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“Not upto golden tulip standards”

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Golden Tulip Al Jubail
Ranked #7 of 18 Hotels in Al Jubail
Dubai, United Arab Emirates
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not upto golden tulip standards”
Reviewed November 13, 2012

I ended up in golden tulip by luck as non others were available else where due to sabic and I believe they started operations without proper standards. Room service is still not available no restaurants are active and don't imagine any one to come and clean your Room .today is my third day and no one came till today . Room telephone extension etc all are in mess .it may improve later but current standard is far below average . Even front desk is very much unprofessional yesterday they stopped me for confirming if I paid and from consumer copy of my cc they updated there system which is really funny .

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zahaib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
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    22
    12
    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2012

With any luck by the time anyone who reads this the hotel will have had the time to finish being built
.
On arrival they had managed to lose my booking (not good when all jubail was full due to SABIC meeting and it is 6am). Luckily they managed to find me a just finished room with the promise of a better one later in the day.

On going to reception later i met with the manager, who was a lovely chap and very friendly, they had another room for me and he then took me on a tour of what was a building site for the restaurant and pool areas - much to my horror as I thought I would at least be able to eat well whilst in Saudi.
Room was very nice if only let down by poor workmanship. Laundry service was efficient and quick.

On departure though I was surprised to be asked if I knew how to use the credit card machine as the guy on reception had no clue.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnwillyhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Golden Tulip Al Jubail

Property: Golden Tulip Al Jubail
Address: King Fahad Road, Al Jubail Centre 8204 | Dammam, Al Jubail 31482, Saudi Arabia
Location: Saudi Arabia > Eastern Province > Al Jubail
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Al Jubail
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Tulip Al Jubail 4*
Number of rooms: 69
Reservation Options:
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