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All reviews the location is perfect business center train station savoy blaring bed reception
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1 - 6 of 208 reviews
Reviewed February 6, 2018

This is an unassuming hotel that offers good value. It´s inexpensive and better than many Russian hotels with pretensions. My room was quiet and comfortable. There was an issue with the hot wáter the first night I arrived. Afterwards it seemed to work well though at times took a while. The location is perfect.

Room Tip: My room gave onto a side street and perhaps for this reason was quiet. The main street Maysheva might be noisy.
  • Stayed: August 2017, traveled with friends
    • Value
    • Location
    • Service
Thank giborny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2017 via mobile

Although the hotel and rooms are looking a little tired it dose ooze character. Our bed was a bit too soft as well.

Having said that the breakfast was a good experience as they have the buffet in their Savoy restaurant which is nicely decorated in keeping with the building.

Stayed: August 2017, traveled as a couple
Thank Alex K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsusta, Менеджер по обслуживанию клиентов at Tsentralny by USTA Hotels, responded to this reviewResponded August 12, 2017

Dear Alex, let us thank you very much for choosing our hotel during your visit at Yekaterinburg and for your feedback. It is always very important for us to know an opinion of our guests. We are very glad that you liked our buffet breakfast. We would also like to note that the rooms of our hotel have different interiors. The next visit we will offer you other rooms. We do hope to see you staying with us the next time you are in Yekaterinburg. Best regards, front office manager Anastasia Malyukh

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Reviewed May 16, 2017 via mobile

Clean rooms. Nice and polite stuff. Hotel near business center. But pour Breakfast . Jogurt in 50 gram Glass, chees citer in Amal peaches, few pieces of salami ...
But you could order Jan and eggs. Thanks god.

Stayed: May 2017, traveled on business
Thank slosilverflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsusta, Менеджер по обслуживанию клиентов at Tsentralny by USTA Hotels, responded to this reviewResponded May 30, 2017

Dear Guest (slosilverflyer), first of all, let us thank you for choosing the Ekaterinburg-Tsentralny Hotel during your staying in our city. We appreciate your opinion and thankful for your remarks that we take as a commitment to continually enhance our level of service. We were upset to know that breakfast has not met your expectations. We apologise for any inconvenience caused. We will give it the head of the restaurant to improve the quality of food. We will be very happy to welcome you back during your next visit. Kind Regards, Anastasia Malyukh, front office manager

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Reviewed April 5, 2017

Loved our 3 nights here in a warn, cosy and simple room. We had an extra lounging area between bedroom and bathroom which was great to store all our stuff and relax in. Duvet on bed was a little skimpy, but as the room was so warm we didn't freeze! Fridge in lounge area, decent bathroom. Loved the grandeour of the staircase and dining room, and especially loved the historical photos on the walls. Decent breakfast included, but the loud blaring TVs could be quieter, or just not there. Little bar near reception, nothing fancy, but you can get a drink!
We walked everywhere the whole time here, everything is so easy to get too, all the tourist sights and some fabulous places to eat.
Short cab ride from train station. Great city to visit and staying here met our needs perfectly. Recommend.

Room Tip: Very quiet room, no view, way round the back!
  • Stayed: February 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank lovingit_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsusta, Менеджер по обслуживанию клиентов at Tsentralny by USTA Hotels, responded to this reviewResponded April 12, 2017

Dear Guest (lovingit_11), thank you for choosing Ekaterinburg-Tsentralny Hotel during your visit to the capital of Ural Region and for leaving such a positive feedback. We are happy to find out that you enjoyed your stay at our hotel. We sincerely hope to welcome you back. Kind Regards, Anastasia Malyukh, front office manager

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Reviewed August 30, 2016

It's a historic hotel, but wonderfully charming. The grand staircase and entrance are beautiful, and the room (while not ultra modern) was perfect. It was spotlessly clean, had powerful AC and strong WIFI, and was much bigger than I expected. The shower even had great water pressure.

My room faced the back and I never heard any noise either from outside or other guest rooms.

The location is the best in the city. It's a nice area and easy to walk everywhere.

My favorite part was the staff. Everyone I dealt with was outstanding. They always had genuine smiles and friendly greetings, showed great patience with my many questions, and went out of their way to arrange a special excursion for me. I always felt welcome and I looked forward to saying hello each time I passed the front desk.

Everything about the stay was perfect. Even the breakfast was excellent.

I would absolutely return to Tsentralny and recommend it to others as well.

  • Stayed: August 2016, traveled solo
    • Value
    • Cleanliness
    • Service
Thank MisterFancyClancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelsusta, Менеджер по обслуживанию клиентов at Tsentralny by USTA Hotels, responded to this reviewResponded September 7, 2016

Dear Guest (MisterFancyClancy), first of all we would like to thank you for choosing Yekaterinburg-Tsentralny hotel and posting your positive feedback on Tripadvisor. We are happy to hear that you were impressed by the high quality service. Comments like yours are the best motivation for us. We sincerely hope to welcome you back at Yekaterinburg-Tsentralny hotel! Kind Regards, Anastasia Malyukh, front office manager

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