We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Heaven amongst Hell's Industry”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
InterContinental Al Jubail
Ranked #1 of 18 Hotels in Al Jubail
Certificate of Excellence
Dubai, United Arab Emirates
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Heaven amongst Hell's Industry”
Reviewed March 1, 2014

I stay at the hotel quite regular and it gets better, the breakfast is great, the rooms have just been refurbished and the service is great there.

Safe hotel with a good service, the best place to stay in in Jubail and right in the centre of Royal commission.

Room Tip: Take one of the recently renovated rooms, lovely clean and tidy.
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillyD6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... J, Guest Relations Manager at InterContinental Al Jubail, responded to this review, March 1, 2014
Dear Mr. BillyD6,

Greetings! First of all thank you very much for your time writing and sharing your experience with us. It's our pleasure to deliver high quality of service to differentiate us to other which is the Great Hotels, Guest love.

We are looking forward serving you back again in our hotel.

Have a nice day!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

280 reviews from our community

Traveler rating
    103
    109
    46
    16
    6
See reviews for
28
5
19
206
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Karachi, Pakistan
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed February 16, 2014

We have lunch during our business meeting at Jubail Industrial area, and there is no such fine place to sit so we move to Intercontinental Al Jubail, this is very calm and peaceful place to sit, discuss and eat in a pleasant environment. The visitors who came for a short visit in industrial area better to stay here either to drive daily 2-4 hours from Dammam/Khobar to Al Jubail.

The Restaurant is very good, the food stuff quality is good, the staff is cooperative and its best, you can get the parking inside the boundary of the hotel. i personally like it.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Xeeshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... J, Guest Relations Manager at InterContinental Al Jubail, responded to this review, February 16, 2014
Dear Mr. ZeeshanA,

We are glad that you share your experience to us, we want you to thank you for your time. As we are keen to deliver the right experience to deliver our goal which is Great hotel Guest Love.

We thank you that you like our restaurant and the place where we are very much happy on that., we are looking forward to held again your business meeting or any other event in our hotel where here to assist and serve you and your team.

Have a nice day.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philippine
Level 5 Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 15, 2014 via mobile

For one off my business trips to Jubail I stayed at the Intercontinental. The service is good and generous.
The rooms are good and spacious. The bath room is good. The general condition of rooms and bath rooms is a little outdated, but renovations are on-going.
The buffet for breakfast and dinner is very good and has a lot of variety. For breakfast you should ask the chef to prepare your eggs to order. Further, there is a real Lebanese and a so-called Mexican restaurant in the basement. Specially the Mexican restaurant is very good. The hotel is costly but the value for money is ok. The averaged rating for me is 4 stars. (Would be a 5 star rating if I had a renovated room).

Stayed February 2014, traveled on business
Helpful?
Thank leku53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... J, Guest Relations Manager at InterContinental Al Jubail, responded to this review, February 19, 2014
Dear Mr. leku53,

First of all thank you for your time sharing and writing your experience with us.

We hope that on your next visit we delighted you again in our servies & facilities. To deliver the high standard of experience on your trip.

Thank you again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
130 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed February 9, 2014 via mobile

Part of an aircrew that flew into Jubail Navy for the night. It was a pleasant surprise to find Jubail a fairly neat and tidy place. The inter continental is always a good reliable chain and this one didn't disappoint. Thanks for a nice relaxing stay.

Stayed January 2014, traveled on business
Helpful?
Thank Bimroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... J, Guest Relations Manager at InterContinental Al Jubail, responded to this review, February 16, 2014
Dear Mr. Bimroy,

First of all thank you for your time writing with us, and we are looking forward to see back in our hotel.

Have a nice day..

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevensweert
Level 5 Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 9, 2014

For my business trips to Jubail I've been visiting the Intercontinental about once per year for the last 10 years. The service is always good and it is one of the few hotels where they say "welcome back". Pick-up service from the airport is good (nowadays with wifi in the limousine).
The rooms are good and spacious. The bath room is good. The general condition of rooms and bath rooms is getting less with the years, but renovations are on-going.
The buffet for breakfast and dinner is very good and has a lot of variety. For breakfast you should ask the chef to prepare your eggs to order. Further, there is a real Lebanese and a so-called Mexican restaurant in the basement. Specially the Lebanese restaurant is very good.
The hotel is costly but the value for money is OK.

Room Tip: Ask for a renovated room. If you stay for more than a week, it is recommended to upgrade to the Am...
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robertus-1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... J, Guest Relations Manager at InterContinental Al Jubail, responded to this review, February 9, 2014
Dear Mr. Robertus-1961

Greetings from InterContinental Al jubail!

First of all thank you very much for your time writing your experience to us, with this experience we are looking forward that we deliver our core purpose which is Great Hotel Guest Love. We are delighted that you are satisfied with our service and looking forward to exceed this expectation once you coma back in our hotel.

