crowne Plaza Al Khobar, responded to this reviewResponded October 9, 2013

Dear Mr. Vishal,

Thank you for taking time out of your busy schedule to talk about us and for giving us a 5-Star rating. We appreciate the comments you have shared about Crowne Plaza Al Khobar, and we are happy to know you liked our hotel and the room. It is very good to know that our housekeeping is keeping our guests happy and in particular room attendant Mohamed Irsan. I have shared your comments with the team and we all thanked the housekeeping and Irsan for a job well done. We look forward to welcoming you again to the Crowne Plaza Al Khobar.

Best regards.

Jean Bou Mansour,
Acting General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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