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“Excellent service” 5 of 5 bubbles
Review of Park Inn by Radisson Al Khobar

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Park Inn by Radisson Al Khobar
Ranked #5 of 75 Hotels in Al Khobar
Certificate of Excellence
London
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent service”
5 of 5 bubbles Reviewed November 28, 2013

Stayed here 2 nights in Nov.13. Upgraded on arrival to a suite (always a good start) which was clean, well presented and where everything worked. Booked a hotel taxi to go to a meeting some distance away. The taxi was late and we risked getting to our meeting late. To his great credit, Tamer at the reception desk, brought his own car around to take us. As we set off in his car, the taxi arrived. Tamer then told the taxi driver not to charge for the journey. If Tamer's manager is reading this, please recognise his excellent service which ensures that, not only would I stay here again, but that I would actually want to in preference to another hotel.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Abrar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkInnAlKhobar, General Manager at Park Inn by Radisson Al Khobar, responded to this review, November 29, 2013
Dear Mr. Abrar,

Thank you very much for having taken the time to write a review about your recent stay with us.
It is just with your open and constructive feedback, that we can improve our services and fulfill our promises.

I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel Al Khobar.
It was my pleasure to read your review and the whole team says THANK YOU especially Tamer, this is the best motivation for all of us.


I'm looking forward to welcome you again.
Please let me know, if there is anything further I can assist you with.

With best regards

Nizam Bou Antoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

287 reviews from our community

Traveler rating
    118
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See reviews for
27
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Jeddah, Saudi Arabia
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed November 27, 2013

Location is good, just opposite to a Mall. Breakfast was good as well.

Air Conditioning was poor in my room as even on FAN mode it was making a lot of cooling. At end, I had to request H Keeping to give me a heater

Room Tip: If coming in Winter season, better ask them to arrange heater
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MoinQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkInnAlKhobar, General Manager at Park Inn by Radisson Al Khobar, responded to this review, November 29, 2013
Dear Mr, Moin Q,

We appreciate you taking the time to complete a survey regarding your recent stay with us.
On behalf of our entire staff here at the Park Inn we apologize for the concerns you have about your experience at this hotel.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

Sincerely,
Nizam Bou Antoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
1 review
4 of 5 bubbles Reviewed November 14, 2013

It was my second stay and as before the first think impressed me a lot was the serviced from staff at lobby,so helpful and happy smiley. cleaned bathroom. Very comfortable, friendly staff and great rates. good breakfast, Highly recommended!

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Asif5353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkInnAlKhobar, General Manager at Park Inn by Radisson Al Khobar, responded to this review, November 15, 2013
Dear Mr. Assif,

Thank you very much for having taken the time to write your comments about your recent stay at our Hotel.
It is just with your open and constructive feedback, that we can improve our services and fulfill our promises.

I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel Al Khobar.
It was my pleasure to read your survey and the whole team says THANK YOU, this is the best motivation for all of us.


I'm looking forward to welcome you again

Regards

Nizam Bou Antoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
147 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed November 14, 2013

Park Inn Al Khobar is a functional business hotel, close to a medium sized shopping mall, at the outskirts of Dammam. The rooms has a classical layout and is reasonably big. The bathroom is big enough and functional. Unfortunately I did not have the chance to review the breakfast since I was too late in the morning. The staff at the reception desk is very friendly. I can recommend this hotel, not for holidays or long stays maybe, but for a business meeting it is OK !

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 72Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkInnAlKhobar, General Manager at Park Inn by Radisson Al Khobar, responded to this review, November 15, 2013
Dear Mr. Chris,

We appreciate you taking the time to complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Regards

Nizam Bou Antoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
1 review
5 of 5 bubbles Reviewed October 21, 2013

As a business hotel, the Park Inn hits all the right marks, especially on value for money. The rooms are clean and comfortable, and the service is excellent and the staff friendly and courteous. The health club is well equipped and even has a sauna and steam room. I have been staying at the Park Inn for extended periods during the past 6 months, and have had a very pleasant experience.

Overall very highly recommended.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank aadabbagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkInnAlKhobar, General Manager at Park Inn by Radisson Al Khobar, responded to this review, November 15, 2013
Dear Mr. A. Addabbagh,

Thank you very much for having taken the time to complete a survey about your recent stay with us.
It is just with your open and constructive feedback, that we can improve our services and fulfill our promises.

I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel Al Khobar.
It was my pleasure to read your survey and the whole team says THANK YOU, this is the best motivation for all of us.


I'm looking forward to welcome you again.

Best Regards

Nizam Bou Antoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 21, 2013

Swimming pool is closed on Friday and there is no mention to such information on booking.com. Although I called the hotel before reservation asking for pool timing, they didn’t tell me about this important information and let you discover that when you arrive
After long discussion they opened the pool on Friday without guard and they told guests different opening timing so I went to pool in closed time
When I asked the receptionist “Pablo” about these different timing he was not straight and lied saying that he didn’t remember that it’s Friday
When I complained to the manager “Tarek” about all of that his solution was will not open the pool again on Friday which didn’t solve the receptionist who lies and who don’t tell the full information on phone before reservation and didn’t solve the bad management for exceptional pool opening
Also the manager was not taking in good way while discussion
Hotel refused to link my reservation to my Carlson Club membership as I’m coming thru booking.com

  • Stayed October 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank mmhafez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkInnAlKhobar, General Manager at Park Inn by Radisson Al Khobar, responded to this review, November 19, 2013
Dear Sir,
We appreciate you taking the time write your comments regarding your recent stay with us.
On behalf of our entire staff we apologize for the concerns you have about your experience at this hotel.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
Please note that the operating hours of our health club and swimming pool is clearly mentioned in the guest information binder in the room, which clearly mentioned that on Friday the health club will open for gents only from 15:00 till 23:00.
On the reservation site there is no option that we can include the timings of every outlet.

The Duty Manager, have opened the Health club that Friday exceptionally for ladies from 10:00 am till 15:00, because there was requests from ladies to open it.

I am really sorry if any employee had gave you a wrong timing for ladies and/ or gents, and please rest assured that such an incident will never happen again in the future.

Sincerely,


Nizam Bou Antoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

Very comfortable beds, great breakfast and the staff are great. The breakfast buffet has lots of choices and the food is quite good, delicious omellettes, fruit and many other choices. Coffee is ok. Fresh juices are also a nice touch.

Evening meals are not so great, some of the food is very salty.

There is a good gym with a pool and steam room but they are sticky if you aren't wearing the proper attire (even if you are the only person in the gym - no jeans!

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DavidF813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMParkInnAlKhobar, General Manager at Park Inn by Radisson Al Khobar, responded to this review, November 15, 2013
Dear Mr. David,

We appreciate you taking the time to complete a survey regarding your recent stay with us.
I'm more than happy to see, you enjoyed your time at the Park inn By Radisson Hotel Al Khobar.

On behalf of our entire staff here at the Park Inn we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Best Regards

Nizam Bou Antoun
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Al Khobar

Property: Park Inn by Radisson Al Khobar
Address: King Faisal Bin Abdulaziz Road (Coastal Road) Al Rawabi District | PO Box 2408, Al Khobar 31952, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Eastern Province > Al Khobar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Al Khobar
#3 Family Hotel in Al Khobar
#5 Business Hotel in Al Khobar
#5 Luxury Hotel in Al Khobar
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Al Khobar 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Park Inn By Radisson Al Khobar Hotel Al Khobar

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