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Reviewed January 2, 2017 via mobile

The title says it all. Absolutely won't recommend it to foreigners. It started with taxi not being able to find them. Whilst calling the administrator asking to help taxi driver all we got "this is the address, what else do you want from me." At check in they did not register my British partner hence there could be problems with immigration control. They also advised that restaurant is closed for winter holidays and there is no sauna when on booking website it stated it's part of the resort and it was one of reasons we booked it so it was absolutely misleading. When asking why this was not mentioned at time of booking we were told "we are hotel, not restaurant, so why do you ask me, it's not my job". Although the room was nice it was not easy to figure out how the shower works, the room was too hot and you could hear everything what happens in other rooms. In the morning nightmare continued as although we booked breakfast included they were very resultant to serve us any breakfast and to the question "do you have a coffee machine and could we have some proper coffee at least?" The answer was "I'm not a barman so it's not my job". I booked this hotel for 6 nights but after all this "service" I felt I was run over by the truck so we rebooked for another hotel for the rest 5 nights and at check-in we finally got a smile and the lovely girl even spoke English. After all this nightmare we felt we are in paradise in another hotel.

Date of stay: January 2017
Trip type: Traveled as a couple
1  Thank 02012017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2018 via mobile
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Date of stay: September 2018
Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2018 via mobile
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Date of stay: June 2018
Trip type: Traveled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2018 via mobile
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Date of stay: February 2018
Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2017 via mobile
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Date of stay: May 2017
Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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