Again Thank you very much and we are delighted to welcome you back in our hotel

Have a nice day!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 25, 2013

I stayed in a hotel for about a week for a meeting with SABIC. I receive a very good reception at the hotel.Hotel is very well secured and fenced. The rooms were very luxurious with all required facilities available. The restaurants have very good and variety types of foods.The Hotel staff is very friendly,respectful and cooperative and will go out of way to help to please you. I will not forget the services of Mr. Mohammed Shajahan and Mr. Mohammed Akhtar who are very generous,cooperative and helped me in getting variety of foods of my choice.I will also appreciate the cooperation extended to me by Mr.....(forget the name of Assistant Manager on duty on 21st November,night time ) in selection of the room and throughout my stay in the Hotel. Its my choice and will stay whenever be in Jubail .

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ijaz Ahmed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... J, Guest Relation Officer at InterContinental Al Jubail, responded to this review, December 26, 2013
Dear ijaz Ahmed K

First of all thank you very much for spare time to express your experience in our hotel. we are delighted that you have graded us 5 star and meet your expectations in your stay.

Hope we can see back in our hotel.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 6 Contributor
525 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed December 11, 2013

I was working a nine week contract in the UK to evaluate a new desalination plant to be installed in Al Jubail. I had to visit site to meet with the prospective bidders to do a technical evaluation of their bids.
There was a team of four that flew to Saudi Arabia. I was familiar with the country having worked there for a year in Al Khobar so was not at all fazed by the lengthy immigration procedure. We arrived late at the hotel around midnight and when I got to my room I ordered a Pizza from room service. I foolishly ordered a seafood pizza, being very tired I was not really thinking.
Anyway I ate the pizza delivered to my room and got horribly ill during the night.
the next day I was so poorly I had to be taken to hospital to have my stomach pumped out and put on a drip and antibiotics. I manged to attend the meetings the next four days but felt fairly unwell the whole visit.
I should probably have complained to the management but just couldn't be bothered as I was so unwell.
DON'T EAT SEAFOOD PIZZA IN ARABIA!!!!!!!!

Stayed July 2013, traveled on business
Helpful?
Thank JonathanSuch2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinenta... J, Guest Relations Manager at InterContinental Al Jubail, responded to this review, December 17, 2013
Dear Mr. JonathanSuch2013,

We would really like to thank you for taking time to write this and very sorry to hear about your illness during your stay.

We would like to assure you that food and beverages of the hotel are under very strict daily inspection by the hotel and another 2 parties for food safety inspection.

We are also glad to share with you that based on the annual performance of the hotel we were certified with HACCP certificate which guarantees that the hotel is maintaining very high standards for food safety.

We are very sorry again for what happened and might assume that there are other factors could cause this illness to you hoping that the hospital were able to identify possible causes and that you have been treated well during your visit to the country.

We also would loved to hear about your issue during your stay as we are keeping food items served on a daily basis in our refrigerator for maximum 5 days period for any sudden request for food inspection and we would have loved to give you same sample of seafood pizza for inspection to make sure you get to know the reason.

We will be more than happy to take you for a tour in our heart of the house area to show you what kind of procedures are being implemented and how are we measuring food safety every moment to make sure we stay above and continue to be certified as safe hotel for food and beverage.

One more time we are pleased to know that you have recovered and we will be happy to welcome you back at our hotel.

We will be glad to answer any further questions you may have and wish you a wonderful and great new year in advance.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Al Jubail hotels
3.5 mi away
SAS Hotel
SAS Hotel
#4 of 18 in Al Jubail
48 reviews
6.5 mi away
Coral Jubail Hotel
Coral Jubail Hotel
#2 of 18 in Al Jubail
105 reviews
8.4 mi away
Alreem Hotel
Alreem Hotel
#5 of 18 in Al Jubail
5 reviews
Show Prices
Show Prices
Show Prices
8.0 mi away
Golden Tulip Al Jubail
Golden Tulip Al Jubail
#9 of 18 in Al Jubail
69 reviews
3.3 mi away
Karan Hotel
Karan Hotel
#6 of 18 in Al Jubail
48 reviews
0.0 mi away
Lavona Hotel
Lavona Hotel
#3 of 18 in Al Jubail
14 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Al Jubail? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Al Jubail

Property: InterContinental Al Jubail
Address: Road 101, Al Jubail 31961, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Eastern Province > Al Jubail
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Al Jubail
#1 Luxury Hotel in Al Jubail
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Al Jubail 4.5*
Number of rooms: 255
Official Description (provided by the hotel):
InterContinental Al Jubail is uniquely situated in a perfect business location neighboring industrial cities 1&2 which houses the world's biggest petrochemical and support industries, Easy to reach from Dammam and Bahrain Airport, the hotel also has a private beach with various water sports activities and offers free internet access in rooms, lobby and beach. Our dining experience is different in Intercontinetal al Jubail where you can enjoy international cuisine in the coffee shop with different theme nights on daily basis, Arabic cuisine in Al Diwan restaurant and Tex Mex cuisine in the Ranch restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Orbitz, Hotels.com, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, Cancelon and HotelQuickly so you can book your InterContinental Al Jubail reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Al Jubail Hotel Al Jubail

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing